5/5
GoogleGreat service from the Lettings team in Esher, managed to let my property straight away, after another local agent failed to do so!! Will definitely use them again.
Trusted Agent profile
Bourne Estate Agents reviews in Farnham, Guildford, Woking and 6 more
★★★★★
1,799 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Hampshire, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,799 reviews on four platforms, rated 4.7 out of 5 overall.
1,597
Reviews on Google
All 9 offices
75
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
122
Reviews on Trustpilot
Business-wide
Our offices
Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
- Bourne Estate Agents Farnham29 Downing Street, GU9 7PD499 reviews · 343 on Google (4.7)17 in the last 90 days
- Bourne Estate Agents Guildford5a Trinity Gate Epsom Road, GU1 3JT488 reviews · 316 on Google (4.5)17 in the last 90 days
- Bourne Estate Agents Woking36 Commercial Way, GU21 6EN393 reviews · 293 on Google (4.8)17 in the last 90 days
- Bourne Estate Agents Hampshire72a High Street, Alton, GU34 1ET371 reviews · 203 on Google (4.8)17 in the last 90 days
- Bourne Estate Agents Godalming41 High Street, GU7 1AU366 reviews · 185 on Google (4.8)17 in the last 90 days
- Bourne Estate Agents Esher29 High Street, KT10 9RL176 reviews · 59 on Google (4.9)0 in the last 90 days
- Bourne Estate Agents Cobham13 Oakdene Parade, KT11 2LR103 reviews · 103 on Google (5.0)4 in the last 90 days
- Bourne Estate Agents Ash Vale244 Shawfield Rd, GU12 5DJ95 reviews · 95 on Google (4.8)0 in the last 90 days
- Bourne Estate Agency PetersfieldSwan House, 2 Swan St, GU32 3AD0 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Bourne Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleChris was helpful, honest and friendly. 12 days rental + vat + checkout fee was somewhat higher than anticipated admin cost once we had committed.
5/5
GoogleI dealt with Chris with my rental requirements , he is a really nice guy and exceeded my expectations with the service we were given. He bent over backwards in his discussions with the landlord to make this difficult situation so much easier than it might have been
5/5
GoogleI have met Chris through a viewing arrangement. When I speak on the phone or meet at the property with estate agency people, I sometimes find that they are too professional. I do hope what I am trying to explain. Chris, his polite response made me feel very precious. Bless your company and Chris who does his best all the time. Hasun xxx
5/5
GoogleBeing from overseas, about to let my first apartment here, I was a bit apprehensive about the entire process to be honest. However, the Letting Team from JF was amazing. I worked with Sian and Chris from the get-go and was amazed at their professionalism and commitment. Sian in particular was extremely helpful and accommodating, from being very communicative (answering emails out of hours and on weekends), to arranging for certain things to be in place for my move. I have had a very pleasant experience with the group and would heartily recommend them to anyone in search of accommodation! Cheers guys!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for providing Bourne Alton with a 5 star review, it is much appreciated and we are glad we could be of assistance.
5/5
GoogleGreat service, everything worked out great.
Agent replied · 12 June 2024
Thank you for your 5 star review, it is much appreciated. Regards the team at Bourne
5/5
GoogleAttentive people, great to work with. Very much recommended.
Agent replied · 12 June 2024
Thank you for your review. We are glad you were pleased with the service received. Regards the team at Bourne.
5/5
GoogleFantastic customer service from Jayne Johnson and so quick to respond to you regarding any queries. Thank you!
Agent replied · 12 June 2024
Thank you for taking the time to review our services, it is much appreciated.
5/5
GoogleExcellent customer service from start to finish, very professional and helpful staff. I would not hesitate to recommend them.
Agent replied · 12 June 2024
Thank you for your kind words, we are glad your experience with Bourne has been professional and helpful. All the best with your new home, regards the team at Bourne in Alton.
5/5
GoogleAll aspects of the sale were dealt with in a professional and efficient manner, definite focus on getting the sale across the line.
Agent replied · 12 June 2024
Thank you for taking the time to review our service, we wish your Mum all the best in her new home.
5/5
GoogleGreat experience, always a pleasure to speak to Matt, Jayne and Roanna. Always very professional and kind. Great customer service. Thank you!
Agent replied · 12 June 2024
Thank you for taking the time to review Bourne Estate Agents, it is always pleasing to hear we are maintaining our high levels of service. Good luck in your new home!
5/5
GoogleWe really liked working with Gemma Miller. She was very helpful in helping us see what we could change in a house. We would certainlu recommend them
Agent replied · 12 June 2024
Thank you for your kind words, we are glad you were pleased with the service provided by Gemma, she is a real asset to the company.
1/5
GoogleIronic that the stuck up bint that was rude to my husband the other day who was providing a service this estate agent has been calling us up trying to get business out of us! Careful who you're rude to especially when they probably earn more money than you do!
Agent replied · 12 June 2024
Dear Kirsty, could you please contact me on either 01420 541454 or amiller@bourneestateagents.com. I would like to investigate your above comments as it would shock me to hear that one of my staff have been rude. I've had a look for your name on our system and cannot see we have been in contact as a customer or contractor. Regards Andrew Miller for Bourne Estate Agents 13th March 2019 - Further to the above, I am yet to hear from you so am now questioning the validity of your review, I would very much appreciate the opportunity to discuss your feedback as we take matters as the above very seriously. My email and office number are listed above. Regards Andrew Miller for Bourne Estate Agents 15th April 2019 - *Update* We are still yet to hear from you regarding the review you left here. I can only assume at this point that the review was left in error as no one here would have spoken to someone in the way you have mentioned. I would have welcomed the opportunity to discuss your review but to date have had no contact. Regards Andrew Miller for Bourne Estate Agents.
5/5
GoogleExcellent service from Matt and the team at Bourne. Matt has been very helpful and provided a great service from start to finish. I wouldn't hesitate to recommend them.
Agent replied · 12 June 2024
Thank you for taking the time to review us, we are very pleased to hear you have had a great service from us and that you would be happy to recommend. Good luck in your new home!
5/5
GoogleI recently went through Bourne Estate Agents to move house and was very impressed with the efficiency and friendliness of the staff. They made the whole process as easy as possible. Would definitely recommend.
Agent replied · 12 June 2024
Thank you for your kind words and we are pleased to hear you're happy to recommend our services. Regards the team at Bourne Alton.
5/5
GoogleRoanna and Jayne helped me so much with finding me a house. They made the process really easy and helped me along the way when I didn't understand what I needed to do! I've settled in now and am so grateful to Roanna and Jayne for everything they've done.
Agent replied · 12 June 2024
Thank you for your kind words! We are glad you found the process easy and we are glad you're all settled in your new home. Regards the team at Bourne.
5/5
GoogleFantastic service from Roanna during the viewing and letting of a property. It has been a pleasure to rent through Bourne Estate Agents so far and would thourougly recommend them!
Agent replied · 12 June 2024
Thank you for your review, we are pleased you have found the experience of renting through Bourne, a pleasurable one. All the best in your new home!
5/5
GoogleExcellent from first viewing to exchange. Gemma held things together despite some very frustrating problems at the bottom of the chain. Friendly service with efficient communication. Well done Bournes.
Agent replied · 12 June 2024
Thank you Christine, Gemma is a real asset to the company and when a sale is hitting issues, Gemma will have the answers and solutions. Good luck with your move and what a super property you have purchased, regards the team at Bourne.
5/5
GoogleFrom initially buying our flat through Bourne and now letting it out as landlords through their full management service, we've been very impressed with the team and in particular Jayne, who made everything super easy for us and was very patient with all of our questions! Would highly recommend.
Agent replied · 12 June 2024
Thank you for your kind words! We are really pleased to have helped in all the steps of your property experience and wish you all the very best in your new and exciting adventure!
5/5
GoogleRoanna and the team at Bourne were extremely helpful in helping me locate a my flat. Roanna in particularity was warm, friendly, knowledgeable. I would recommend Bourne to friends and family .
Agent replied · 12 June 2024
Thank you for your review, I will pass your kind words onto Roanna and we are only too pleased to hear you have enjoyed a great service from Bourne.
5/5
GoogleFrom start to finish Bourne Estate Agents have been suer proffesional, I cannot rate them highly enough, if you are looking for a smooth and professional service, with excellent customer services, Boune are the best on the market. A special thanks to Roanna for her wonderful service, we were so impressed by your professional manner and jolly personalitiy!
Agent replied · 12 June 2024
Thank you for taking the time to review our services, Roanna is a great asset to the company and we are pleased to hear you were impressed at each step of the way. All the best in your new home!
5/5
Google1st of all I want to say a big thank to this team of competent Professionals. I mean they know their business and they have integrity. I am humbled by their constant support during the whole process of the house vetting and move-in process. I can say for a fact that I know I will buy my 1st house with them. Roanna is very professional and wears a big smile bless her. Jayne is wonderful & very articulate as she has experience and knows what she is talking about. I mean these people are just down to earth and they treat their clients with utmost respect and discretion. Integrity is the foundation on which a successful business is built and Bourne Alton Branch has it. Joseph.
Agent replied · 12 June 2024
Thank you Joseph for your kind words! It is always pleasing to hear that a first class service has been delivered from Jayne & Roanna. We wish you the very best in your new home, regards the team at Bourne.
5/5
GoogleBourne were so helpful when it came to helping us find a new house to rent, especially Roanna! She went above and beyond to make sure that everything was perfect for when we moved on. Could not have asked for a more helpful estate agent. Would highly reccomend them to anyone.
Agent replied · 12 June 2024
Thank you Molly for taking the time to review our services. We are very happy to hear you had a great service from Roanna and wish you the best of luck in your new home! Regards the team at Bourne
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Bourne Estate Agents
Which Bourne Estate Agents office has the most reviews?
Farnham has the most, with 499 reviews rated 4.7 out of 5, followed by Guildford with 488.
Where are the Bourne Estate Agents offices?
The nine Bourne Estate Agents offices, by town:
- Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
- Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
- Esher: 29 High Street, Esher, KT10 9RL
- Farnham: 29 Downing Street, Farnham, GU9 7PD
- Godalming: 41 High Street, Godalming, GU7 1AU
- Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
- Hampshire: 72a High Street, Alton, Hampshire, GU34 1ET
- Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
- Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.
