1/5
GoogleTOTAL Sharks. Do NOT Engage. (St. Ives) Do NOT engage with this company. This company is stuck in the 1980s with regards to service and in particular ethics. Total Sharks.
Trusted Agent profile
Bradleys Property Rentals letting agents in Callington, Plymouth, Looe and 7 more
★★★★★
683 reviews across 11 offices and 3 platforms
Bradleys Property Rentals has 11 offices, in Callington, Plymouth, Looe, Exeter (two offices), Newquay, Torquay, Sidmouth, St. Ives, Teignmouth and Budleigh Salterton. Together they have 683 reviews on three platforms, rated 4.5 out of 5 overall.
655
Reviews on Google
All 11 offices
8
Reviews on Facebook
All 11 offices
20
Reviews on Trustpilot
Business-wide
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Our offices
Bradleys Property Rentals's 11 offices, most reviewed first. Each has its own page.
- Bradleys Property Rentals Callington1 New Road, PL17 7BE124 reviews · 100 on Google (4.7)3 in the last 90 days
- Bradleys Property Rentals Plymouth55 Mutley Plain, PL4 6JH106 reviews · 85 on Google (4.7)1 in the last 90 days
- Bradleys Property Rentals LooeFore Street, East, Looe, PL13 1AD97 reviews · 78 on Google (4.8)5 in the last 90 days
- Bradleys Property Rentals Exeter (47 North Street)47 North Street, EX4 3QR92 reviews · 73 on Google (4.1)1 in the last 90 days
- Bradleys Property Rentals Newquay3A Berry Road, TR7 1SF85 reviews · 65 on Google (4.6)2 in the last 90 days
- Bradleys Property Rentals Exeter (24 Cowick Street)24 Cowick Street, St. Thomas, EX4 1AL83 reviews · 64 on Google (4.7)2 in the last 90 days
- Bradleys Property Rentals Torquay12A Fore Street, St. Marychurch, TQ1 4NE74 reviews · 55 on Google (4.4)10 in the last 90 days
- Bradleys Property Rentals Sidmouth119 High Street, EX10 8LB68 reviews · 49 on Google (4.5)1 in the last 90 days
- Bradleys Property Rentals St. IvesTregenna Hill, TR26 1SE60 reviews · 41 on Google (4.6)2 in the last 90 days
- Bradleys Property Rentals Teignmouth6 Den Road, TQ14 8AP56 reviews · 37 on Google (4.2)2 in the last 90 days
- Bradleys Property Rentals Budleigh Salterton9 High Street, EX9 6LD42 reviews · 23 on Google (5.0)1 in the last 90 days
Latest reviews from every Bradleys Property Rentals office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
Google"The team at Bradleys were all highly professional and supportive. We were impressed with how they dealt with all stages of the process from the advice and information given during the initial consultation, right through to them taking ownership and making sure that the exchange took place as quickly as possible. Would definitely recommend.PositiveProfessionalism
5/5
GoogleBradley’s have been fantastic to deal with. I’ve let a property from them and now managed to buy a home with them too. Ben in particular has been incredible. He’s been extremely professional, supportive and lovely through what has been a challenging time trying to buy in the area. Would highly recommend them. Just want to say a big thanks to all the team.
5/5
GoogleBradleys St. Ives - and Ben and John in particular - effected the sale of our bungalow in Carbis Bay shortly before Christmas. The whole process, from start to finish, lasted barely three months. We chose Bradleys in the first place, because their “package” seemed to us to be head-and-shoulders above those of other agents - and we were not disappointed. Everything which we were told would happen, happened exactly as we were told. In particular, to have seven viewings in less than a week from the property going on the market, and then the very first people to view the house making an offer over the asking-price, and proceeding to completion, was over and above our expectation. And when, shortly before completion, there was a slight wobble on the part of the buyers, it was the professionalism and skill of these two men which kept the sale on track, and brought it to completion. In addition to all this, we very much liked both men - they were smart, professional, business-like, kind - and they showed particular kindness and understanding to my elderly mother, whose bungalow it was. My mother shares with the rest of our family, the satisfaction we feel for what Bradleys delivered. We thank you, and we wish your company and your individual employees, continuing future success.PositiveResponsiveness, Quality, Professionalism, Value
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleNo help at all
Agent replied · 12 June 2024
Dear Richard, some further detail would be helpful so that we can address any issues you had and ensure they do not happen again. If you are able to provide some further information to info@beagroup.co.uk it would be appreciated.
5/5
GoogleThank you to Sam, Nikki, Josh and Amber for everything you all did in selling our property, it was always a pleasure to speak to you as you were always very helpful and kind
5/5
GoogleBradley’s were excellent at staying in touch throughout our purchase, friendly and efficient service, we were very satisfied with our experience!
1/5
GoogleI saw a couple of houses advertised on Zoopla in the Callington/Liskeard area about 3/4 weeks ago so I sent an email via Zoopla. Was sent a reply email to full out an applications, which I did and had no replies. So after 3/4 days I try calling 3 times in a day and the phone just rings to an anwser phone. I then email through Zoopla and their website, no replies, now 2 weeks or so have passed and houses are still advertised. I sent viewing requests through the website and just get same automated email saying fill out a form, which I've done multiple times now. So last night I saw a live chat button on their website which I used, after some conversation I get asked for contact details and Someone called me back but said, sorry I work in sales you will need to call lettings in the morning. So this morning I call lettings, explain the situation and get told someone will call you back shortly, but did not ask for contact details, but I guess you must have them from all the application forms I've filled in. I have had no phone call, so I go back on the website and use the live chat, get told sorry for the delay, someone will call you very shortly. Still no phone call or replies to my emails or messages on Zoopla. If for some reason I don't meet your requirements then pleaae be professional enough to call or email and explain why I'm not meeting your requirements, or let me know what I need to change so I can. I feel I have wasted 3/4 weeks of my time trying to get an appointment to view a properties from you in which are in the ideal area for my needs. I can supply references from previous landlord who I've rented from for over 12 years now, I am ready to move, have no pets and a non smoker, I work full time, self employed and I earn over £4000 a month, I don't understand why your not replying to me or arranging a viewing of the houses I like, I can quite clearly afford the rent. I'm shocked and disappointed in the way I've been treated by your company. It is refreshing to know not all lettings agents treat people this way.NegativeProfessionalism
2/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleMade enquiries about a property three times and zero response, doesn't deserve any stars due to lack of service really
Agent replied · 23 October 2024
Justin, we are sorry to hear of your experience and will certainly investigate the matter further. We pride ourselves on our customer experience and therefore am somewhat surprised to read this. Should you be able to provide any further information we would be able to investigate more thoroughly - you can email info@beagroup.co.uk. Thank you
1/5
GoogleAppalling experience. After a long time trying to buy a house that bradley's were selling they put it into a bidding war just as we were ready to exchange without bothering to let us know. They undoubtedly did not get the best price for their vendors and we are at a loss as to why.
Agent replied · 23 October 2024
Having investigated the matter, there appears to be far more involved than your review suggests, and the office communicated clearly with you throughout the process, including an email in March that explains the owners were re-marketing due to the lack of progress you had made in the 6 months since your initial offer! The owners chose not to proceed with your offer in the end, fully aware of the position, which they are entitled to do and we carried out their instructions. We hope you do find the right home, although on this occasion it wasn't Winterbourne Cottage. If you do wish to add anything further please feel free up contact us by emailing info@beagroup.co.uk
5/5
GoogleJust bought our new home through Bradleys (Teignmouth Office). I dealt with Laura and James who I found to be be very professional and supportive throughout the process and they were really helpful in getting our sale across the line with …
1/5
GoogleAlthough we choose Bradley's due to Claire's work ethics we had Laura manage our four luxurious apartments for sale. Laura worked tirelessly but sad to say in my decades of buying and selling, never have I experienced such volume of unqualified flaky viewers to buyers. Our eventual so called buyer had no maturity or business acumen to carry forward the intention of purchase. We not only wasted five valuable months but have been left with a massive solicitors bill to sell nothing and move nowhere. Overall very disappointing.
Agent replied · 23 October 2024
We are sorry to hear of this situation, although we can say the market was very different 5 months ago prior to the lockdown. We are seeing a very different property market across the region, including Teignmouth should you still be looking to sell. Thank you for taking the tiem to place a review and we wish you the best of luck if you haven't already managed to secure a successful sale.
1/5
GoogleAfter putting a full asking price offer in, we were left for a week with no proper feedback (we had to chase this), and after that no responses to my email asking whether we were being considered by the vender or not. That is extremely poor communication, which should be a basic skill for an estate agent. I rarelyeave reviews but given the state of the property market and how disappointed I am with this treatment, I am pleased we are not purchasing through Bradley's as our experience did not bode well for the future.
Agent replied · 23 October 2024
Thank you for providing a review Cathryn, and whilst not what we would like to hear, we can take this opportunity to investigate the issue and ensure our communication improved. Clearly, the housing market is moving at a frenetic pace, which does provide us with challenges, although we pride ourselves on our communication and so will look at this to improve moving forward. We wish you the best of luck with your offer and property search generally.
5/5
GoogleExcellent team in the Budleigh office led by Robin Burne. Looked after us throughout a complicated and difficult 11 months purchase. Well done to all.
Agent replied · 25 August 2024
Thank you for your review, we are so pleased you are happy with the service from Robin and the rest of the Bradleys team!
1/5
GoogleThey only ever advertise sold properties in the window
Agent replied · 23 October 2024
Thank you for your comment. We do feature properties for sale, although due to the success of our team in Teignmouth, they have sold more than they have available properties, and therefore there are more 'sold' properties than would usually appear. We don't believe this has had a negative impact on our service to help you find, sell or let a property, and look forward to helping you.
5/5
GoogleFrom the get-go a professional but very friendly and flexible branch of estate agents. On my first viewing I was stuck in traffic and struggling to make the time slot. Typically estate agents cancel immediately and expect you to book another. I was unable to take another slot due to on-going travel needs, and Bradleys were superb. Agent waited for me and we kept in contact over mobile as I slowly made my way there. Property was superb, and from offer to key delivery I was surprised at the clarity of detail, the support in getting the transactions made, and all aspects of the viewings and sale. Bradleys in Teignmouth left me with an impression that they really do care about their customers, unlike so many agencies that take the easy road, and go the extra mile. At no point did I have any concerns that went un-addressed, and responses were typically same day or same hour. We had a consistent agent throughout, which further engendered trust. I have bought a few houses. This was by far the easiest and most professional transaction. Cannot recommend more highly. If you are buying or selling in the Teignmouth area I suggest you visit them.
5/5
FacebookAll the staff at Bradley’s in Callington have been so helpful from the very start of our selling and buying a new home. As I have never bought a new home before they helped guide me from start to finish, both me and my son could not have wished for more. Thankyou to Sam and her fantastic staff.
5/5
Facebookwe had a few agents out to Value our home and Bradley's stood out from them all. Matt's years of experience and knowledge of the property market stood out. After the house went on the market we quickly received lots of offers that far exceeded our expectations. We were in part of a complex chain and Matt was proactive throughout the sales process and kept us updated all the time and built a great rapport with our solicitor.I have always been really impressed when using Bradleys services in the past and so pleased we picked Bradleys to sell our home. Can't thank Matt and his team enough.
Agent replied · 23 April 2025
Thank you Jenna! I hope the move went well!! All the best
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Bradleys Property Rentals
Which Bradleys Property Rentals office has the most reviews?
Callington has the most, with 124 reviews rated 4.3 out of 5, followed by Plymouth with 106.
Where are the Bradleys Property Rentals offices?
The 11 Bradleys Property Rentals offices, by town:
- Budleigh Salterton: 9 High Street, Budleigh Salterton, EX9 6LD
- Callington: 1 New Road, Callington, PL17 7BE
- Exeter (24 Cowick Street): 24 Cowick Street, St. Thomas, Exeter, EX4 1AL
- Exeter (47 North Street): 47 North Street, Exeter, EX4 3QR
- Looe: Fore Street, East, Looe, PL13 1AD
- Newquay: 3A Berry Road, Newquay, TR7 1SF
- Plymouth: 55 Mutley Plain, Plymouth, PL4 6JH
- Sidmouth: 119 High Street, Sidmouth, EX10 8LB
- St. Ives: Tregenna Hill, St. Ives, TR26 1SE
- Teignmouth: 6 Den Road, Teignmouth, TQ14 8AP
- Torquay: 12A Fore Street, St. Marychurch, Torquay, TQ1 4NE
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