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Brockenhurst estate agents in Andover, Ludgershall, Oakley and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,167 reviews across 6 offices and 3 platforms

brockenhurst.info

Brockenhurst has six offices, in Andover, Ludgershall, Oakley, Basingstoke, Whitchurch and Overton. Together they have 1,167 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,154

Reviews on Google

All 6 offices

Yell logo

1.8 / 5

5

Reviews on Yell

All 6 offices

The Trusted Agent logo

4.9 / 5

8

Reviews on The Trusted Agent

All 6 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Brockenhurst's six offices, most reviewed first. Each has its own page.

Awards

Industry awards

Brockenhurst is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2026, 2020.

EA Masters by year, 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Latest reviews from every Brockenhurst office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

The amount of issues I’ve had I would be here all night! If I could give no stars I would. The worst experience I’ve ever had to deal with!

Corrine Β· 8 May 2024 Β· Brockenhurst Ludgershall

5/5

Google

Just want to say a big thank you to Sue who was very professional, knowledgeable and friendly in helping me with trying to find my new home. I would recommend this estate agents

Joanne Β· 1 May 2024 Β· Brockenhurst Oakley

Agent replied Β· 26 July 2024

Thank you for recommending us and praising Sue's professionalism and knowledge in your home search. Much appreciated!

5/5

Google

Brockenhurst dealt with the sale of my dad's house, would highly recommend them was a quick sale, very professional and kept us well informed, particularly David and Michelle was amazingly stress free.

Sharon Β· 1 May 2024 Β· Brockenhurst Oakley

Agent replied Β· 26 July 2024

Thank you for your wonderful feedback! We're delighted to hear that your experience with Brockenhurst during the sale of your father's house was so positive. We strive to make every sale as smooth and stress-free as possible, so it's fantastic to know we achieved that for you. We appreciate you highlighting David and Michelle's efforts. They, along with our entire team, are committed to providing professional service and keeping our clients well-informed throughout the process. Your recommendation means a lot to us, and we're grateful you took the time to share your experience. Should you need our services in the future, we'll be here to assist you with the same dedication and care. Thank you again for choosing Brockenhurst!

5/5

Google

From start to finish the team at Brockenhurst were brilliant. A special thanks must go to Michele (move manager) for her tenacity, understanding and lovely personality. Team Brockenhurst are outstanding and I wouldn’t recommend anyone else.

Jane Β· 1 May 2024 Β· Brockenhurst Oakley

Agent replied Β· 26 July 2024

Thank you so much for your kind words and 5-star rating! We are thrilled you had such a positive experience with our team at Brockenhurst Estate Agents. We are especially grateful for your mention of our move manager, Michele, and her tenacity, understanding, and lovely personality. We strive to provide the best customer service so we are glad to have satisfied your needs. Your review means the world to us and we thank you for taking the time to leave it.

4/5

Google

Primarily dealt with Samantha Roper , brilliant response, very good communication skill, very altruistic and ack’ed my emails so swiftly when necessary. Agents got very good bunch of very talented and experienced staffs. So far so happy as a home owner. Thank you for your continuous supports and services.

Nandakumar Β· 1 May 2024 Β· Brockenhurst Oakley

Agent replied Β· 26 July 2024

Thank you so much for taking the time to leave a review for Brockenhurst Estate Agents. It was an absolute pleasure working with you during your home buying process. We are thrilled to hear that Samantha Roper provided you with brilliant service, excellent communication skills, and swift responses to your emails. We are proud to have such a dedicated and talented team of staff who are committed to providing exceptional service to all our clients. We are delighted to know that you are happy with your new home and we are grateful for your continuous support and trust in our services. Thank you for choosing Brockenhurst Estate Agents and we look forward to assisting you with any future property needs.

5/5

Google

A massive thank you to Anji, she has been amazing from start to finish and keeping everyone up to date with proccedings, we couldn't of done with out you 😊😊😊 …

Gayle Β· 15 April 2024 Β· Brockenhurst Whitchurch

Agent replied Β· 26 July 2024

Thank you so much for your kind words and for taking the time to leave a review, Gayle! We are delighted that you had such a great experience with Anji. We strive to provide the best service possible and your 5-star rating is a testament to that. We are grateful for your support and we look forward to working with you again in the future.

5/5

Google

I would like to Thank Michelle for all her help and support with my recent house purchase., She made sure that I understood the processes and kept me informed on a regular basis, She made every effort to make the journey as least stressful as possible.

Amanda Β· 15 April 2024 Β· Brockenhurst Whitchurch

Agent replied Β· 26 July 2024

Thank you so much Amanda! We are so glad to hear that Michelle was able to help and support you through your house purchase. We are very proud of the team here at Brockenhurst Estate Agents and appreciate the 5 star rating you have given us. We look forward to continuing to provide quality services in the future. Thank you again for your kind words.

5/5

Google

Bought our first home with Brockenhurst recently. Had a great experience with Dave Burrows and the team in Whitchurch. Always quick to respond and helpful with any questions and were trustworthy. Would highly recommend Brockenhurst Estate Agents.

Bianca Β· 15 April 2024 Β· Brockenhurst Whitchurch

Agent replied Β· 26 July 2024

Thank you so much for your lovely review, Bianca! We are delighted to hear that you had a great experience with Dave and the team in Whitchurch. We strive to provide our clients with a trustworthy and helpful service, and it's wonderful to hear that we achieved that for you. Your 5 star rating means a lot to us, and we are so pleased that you would highly recommend us to others. Thank you for choosing Brockenhurst Estate Agents!

5/5

Google

Rating only, no written review.

Josh Β· 15 April 2024 Β· Brockenhurst Whitchurch

Agent replied Β· 26 July 2024

Thank you for taking the time to leave us a 5-star rating! We're thrilled that your experience with us was positive. While we'd love to know more about what you enjoyed, we greatly appreciate your feedback. If there's anything we can do to assist you further, please don't hesitate to reach out.

5/5

Google

Many thanks to all in the Whitchurch office. The agents were always very helpful, encouraging and prompt in responding They got us through in a difficult housing market..and we all learnt a thing or two about the legal pitfalls of septic tanks!

Nigel Β· 15 April 2024 Β· Brockenhurst Whitchurch

Agent replied Β· 26 July 2024

Dear Nigel and Maddy Winter, thank you so much for taking the time to leave such a kind review for our Whitchurch office. We are delighted to hear that our agents were helpful, encouraging, and prompt in responding to your needs. We understand that the housing market can be challenging, and we are glad that we were able to assist you in navigating it successfully. Our team strives to provide the best service to our clients, and we are happy to hear that you were satisfied with our services. We appreciate your business and are grateful for the opportunity to work with you. Thank you for choosing Brockenhurst Estate Agents. Best regards, Matt

4/5

Google

We bought our current house through Brockenhurst 17 years ago and, therefore, decided to use them again for our sale. We have been mostly happy with the service we have received from the team. Michelle has been fantastic in keeping us informed at every stage of the, sometimes stressful, process. Thank you.

Vicki Β· 15 April 2024 Β· Brockenhurst Whitchurch

Agent replied Β· 26 July 2024

Thank you for your long-standing trust in Brockenhurst. We're pleased you've been mostly happy with our service during your recent sale. Michelle's dedication to keeping you informed throughout the process reflects our commitment to client care. We appreciate your feedback and thank you for choosing us again after 17 years.

5/5

Google

Michele and the team couldn’t have been more supportive and reassuring through what is always a stressful process. Thank you so much Michele!

Jenny Β· 14 April 2024 Β· Brockenhurst Whitchurch

Agent replied Β· 26 July 2024

Thank you so much Jenny for your kind words and for rating us 5 stars! We are so pleased to have been able to provide you with a supportive and reassuring experience throughout what can be a stressful process. We truly appreciate you taking the time to leave us a review and we look forward to being of service to you again in the future.

1/5

Google

I have great concerns about how this Estate Agents treat the eldery, with bullying and intimidation tactics. My request to speak to the MD about these concerns has been ignored.

Claire Β· 14 April 2024 Β· Brockenhurst Whitchurch

5/5

Google

Rating only, no written review.

Josh Β· 28 March 2024 Β· Brockenhurst Overton

Agent replied Β· 26 July 2024

Thank you so much for taking the time to leave us a review and for choosing Brockenhurst Estate Agents for your property needs. We are thrilled to hear that you had a positive experience with our services and that you were happy enough to give us a 5-star rating. It means a lot to us to know that we have met your expectations and provided you with excellent service.

5/5

Google

Excellent experience, James was a great support and very professional in all of the moving process

Jim Β· 28 March 2024 Β· Brockenhurst Overton

Agent replied Β· 26 July 2024

Thank you so much for taking the time to leave us a review and for giving us a 5-star rating. We really appreciate your kind words about James, and we are glad that you had a great experience with us. It is wonderful to hear such positive feedback, and we hope to continue to provide excellent services to our customers.

5/5

Google

Brockenhurst managed our recent home move and they were professional in all matters. The communication was always available and we felt kept in the loop at all times.

Dave Β· 28 March 2024 Β· Brockenhurst Overton

Agent replied Β· 26 July 2024

Thank you so much for your kind words and for rating us 5 stars! We are very pleased that you felt our team was professional and that you were kept up-to-date with the process. We strive to provide the best service to all our customers and your feedback is much appreciated.

5/5

Google

Absolutely first class service from Andy, Michelle and team helping us to sell our Overton home. Clear strategy and realistic advice from the off. Timely updates throughout, never needed prompting and all backed up by efficient team ensuring transaction / process was made as clear as possible. Thank you Brockenhurst.

William Β· 28 March 2024 Β· Brockenhurst Overton

Agent replied Β· 26 July 2024

Thank you so much for taking the time to leave a review! We are honored to hear that Andy, Michelle and the team provided you with such excellent service throughout the process of selling your Overton home. We strive to make the transaction process clear and efficient for all of our clients, and it's wonderful to hear that we were able to achieve that for you! Your 5-star rating is greatly appreciated and we are so happy that we were able to make your experience with us a positive one. Thank you for your kind words and for choosing us.

5/5

Google

Great service from Sam super helpful !

James Β· 28 March 2024 Β· Brockenhurst Ludgershall

Agent replied Β· 16 September 2026

Thank you for the great feedback! We’re really pleased to hear Sam was so helpful and provided such a good service. We’ll be sure to pass your kind words on to him.

5/5

Google

Sam provided a very professional and quality service, she was so helpful and went above and beyond to answered all my questions. Thank you

Becka Β· 28 March 2024 Β· Brockenhurst Ludgershall

Agent replied Β· 26 July 2024

We appreciate your feedback! Delighted to hear Sam's professionalism and dedication exceeded your expectations. Thank you for choosing us.

5/5

Google

I had a great experience with Samantha who who very professional through the process of viewing and documentations. Great customer service support.

Elvis Β· 28 March 2024 Β· Brockenhurst Ludgershall

Agent replied Β· 26 July 2024

Thank you for your positive feedback. We're delighted to hear about your great experience with Samantha and the professional service you received. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future.

5/5

Google

Such an amazing experience using brockenhurst would definitely recommend , when buying our house we dealt with Andy and couldn’t fault him he was amazing at going above and beyond to help us find what we was looking for , Thankyou

Paris Β· 24 March 2024 Β· Brockenhurst Oakley

Agent replied Β· 26 July 2024

Thrilled with Brockenhurst and Andy's exceptional service in finding our dream home. Highly recommend for their dedication and going above and beyond. Thank you!

5/5

Google

We have had a fantastic experience with Brockenhurst. They are a very approachable team and Michele, in particular, has been extremely helpful with all our queries. Her positive approach has made the stressful process of moving house a lot more manageable and we are very excited about the next chapter. Thank you all!

Amy Β· 24 March 2024 Β· Brockenhurst Oakley

Agent replied Β· 26 July 2024

Thank you so much for your kind words, Amy! We are so glad you had a positive experience with us at Brockenhurst Estate Agents and that Michele was able to make the process of moving house less stressful. We appreciate you taking the time to leave a 5-star review and your feedback is invaluable to us. We look forward to helping you in the next chapter of your journey.

5/5

Google

Molly has been really professional, she’s listened to my individual needs and follows up diligently on any questions I may have. A real credit to the company.

Tom Β· 28 January 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

Thank you for your review! We're delighted Molly met your needs with such professionalism and care.

5/5

Google

Very helpful and friendly staff every time I'm on the phone to Brockenhurst. Thank you Adam, Molly and Clare. Adam has a lovely way about him and is extremely approachable, that shone through as soon as he stepped into the house we viewed.

Natasha Β· 28 January 2024 Β· Brockenhurst Andover

Agent replied Β· 26 July 2024

We're overjoyed to hear about your positive experiences with our team! Adam, Molly, and Clare are indeed dedicated to providing a friendly and approachable service. It's wonderful to know Adam's demeanor made such a great impression during your house viewing. Your appreciation is greatly valued, and we'll be sure to pass on your compliments to the team. Thank you for choosing Brockenhurst, and we're always here to assist with any future needs.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Brockenhurst

Which Brockenhurst office has the most reviews?

Andover has the most, with 367 reviews rated 4.6 out of 5, followed by Ludgershall with 242.

Where are the Brockenhurst offices?

The six Brockenhurst offices, by town:

  • Andover: 1-3 London Street, Andover, SP10 2NU
  • Basingstoke: 8 Buckland Parade, Basingstoke, RG22 6JN
  • Ludgershall: 9 Tidworth Road, Ludgershall, SP11 9QD
  • Oakley: The Old Post Office, Rectory Road, Oakley, RG23 7LJ
  • Overton: 21 High Street, Overton, RG25 3HB
  • Whitchurch: Kingsley House, Market Place, Whitchurch, RG28 7BH
What do buyers say about Brockenhurst?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Matthew wrote: "I just wanted to take a moment to give a huge shoutout to Dawn Ashfield and Aidan La Crois from Brockenhurst! They were absolutely amazing in helping us find ..."

Has Brockenhurst won any awards?

Yes. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2020.

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