Trusted Agent profile · Essex

Verified

Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,993 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

4/5

Google

I recently used the balgores to find my home. The whole experience was great. The Jody and koy are excellent and responsive to enquiries and keep me regularly updated throughout the process

Ahsan · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Dealing with Balgores was a great experience. Mark Claxton, in particular, was very helpful and supportive. He made a lot of efforts in a professional way in order to get everything done perfectly. Highly recommended.

Mostafa · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Great service provided in getting my rental property on the market in record time! I want to give a special mention to Nikola who went above and beyond to secure the deal just as we had last minute drama. Props to her in getting this sorted to make the big day happen!

Ibrahim · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Great Customer Service Balgores Estate agents have been brilliant. Especially Reece Woodhall, that was very informative and answered any query I had efficiently, always kept me informed of any changes. Great Customer Service.

Jolanta · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Really impressed with the professionalism at Balgores. Reece was especially prompt to respond to my queries during my move into a new property. The welcome pack i received once i picked up my keys was a thoughtful touch too! Definitely recommend!

Mon · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

The Lettings team are great - super helpful, informative, insightful and above all not the “pushy” kind that sadly you can have with estate agencies. Reece and Mark have been incredibly supportive, patient and helpful throughout the process of letting out my property - and are full of integrity. I can’t recommend them both enough.

Victoria · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Thanks to the Balgores team for letting out our property in quick time. Have been informed every step of the way by Koy who has been professional and polite throughout. Many thanks to Chris Ping also for his quick actions in getting our property on the market and swift responses.

Ayman · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Chris Ping - Top man! When going into contracts, you want to be sure you're dealing with someone that is reliable, honest and transparent. For me, Chris ticked all the boxes.

Olu · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Mark Claxton has been nothing but exceptional. Overall: I have just signed up to rent out my first property through Balgores. The process has been seamless. I am not the easiest to work with as I left things last minute but Mark and the team made it seem so simple and easy. Pros: - Mark was very clear in the different options available to us and didn't put pressure on us to just pay more - Good knowledge about local area and responsive to needs quickly. A big benefit that Balgores is local - We took a while to decide when we were going to rent out the place and had many questions along the way. Mark was always fast, informative and helpful - When our contractors for the certifications fell through, Mark managed to get his team confirmed to complete these the next day. It was seamless and no hassle from my side - Dealing with the tenant has been great so far. They have moved in with nothing needed from me - I notified Mark quite late we wanted to move a tenant in quickly. This was handled very quickly despite me sending forms in late Cons: - No issues yet. I look forward to partnering together

Raminder · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

4/5

Google

Thanks to Balgores for their amazing work and a special thanks to Koy He has been really exceptional in his craft. A very professional guy, always easily reachable, responds timely and very efficient. Couldn't complain at all.

Sumbal · 13 June 2023 · Balgores Romford (3 Old Mill Parade Victoria Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

Want Balgores to help?

Send Balgores a message.

What do you need help with?

Balgores will use your details to contact you about this. See our privacy notice.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent