Trusted Agent profile
★★★★★
90 reviews across 2 platforms
47 North Street, Exeter EX4 3QR
Bradleys Property Rentals's Exeter office at 47 North Street is rated 3.7 out of 5 across 90 reviews on two platforms, including 71 Google reviews rated 4.2. The 19 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Exeter office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with Bradley's, Exeter, who recently sold our house for us. There were many issues along the way, but Cathy's persistence and professionalism overcame them all. The team are always available and very helpful. Someone always came back to us in a timely manner if we had any questions. I would definitely recommend this company. Thank you again for all your help.
5/5
GoogleWe have recently sold our house with Bradleys and had a great experience. Christian, Josh and Piers did an excellent job with the onboarding, listing preparation and viewings - coming out multiple times to ensure we were happy with the photos. They proactively contacted potentially interested parties rather than waiting for people to contact them. We had a number of viewings and ultimately secured two offers. Cathy was invaluable throughout the negotiation process and expertly kept the sale on track. Whilst looking at houses for ourselves we experienced lots of different agents in Exeter and felt strongly that Bradleys were the best in terms of proactivity, communication and problem solving.
5/5
GoogleHad a great experience using Bradley’s selling my property. Christian and Cathy were brilliant and kept me updated throughout the process. Christian was very professional and gave really helpful and honest advice about pricing and was spot on with how much he thought the property was worth. Very grateful for a smooth sale!
5/5
GoogleFrom start to finish what a fabulous service, making the sale of our late parents property far less painful than it already was. From assistance in ensuring we priced the property sensibly for the current market based on location and surrounding amenities, to beautiful photos reflecting the warmth of our family home and garden, to a host of organised viewings, being kept updated all the way through, especially with feedback from potential buyers, then negotiations when a buyer put in an offer ensuring it all went smoothly, all while managing our expectations with such professionalism. Josh, Jake and Cathy are a real asset to Bradleys. Warm, welcoming and efficient. Thank you all. You definitely deserve a 5 star rating.
1/5
TrustpilotAppalling customer service from the…
Appalling customer service from the Plymstock branch. Poor communication throughout, had to point out issues with our online listing, they blamed Rightmove but surely if is the agents responsibility to check the listing? Eventually withdrew from them due to no confidence in their ability to sell the property. Received a debt recovery letter for £200 for the photography out of the blue, having not seen the first request. No call from the branch or courtesy to inform it was overdue prior to this. Called the branch to speak to the manager but no customer service hitherto than quoting the contract. Business is about people, and with such a lack of personal engagement I would not use Bradleys again and would advise my friends and family to avoid. No individual service and no impression they care. I should of read the reviews first, I can see I am not alone.
5/5
GoogleHighly recommend Bradleys. From Joshua in the Sales team who sold our house with 6 weeks! to Jade in the Surveyors team who made the survey very easy to understand and provided valuable out of hours assistance around our full time jobs, and lastly to Cathy who was amazing at keeping us informed and assisting us all the way to completion. Absolutely superb service, all round making a stressful time, as stress free as possible. I wouldn't hesitate to recommend them.
5/5
TrustpilotA big thank you
I would like to thank Fiona and the team in exmouth for all there hard work. I’ve rented two different property’s from them and they have gone above and beyond. Thank you again. A****
5/5
GoogleSelling my house with the Bradley’s team was the best choice when deciding which estate agent. Meeting Robin was reassuring as he swiftly put the house on the market, and ensured the details were correct. Soon after his visit people were regularly viewing the house. After a few weeks the person who bought the property offered and agreed a price. During this process I met the formidable and amazing Cathy. Her wise counsel ensured I was ready to exchange. Unfortunately a person further down the chain did not receive the support that Cathy and her team gave myself and my buyer. We then experienced delays. Despite the delays, created by the limited support for the person earlier in the chain, Cathy was on the case moving the purchase/sale forward. She was incredible and I am forever grateful to her. After some gentle encouragement from Cathy I eventually moved into my lovely new home. My experience supports my recommendation - I cannot recommend Cathy, Robin, Felix and the rest of the team enough.
5/5
GoogleJosh and his team in Exeter were excellent in all aspects of the process of selling my house. They were encouraging and supportive when things went quiet and pulled out all the stops to bring round clients to view. Their agents were always on time, ready to welcome the clients. I recommend Bradleys wholeheartedly.
1/5
GoogleSurvey for equity release carried out and the same arrogant rude man came. Despite having 7 surveys by other companies all who valued our property as £695,000 and it being recently put on the market for £735,000 your surveyor has for the …
Dear Valerie, it appears you may have confused Bradleys Chartered Surveyors with Bradleys Estate Agents. If you would be kind enough to place a review on the correct company google account, then they will be able to respond appropriately. Thank you.
1/5
GoogleBooked a viewing on a property advertised as “offers over” and were called on the day of the viewing to be told they’d sold it so were cancelling the viewing. Given that we were in a chain free position with mortgage agreed in principle, I fail to see how they could possibly know that we were not prepared to offer a better price for the property, instead preferring to cancel the viewing and take the first offer they received and never find out what they could have achieved for their vendor with a bit more care and attention. Very short sighted and definitely not in the best interests of their vendor. Amateur agents at best and one to avoid if you’re looking to sell your home for the best possible price with the best service.
Dear Mr Walker, while we appreciate the time taken to provide feedback on your experience, in this case, we were following our client's instructions knowing they had already secured above the advertised price. This was explained to you and ultimately, we explained this to our vendor, however their instructions are paramount so we informed all interested parties the offer had now been accepted with no further viewings to take place. We have your details on our file should the position change. We do wish you all the best with your property search.
5/5
GoogleReally impressed with Bradleys,& in particular Christian and Jake. Very pleasant to deal with,& excellent at every step of the house selling process. Really good with feedback after viewing appointments. Can’t fault them.
1/5
GoogleThese agents process so slow, difficult and irresponsible. After asking us to fill out a rather invasive and unnecessary financial details, they still didn’t manage to figure out the affordability on time, and blame the landlord for pulling out last minute. We also offered to pay for half year to full year rent in advance, they said no… After spending almost a month with them, they only respond and move thing a bit forward when we call them, otherwise no progress at all. We trusted them and wasted whole month waiting for their slow progress, only one day before the date we were suppose to move, they told us that landlord decided to pull out last minute even though we passed our financial check. I suggest for people who rent, not to go with them lifetime if you don’t want to end up homeless and stuck in Exeter Airbnb trying to get a place desperately. People who is landlord, please give other hard working agents a better chance. There are agents out there move things as fast as they could to help the landlord secure a tenant…not like Bradley, after whole month of wait and in the end blame the landlord for pulling out last minute…
Dear Mr John, thank you for taking the time to write a review of your experience. We take customer experience very seriously and therefore have looked into the matter. As you correctly state, we do have a thorough referencing process that is undertaken by a third party, including the affordability elements. This is clearly to protect our landlords and tenants so that everyone is comfortable with the proposed tenancy. The checks can only be carried out when the full information is provided, which can affect the timescale in which we can confirm whether a tenancy can proceed. It is unfortunate on this occasion that once we were in a position to proceed, the landlord had a change of situation, which was unavoidable. We do hope you are now settled and wish you all the best in your new home.
5/5
GoogleThe Bradley's team were extremely knowledgeable and took the worry out of selling my property. Robin was very professional in his approach and I was grateful for his advice. I was kept informed throughout the process. I recommended Bradley's to my sister in law, when she was selling her property and she's recently completed. So, two happy customers. Well done Bradley's!
5/5
GoogleI had a very good experience with Bradley's during the marketing and sale of my bungalow in Exeter. Feedback from viewings was provided quickly, and once the sale was agreed, it was progressed very efficiently. Bradley's provided a very good, professional service, and I would certainly use them again if I were selling a further property in the area.
5/5
GoogleFrom the moment I invited Bradleys to value my home, I knew I was in safe hands. Robin explained the process of selling very clearly, including all charges I would be expected to pay. He was both professional and reassuring, and made an overwhelming prospect, being on my own, seem very simple. I simply cannot recommend the Exeter branch of Bradleys enough. Sales negotiator Becky put all of her energy into selling my home, and kept in contact with me constantly, keeping me up to date with viewings and prospective buyers. However, by far the most helpful member of staff, I have ever met, in any walk of life was the assistant branch manager Cathy Nickels. She kept me sane! She dealt with numerous telephone calls a day with me. Sometimes at 9 o ’clock at night, when she was still in the office. And always cheerfully! I learnt more about conveyancing from her, than I did through any solicitor, and she spent as much time helping me with the legal niggles regarding the house I was buying. She was forever positive, ensuring me that even with all the normal hold ups, my sale would go through. I cannot thank her enough. I had not sold a home for 20 odd years and appreciated her constant support so much. Bradleys Exeter have reinstated my faith in customer service. Whilst the world is going mad, this small team are working for their customers, with honesty and integrity. Thank you! Katie T
Thank you for your review, we truly appreciate it!
5/5
GoogleChristian and his team were fantastic in handling the sale of our flat. They acted professionally throughout the whole process and provided excellent advice and mediation when issues arose. I would highly recommend them.
1/5
GoogleAlthough I understand the logic behind the tenant's form on the website, in practice I find it cumbersome and counterproductive. I filled in the form more than one week ago, without receiving any answer. When contacted, they just answer "please fill in the form on the website and we will come back to you". Given the frantic rhythm of the rental estate market, such long waits appear to be unjustified. Moreover, not everyone already lives in Devon: for someone like me visiting the town for a few days from abroad, scheduling the trip to Exeter requires suitable anticipation. Compared to most agencies in town, which promptly allowed me to do viewings, Bradleys was not able to connect me with the properties I was interested in.
5/5
GoogleA very busy team - no doubt - yet always professional, they've managed to balance the needs of the serious buyer with their clients and do it with a smile! Thank you to Cathy, Piers, Josh and the rest of the close-knit team at Bradleys for such wonderful service over the years.
5/5
TrustpilotSold in 5 days, couldn’t have asked for more!
We honestly couldn’t recommend Bradleys enough. From start to finish, the whole experience of selling our home was brilliant.
5/5
GoogleCathy from the sales team at Bradleys assisted us with the purchase of our first home. She was very friendly, knowledgeable and provided regular updates throughout the process. I think it would have taken much longer to get the keys had she not been going above and beyond for us in the background! We wouldn't hesitate to use Bradleys again in the future and certainly recommend them to others.
5/5
GoogleVery professional and experienced estate agent team. Always available to help with any questions throughout the sales process. They definitely made the selling our house a less stressful process. Would highly recommend Robin and his Team at Bradley's Estate Agents, North St, Exeter.
5/5
GoogleVery professional and experienced estate agent team. Always available to help with any questions throughout the sales process. They definitely made the selling our house a less stressful process. Would highly recommend Robin and his Team at Bradley's Estate Agents, North St, Exeter.
1/5
TrustpilotWe are looking for a new home to rent
We are looking for a new home to rent, we were advised to try Bradleys Having contacted and registered with many estate agents in the south west of England we found all of them to be easy and straightforward to register with, but Oh My God when you get to Bradleys, you should dump them immediately. After a few minutes in to the registration form the information they require becomes beyond belief, they even want to know how much savings you have. That’s totally obnoxious and none of their business. We can understand that they require certain information but not this just to register for information on lettings (no other letting agency requests to have your private and personal information just to register or even getting info on properties to let in their portfolio ). BRADLEYS you are too big for your boots. And by the way you have the worst web site to navigate in the market. Pay someone to help or get a grown up to help you.
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Bradleys Property Rentals's Exeter office has 90 reviews across two platforms: 71 on Google, 19 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Bradleys Property Rentals is rated 3.7 out of 5 across all 90 reviews, and 4.2 out of 5 on Google from 71 reviews, checked 9 October 2026.
Bradleys Property Rentals, 47 North Street, Exeter EX4 3QR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.