Trusted Agent profile Β· Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

4,993 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

5/5

Google

We let our house in Beaulieu, Park Chelmsford really quickly and painlesly thanks to Daniel & Jodie in the Balgores Lettings Department. Great communication and good tenants. Linda & Martin

Martin Β· 22 August 2023 Β· Balgores Chelmsford

5/5

Google

Balgores have been really helpful in helping us to secure our new rental house in Chelmsford. Daniel has been really quick to reply and answer questions throughout the process which has been great!

Charlotte Β· 22 August 2023 Β· Balgores Chelmsford

5/5

Google

Daniel helped make the rental searching process as smooth as possible and provided updates along the way when it came to finalising the contract and getting the property. My questions were always answered and I felt he very much supported our best interest in the process.

Matt Β· 22 August 2023 Β· Balgores Chelmsford

5/5

Google

I have worked with Balgores for a number of years and have found them to be extremely professional in every way. Daniel Lawrence has been my go to agent and has provided numerous tenants over the years quickly and fully credit checked for my properties. I would totally recommend Daniel.

Another Β· 22 August 2023 Β· Balgores Chelmsford

5/5

Google

We have had an excellent experience with Balgores Chelmsford. Daniel Lawrence was beyond helpful, supporting us through the challenging process of trying to find a flat from abroad. By far the best estate agent I have encountered to date :-). Would 100% recommend to anyone looking for a property to rent in this area.

Gregory Β· 22 August 2023 Β· Balgores Chelmsford

5/5

Google

Mark has been responsive, polite and accommodating throughout the letting experience

Anne Β· 22 August 2023 Β· Balgores Chelmsford

5/5

Google

Mark was extremely helpful and solved some issues for us. Highly recommended.

Antoniya Β· 22 August 2023 Β· Balgores Chelmsford

5/5

Google

Thank you Koy Tate and all the team at Balgores for all your help finding a tenant and making the process easy.

Glenis Β· 22 August 2023 Β· Balgores Chelmsford

5/5

Google

Thank you Ben for walking us through the tenancy processπŸ₯°. You were quite patient and knowledgeable about the process.☺️ You went over and above to help us get settled quickly, especially for the reference time your advisess is much appreciated 😍❣️ …

Tweena Β· 22 August 2023 Β· Balgores Chelmsford

5/5

Google

I dealt with Nikola Tokarska and she was wonderful! Unfortunately we had to change our plans after she had dutifully completed all the processes and she was swift in responding and understanding our situation. Thanks very much for your services and hope to rent/buy with you in the future!

Humaiyun Β· 13 August 2023 Β· Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Really impressed with the service at Balgores. Reece Woodhall has been exceptional in providing reliable assistance throughout and swift communication. His professionalism and attentiveness have truly put me at ease, making the entire experience stress- free. I greatly appreciate his dedication. I would highly recommend Balgores, especially Reece.

Analia Β· 13 August 2023 Β· Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Balgores is such an incredible company to deal with and it’s largely down to Mr Chris Ping. A one call solution guy. Nothing is too much trouble for him. He gets everything sorted out with the minimal amount of fuss. From a landlord perspective he’s perfect for everything and my tenants are always happy to deal with him. And a very nice guy too.

Craig Β· 7 August 2023 Β· Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I have been in the property business for 30 years and dealt with Chris Ping for 20 of them. He’s my go to guy for almost everything and never lets me down. On the very rare occasion that it’s something he can’t do himself he’ll always go out if his way to find someone who can help me. The industry needs more Chris Pings!

Kayden Β· 7 August 2023 Β· Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I would like to say a special thanks to Mark in helping me find my dream home for me and my family. Mark is very efficient and replies back to emails straight away with any concerns that I had. It was a pleasure meeting him. Without Mark support and guidance it would have been impossible. He really is a hardworking individual. Thank you Mark!

Nabia Β· 7 August 2023 Β· Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

These guys have helped with the sales of 2 properties for our family now. Honestly can't recommend them more. They've just done a probate sale for us, they've been respectful and kind the whole way through, and i couldn't be more grateful.

Pinkjinxification Β· 5 August 2023 Β· Balgores Hayes

5/5

Google

I had a very good experience with Balgores so far. In particular with the agent that helped me, Nikola Tokarska. Nicola showed us a couple of flats and we found right away one that we loved. During the application period she's also been very responsive and always ready to help. So far my experience with both Balgores and Nikola has been great. Thanks!

Tommaso Β· 15 July 2023 Β· Balgores Hornchurch (1 North Street)

5/5

Google

I have been extremely impressed with Reece’s ability to work professionally and effectively at Balgores. I have felt heard and supported throughout my journey of renting out my property!

Felicia Β· 15 July 2023 Β· Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Would highly recommend Balgores in Chelmsford. We were previously privately renting and our landlord gave us notice which was incredibly stressful and upsetting given the current climate and uncertainty. We viewed various properties to no avail and was filled with uncertainty. I cannot thank Daniel Lawrence at Balgores Chelmsford enough for all of his amazing help, he was so empathetic to our situation and worked tirelessly to find us the perfect property. Daniel acted with our best interests at heart the whole process and worked over his contracted hours some days to get the results pulled in that were needed. We are very settled and enjoying life back in our old home town now, all thanks to the work and support of Daniel who we couldn't have done it without.

Dawn Β· 15 July 2023 Β· Balgores Chelmsford

5/5

Google

As the first time moving to a properly on my own, I was a bit concerned about the process and service. However, Balgores made it super easy and assisted me all the way to ensure a sinless transaction. Balgores has amazing service and with managers like Mark leading from the front, there is nothing else to add than a massive thank you.

Osasu Β· 14 July 2023 Β· Balgores Romford (3 Old Mill Parade Victoria Road)

1/5

Google

Do yourself a favour - sign up with someone else Their website does not work on mobile phones They do not have basic information able to be collected on their open home app. They do not take any feedback that was sent from 5 years ago to make better. But don’t worry they have been pouring all their efforts and resources into a property mgmt software program at the expense of their sales crm . I have given this company so many opportunities to redeem themselves even offered to drive to Brisbane to discuss their issues but they don’t want to hear them. We will be going elsewhere as is a lot of other current offices as why would you stay

Tate Β· 6 July 2023 Β· Balgores Chelmsford

5/5

Google

We approached Balgores to rent our property and Reece Woodhall arrived promptly to our initial valuation appointment and impressed us with his sleek attire in addition to his brilliant market knowledge. (His photography skills really are most excellent too!). We appointed Balgores as Reece really did shine at our initial meeting and Reeces' persistent dedication (in and out of hours!), constant communication, kindness and understanding of our needs, meant that our property let straight away to wonderful tenants, delivering exactly as he said he would. We are thrilled that the service provided by Reece as he most certainly didn't disappoint, especially given how particular I am (eek!) so thank you Reece - we appreciate you! We must also mention Jody Manno who is also a credit to the Balgores team. Jody helped in finding our lovely new tenants and she too is a pure delight due to her kindness and friendly, calm nature. Nothing is ever too much trouble for Jody either, regardless of the hour. Jody ensured the entire process from tenant holding deposit through to tenant move in was faultless, making the entire process stress free which is perfect for busy landlords like us! Thank you Jody, we appreciate you too! If you're looking for a letting agency who employs people who actually know what they are talking about, communicate well, deliver on everything, are constantly professional and also kind, adding that all important human touch other agents are missing, then look no further as we really do recommend the best lettings team in the market.

Verity Β· 29 June 2023 Β· Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I've worked with Atish and the team at Metric Connect for the last 12 months and would highly recommend them. They are thoroughly professional, extremely approachable and have done a great job for my business in managing my online presence and lead generation.

David Β· 28 June 2023 Β· Balgores Chelmsford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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