5/5
GoogleNikila T provided an excellent, professional service when organising the tenancy for the rental property. In fact, I would also recommend the whole of the letting team - Great!
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,277 reviews · 528 on Google (4.8)52 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google5/5
GoogleThe team were so friendly and helpful especially Nikola she went above and beyond to make sure everything was done as quickly and as smoothly as possible for us to move, thank you!
5/5
GoogleOutstanding service from Such helpful friendly and always kept us up to date nothing was or much trouble I purchased though Balgores wish I had sold with them as my agent was very poor (Lux)
5/5
GoogleJust recently got my flat through balgores and Reece has been extremely helpful with the processes. Would fully recommend Balgores for peace of mind.
5/5
GoogleI must say Balgores estate agents and their staff have been very professional in their dealings with our properties . Mark Claxton has been extremely proactive in all matters.We will definitely use them again
5/5
GoogleMark Claxton provided an excellent, professional service when organising a tenant for my property. In fact, I would also recommend the whole of the letting team - Great!
5/5
GoogleAll the team at Balgores were very professional and extremely helpful from the beginning with Chris, Mark and finally Nikola my liaison once we found tenants. Thanks team. Chris
5/5
GoogleBalgores was amazing to work with especially Ruby. She was always happy to answer any questions I had and always happy to help. Ruby provides high levels of customer service in a professional manner .I would definitely recommend Balgores.
5/5
GoogleRyan has been an excellent agent, well he helped us in many ways to get in to the property. And very happy today bcz just passed the references and ready to move. Thank you so much Ryan.
5/5
GoogleThis is the 3rd time I have used Balgores. And I have to say the service just gets better and better. Whole team did excellent job, one person who stood out for me was Patsy, excellent communication, even when she was off duty. Kept me informed throughout the process. Will def use again
5/5
GoogleOur first time using Balgores and would definitely use again in the future thanks to Mark. He would always make time for us with quick replies to texts and emails and never made us feel like we were a pain. Made the process a lot easier and quicker for us to move into our property. Thanks again Mark :)
5/5
GoogleBalgores was amazing to work with especially Michael. He always made sure that we knew what the next steps were. He was always happy to answer any questions we had and always happy to help. The communication was very good. I would definitely recommend Balgores to anyone.
3/5
GoogleRating only, no written review.
5/5
GoogleThank u ross mackanzie for helping me to identify suitable property. Your service was awesome. Great experience
5/5
GoogleNikola was brilliant in arranging our let, from prompt arrival to getting the offer through within 24 hours. Would reccommend and ask for her direct!
5/5
GoogleNikola specifically made my experience with Balgores Hornchurch Estate agents worthwhile. The responsiveness and customer service is top notch. Well done to the great team, and thank you Nikola👍 …
5/5
GoogleWords fail me to express my immense gratitude to Nikola and Mark for your professionalism, friendly and stress free service provided to us from the viewing the property to keys collection. I have used Balgores severally and would continue to. Thank you so much pretty Nikola, you are a gift to Balgores😍 …
5/5
GoogleBalgores were speedy and efficient, they listened to my specific requests and found me the right tenants for my property. Jody was especially helpful and kept me well informed during the whole process ... Thank you to Mark, Jody and the team at Balgores.
5/5
GoogleThanks Such Pattwal from Balgores Hornchurch for an excellent service in the sale of our house in Rainham. Very professional service, good and timely communication and above all great ability to be concise on complicated matters. We highly recommend Balgores if you want a professional and no fuss sale of your property.
5/5
GoogleNikola was great - she was super fast and quick to answer any questions, calls and got everything sorted really quickly for us. Sent properties available, booked viewings, got an offer accepted and started the paperwork for a tenancy agreement in 72 hours. Could not recommend her more :)
5/5
GoogleBalgores was amazing to work with especially Nicola. She always made sure that i knew what the next steps were. She was always happy to answer any questions we had and always happy to help. The communication was very good. I would definitely recommend Balgores to anyone.
5/5
GoogleGreat experience, great support through out the process. Jody was outstanding going over and beyond to ensure everything worked out well. Her response to our emails and calls were excellent. Big thank you to Jody and the team at Balgores Hornchurch. We highly recommend Balgores. Anthony & Olive
2/5
GoogleLack integrity
4/5
GoogleIt has been a good experience dealing with Balgores. Starr West was helpful. Thanks Starr!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
