5/5
Lewis was punctual, gave me a reminder call about the appointment an hour before and very helpful and honest showing the property.
Agent replied · 26 June 2026
Thank you Hillary - Much appreciated

Trusted Agent profile · Essex
Verified
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,115 reviews on Google only. Show every review
5/5
Lewis was punctual, gave me a reminder call about the appointment an hour before and very helpful and honest showing the property.
Thank you Hillary - Much appreciated
5/5
Lewis ensured our viewing was unhurried and relaxed. Good information was shared as was how Town and Country can help us.
Thank you for your review - very much appreciated
5/5
Friendly and professional service from Lewis. He was always punctual to the viewings and always followed up with a phone call for feedback. …
Thank you for your review - Very kind of you and we are delighted you are pleased with the service from Lewis so far.
5/5
I’m leaving a review for Lewis Rostron who has been helping and advising me recently. He has been polite, professional, consistent and helpful throughout. A credit to his profession. I think he’ll do well as he clearly has a passion for his …
Thank you so much for your review and delighted you are pleased with the service received so far from Lewis. Thank you
5/5
Ben is fantastic: professional, knowledgeable, friendly, the best person to handle your house sale. I was initially impressed by Lewis knocking on the door and telling me about the company which led us to a meeting with Ben. Town and Country are very proactive and would not hesitate to recommend them and / or use them again!
5/5
Megan at JLL's Chelsea office is simply the finest agent I've had the pleasure of working with in London thus far. She goes the extra mile, has great taste in real estate and understands both the market and what you require individually as …
5/5
I received top class service from Balgores, they were professional, trustworthy and reliable. I would highly recommend their services.
5/5
Our property was let extremely fast and we found the service very efficient and straight forward. Many thanks to Michael at Balgores.
5/5
I had dealt with Michael who was fantastic in assisting me getting a tenant for my property. He is very professional and updates regularly with the progress. Thank you Balgores and Michael
1/5
The most unhelpful company I've ever dealt with. I have been a tenant with Balgores for over 10 years and if it was my decision I would have used another agent. I never normally give bad reviews, however they don't really deserve 1 star. If I could give you some advice, find another agent. DON'T USE BALGORES
5/5
We are landlords and we’ve had a great experience letting our our home through Balgores Basildon, Michael was very professional, kept us up to date with the process and made it all so easy! Thank you Balgores, highly recommend!
5/5
Top tier customer service and quality people skills, throughout the whole process of helping me and my partner finding our 1st home, the support has been incredible. Big thanks to Logan coppins And the team.
5/5
In the last week I have rented out my property with Balgores and have been thoroughly impressed with the level of service I have recieved. Michael Charles has been fantastic from start to finish! Would recommend using this company.
5/5
Michael made the move happen so quickly, it was very easy and we absolutely love our new flat. Any questions we asked we received quick answers back, would highly recommend Balgores Estate agents.
5/5
Michael was our letting agent for our current property and was lovely and courteous, would recommend :)
5/5
Very efficient, pleased with the service, can definitely recommend.
5/5
Just finished buying a house through Balgores. Staff were amazing! Extremely helpful and supportive throughout the whole process! Kept me in the loop every step of the way! Thank you for all your help!
5/5
I recently got a rented apartment with Balgores Basildon Estate, I had a good customer service experience with Michael who was the one in charge of the whole process. I will recommend Balgores Estate for good property search
5/5
Had a really good experience with finding a property to rent. Grace foreman at balgores was really helpful in all stages of the process with the moving in. Ever so grateful.
5/5
Balgores assisted me in renting my new home. Michael Charles was the person that attended to me. He provided us with all the information we needed and updated us all through the letting process.
3/5
Rating only, no written review.
5/5
Lettings team were very professional, Grace and Michael were very efficient, great communication and made sure everything ran smoothly would highly recommend.
5/5
Amazing service from Daniel and his team. Had confidence from start to finish! Thank you
5/5
I would like to thanks Michael for arranging the property in said time. I appreciate whole team to manage all the process very smoothly. I recommend Balgores as letting agency for any property needs. Cheers team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.