Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleClare, Adam, Molly and the team have been fantastic from the outset. Being first time sellers and unsure of the process they really took their time to explain and answer all our questions no matter how silly and really made us at ease throughout the process.
Dawn · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you so much for taking the time to leave a review for us! We are thrilled to hear that you had a positive experience with our team and that we were able to make the process of selling your property as smooth and stress-free as possible for you. We understand that selling a property can be daunting, especially for first-time sellers, so we are glad that we could provide you with the support and guidance you needed.
We truly appreciate your kind words about our team members, Clare, Adam, and Molly. They are all dedicated to providing exceptional service and are always happy to answer any questions our clients may have. We are delighted that they were able to make you feel at ease throughout the process.
Thank you for choosing Brockenhurst Estate Agents to help you with your property sale. It was a pleasure working with you and we wish you all the best in your future endeavors.
★★★★★ 5/5
GoogleLovely helpful estate agents. Highly recommend
Hollie · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
We're thrilled to hear that you found our services helpful and lovely! Your high recommendation is greatly appreciated. Thank you for choosing Brockenhurst Estate Agents.
★★★★★ 5/5
GoogleJames was amazing from the minute we saw our new home go up for sale online all the way through to putting an offer in.
James worked late, answered messages whenever we had any and was so informative about every step. Then save us a very smooth handover to his colleague Anji who has also been amazing so far.
I would recommend James and Brockenhurst Estate Agents a million times over
Amy · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
We're absolutely delighted to hear about your exceptional experience with James and Anji! Their dedication to providing informative and timely service exemplifies Brockenhurst Estate Agents' commitment to our clients. We're thrilled they could assist you smoothly from viewing to offer stage.
Your recommendation means the world to us. Thank you for sharing your positive experience, and we look forward to continuing our excellent service with you.
★★★★★ 5/5
GoogleRating only, no written review.
Ollie · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Your 5-star rating is greatly appreciated! Thank you for choosing Brockenhurst.
★★★★★ 1/5
GoogleI bought a house through this company 3 months ago. If I didn't follow them every day, they wouldn't do anything. Communication is a huge problem. It is completely disrespectful that I did not receive an answer to the question I asked for a long time. Employees speak disrespectfully as if they are fed up. Also, after I bought the house, I noticed that there was no key to the door of the shed in my garden and I asked them to ask the old house owner. They never responded to me. because they were done with me. but they lost a potential customer like me. However, I bought that house and renovated it and now I am looking for a tenant. Unfortunately I will never work with them again. My only advice to people doing business with them is to think again.
Gulsum · 21 June 2024 · Brockenhurst Ludgershall
★★★★★ 5/5
GoogleBrokenhurst handled a probate sale for me on a large house. After providing a realistic and achievable valuation based on the local comps and market activity in real time, a winning offer was on the table within hours of agreeing to work together! It is also worth noting that the team at Brokenhurst successfully navigated an unusual chain, yet not once did I lose confidence in them getting it over the line despite the complexities faced. They are great.
Anthony · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you. We're grateful for your feedback on our probate sale service. It's rewarding to know our realistic valuation and diligent handling of the complex chain met your expectations. Thank you for trusting our expertise and team with this significant matter.
★★★★★ 5/5
GoogleIn my perspective the apartment is of good standard
Maxwell · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
We appreciate your perspective on the apartment's high standard. Thank you for your feedback.
★★★★★ 5/5
GoogleI had my house valued by Clare Balden. She was extremely friendly and professional and I was impressed by her advice and knowledge of the area . I have also met Molly Scruton when she was delivering leaflets in my area. She was again very friendly and helpful. After meeting both Clare and Molly I would certainly consider instructing Brokenhurst to handle my house sale when I am in a position to move forward.
Sue · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for your feedback! We're glad Clare and Molly made a great impression. We look forward to assisting with your house sale when you're ready!
★★★★★ 5/5
GoogleOne of the most delightful people I’ve ever come across dealing with the sale of my property A beautiful thing an absolute privilege Vance kelly Ps…….😘 …
Vance · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you so much for your kind words and for taking the time to leave a review on our Google Business Page. It was an absolute pleasure working with you on the sale of your property. Your positive attitude and delightful personality made the process even more enjoyable.
★★★★★ 5/5
GoogleLovely friendly team. Endeavour to meet your needs. They very kindly managed to fit me in with a viewing on the same day. Molly was friendly and professional and strived to answer any questions I had.
Lee · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you so much for taking the time to leave us a review and for giving us a 5-star rating! We are thrilled to hear that you had a positive experience with our team at Brockenhurst Estate Agents.
★★★★★ 5/5
GoogleWe recently purchased our new home through Brockenhurst and had a great experience with the whole team from start to finish. Claire, Adam & James were all very helpful during our viewings of the property. Plus Anji did an excellent job prompting us on next steps, keeping everyone updated and progressing the sale.
Thank you all, we love our new home! 🏡
Alice · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Dear Alice,
Thank you so much for taking the time to leave us a review and for giving us a 5-star rating! We are thrilled to hear that you had a great experience purchasing your new home through Brockenhurst Estate Agents.
We are pleased that our team, including Claire, Adam, James, and Anji, were all helpful during your viewings and throughout the sale process. We take pride in providing excellent customer service and we are glad to hear that you felt supported and informed throughout.
We are overjoyed to hear that you love your new home and we are grateful to have played a role in making that happen for you. We wish you all the best in your new home and we are here for you should you need any assistance in the future.
Thank you again for choosing Brockenhurst Estate Agents and for your kind words. We truly appreciate your support.
★★★★★ 5/5
GoogleVery supportive throughout the process. Trustworthy and always communicated updates promptly. They all made the processes as smooth as possible and worked hard to ensure deadlines were met and paperwork signed. Also, staff were kind and approachable - would definitely use Brockenhurst again.
Tanya · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for sharing your experience! We're glad to have made the process smooth and to meet your needs with prompt updates and kindness. Looking forward to assisting you again.
★★★★★ 5/5
GoogleWe chose to go with Brockenhurst Andover to sell our house, as whilst their rate was slightly higher than a few other local agents we got quotes from, the quality of their service seemed far better. We were not disappointed! The whole team we worked with were very engaged, professional and helpful, communicating with us regularly to keep us informed throughout the entire process, but I wanted to especially mention Anji - who has gone above and beyond these last few weeks, coordinating with the whole chain, ensuring we exchanged contracts in good time for completion. Thank you so much Anji and the Brockenhurst Andover team!
Bekky · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for your kind words! We're thrilled you found our service exceptional. Special thanks to Anji for her outstanding efforts. Your satisfaction means everything to us!
★★★★★ 5/5
GoogleRecently purchased a house through Brockenhurst Andover. Angela was fantastic, everything was really slow until Angela stepped in. Can't recommend Brockenhurst enough, absolutely superb service. Very professional and knowledgeable.
Tracy · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you so much for taking the time to share your experience with Brockenhurst Andover! We're thrilled to hear that Angela was able to step in and make the process smoother for you. Providing excellent service and ensuring our clients' satisfaction is always our top priority. We truly appreciate your recommendation and kind words about our professionalism and knowledge.
★★★★★ 5/5
GoogleWe viewed 4 or 5 properties with Brockenhurst and found the information provided to be very detailed, accurate and provided through a friendly and helpful team. Thank you!
Becky · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you! We're glad you found our team friendly and the information detailed and accurate. Your feedback is appreciated!
★★★★★ 5/5
GoogleVery helpful and friendly
Skinpenn · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you very much for your review, we're pleased to hear you found us helpful and friendly.
★★★★★ 5/5
GoogleI am so relieved I switched to Brockenhurst from my previous agents.
I don’t know where to start with these lovely humans. Every interaction I have had with the whole team has been so kind and professional, from valuation through to completion the staff at Brockenhurst have gone above and beyond.
Viewings, while naturally stressful, were arranged with excellent communication throughout.
Anji really kept me together in the final weeks of the sale bringing everything together and events were able to exchange contracts.
I honestly feel they are a really genuine team of people who are passionate about what they do and would recommend them in a heartbeat
If you want an estate agent without the stereotypical “estate agent” feel, this is the company for you.
When I move next I will be on the phone to Brockenhurst immediately!
Jo · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
Thank you for sharing your kind words and wonderful review! We're thrilled to hear that your experience with us has been so positive, from valuation to completion. It's great to know that our team's communication and support, especially Anji's dedication, made a difference during the sale. We're committed to providing professional, personalised service, and we're grateful for your recommendation. We look forward to assisting you again when the time comes! Best wishes from all of us at Brockenhurst.
★★★★★ 5/5
GoogleI used Brockenhurst estate agents as we had purchased through them before. As I expected Clare and her team were very informative and kept me in the loop for viewings and things I had to do as it had been a while since I had sold a property. Any questions I had were answered promptly and with the right answers. Everything went far smoother than I thought it would. That was down to the efficiency of the whole team. I would have have no hesitation in recommending them or using them in the future. Great Job!
Robert · 21 June 2024 · Brockenhurst Ludgershall
Agent replied · 21 June 2026
hi Robert, thank you so much for your fantastic review! We're thrilled to hear that your experience with Clare and the team at Brockenhurst Estate Agents was smooth and efficient. It's always our goal to keep our clients well-informed and to make the process as seamless as possible, especially when it has been some time since your last property transaction.
Your kind words and recommendation mean a lot to us, and we're delighted to have been able to meet your expectations once again. Should you need our services in the future, please don't hesitate to reach out. Thanks again for your trust and support!
★★★★★ 5/5
GoogleFabulous service to date, Aidan has been super helpful from arranging last minute viewings and always being available to answer questions at any hour and making the whole buying process far less stressful! Really refreshing to have a progressing team and Michele always answers promptly. Fingers crossed for a swift completion.
Izzie · 19 June 2024 · Brockenhurst Whitchurch
Agent replied · 26 July 2024
Thank you for your fantastic feedback! We're thrilled to hear that Aidan and Michele have made your buying process smoother and less stressful. Our team is dedicated to providing excellent service, and it's great to know they've been responsive and helpful. We appreciate your kind words and are keeping our fingers ucrossed for a swift completion.
★★★★★ 5/5
GoogleBeth, the estate agent, was very knowledgeable about the owner and local neighbourhood, which I think is really helpful and she made the experience of visiting these different houses very good.
Charles · 5 June 2024 · Brockenhurst Oakley
Agent replied · 26 July 2024
Thank you for your kind words! We're thrilled to hear that Beth’s knowledge and expertise made your home viewing experience positive. Our team takes pride in providing helpful insights, and we're glad she made your visit enjoyable. We look forward to assisting you further in your property search!
★★★★★ 5/5
GoogleThank you Brockenhurst for selling our house. David got it quickly on the market. EPC and photos done well. Beth has kept us fully updated. It all went a bit quiet due to the market and they responded well to feedback. We are now moving smoothly through the sale process.
Sheldon · 1 June 2024 · Brockenhurst Overton
Agent replied · 26 July 2024
Thank you for your kind words! We're thrilled David and Beth provided excellent service. We're glad everything is moving smoothly. Best wishes for your move!
★★★★★ 1/5
GoogleVery bad experience photo shopped pictures would never recommend this branch ever
John · 31 May 2024 · Brockenhurst Basingstoke
Agent replied · 31 May 2026
Thank you for taking the time to leave a review, John. We apologise for the photography not meeting your expectations and we are sorry to hear that you had a bad experience. We take feedback seriously and we strive to make sure our … More
★★★★★ 5/5
GoogleI found Brockenhurst to be very proactive in marketing my house, and all of the team in the Basingstoke office were friendly, polite and approachable throughout the selling process. Their commission rate was competitive, and I was very happy with their service from start to finish.
Lynne · 31 May 2024 · Brockenhurst Basingstoke
Agent replied · 24 December 2024
Thank you so much for your kind words, Lynne! We are delighted that you found our service to be proactive and friendly throughout the entire process. We are also pleased that you felt our commission rate was competitive. We are very grateful for your 5-star rating and we appreciate your support.
★★★★★ 5/5
GoogleRating only, no written review.
Gavin · 31 May 2024 · Brockenhurst Basingstoke
Agent replied · 26 July 2024
Thank you so much for taking the time to leave a review on our Google Business Page. We are so pleased to hear that you had a great experience with us at Brockenhurst Estate Agents. We appreciate your 5 star rating and the kind words you … More
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