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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,993 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

5/5

Google

We had an amazing experience with our agent Jody. She was extremely helpful and very professional with the whole process. Would definitely recommend her.

Faseh · 7 May 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I would highly recommend Balgores and especially Mark Claxton who kept me updated and was able to rent my property out at short notice, he was fantastic! I have complete confidence in his ability to do the job.

Jessica · 21 April 2024 · Balgores Chelmsford

5/5

Google

Just bought my dream house in Chelmsford. Because it was our first house, we were very Paranoid. We were dealing with the great Ellie who was very patient and accommodating. We were did like 4 viewings through the process and she was there with the same smile every day. Highly recommended.

Maher · 20 April 2024 · Balgores Chelmsford

1/5

Google

This is the worst agent in Gravesend, avoid Daniella Necchi-Ghiri who is the letting manager as she will promise you the world and will give you very bad tenants. She took the advantage of my vulnerable elderly father

Kalam · 10 April 2024 · Balgores Gravesend

5/5

Google

Mark Claxton from Balgores has been absolutely superb in managing my rental property. Nothing is too much trouble for Mark and he seems to work 24 hours a day, 7 days a week. He is always available and tries his best to solve any problem. I would highly recommend Mark and Balgores.

Kelly · 30 March 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Balgores - the whole team - were excellent during the course of the sale of my house in SWF. In particular Marie who "managed" the whole process keeping in touch with my buyer and the agent for my new house and keeping me fully updated throughout. They certainly know their market and I can only recommend them. Thank you Balgores!

Vicki · 24 March 2024 · Balgores South Woodham Ferrers

5/5

Google

Balgores Romford are quite frankly the best estate agents I have had the pleasure of working with. My review will be extensive and detailed, but to summarise they are dedicated, hard working, diligent, organised, professional and responsive. We struggled with another agent in finding buyers from June 2022 to January 2023, and their buyer pool and due diligence was very poor. I was in contact with the Balgores Branch Manager, Charlie King, who assured me that he could find me a buyer in under a month. Once our property was listed in February 2023, we had a buyer lined up by mid-month. It was astonishing how amazing the team was, their dedicated buyer pool and how quickly we managed to find someone. Marc De La Cruz helped show buyers around our home, and his knowledge and research into the local area was fantastic. Marketing materials were prepared within a few days and our property was listed on nearly every major known website, and we had potential buyers through our door in droves. Once we progressed with the sale, Balgores has an appointed Sales Progressor, Ms Louise Gibson, who is extremely well connected within Havering, very knowledgable about conveyancing and processes, and quite frankly an absolute powerhouse one woman army, with the ability to stay up to date on all her cases, quick to respond to all her messages and emails, and detailed and thorough in her approach. She stays on top of both buyer/seller’s Solicitors, agents, local authorities in a manner I’ve not ever experienced. Louise is strong willed and unyielding in her almost zealot-like drive to obtaining results, in a professional and polite manner, and I cannot sing her praises enough. Charlie King is down to earth, does not present false luring tactics to ensnare potential customers and is a honest hardworking and reliable branch manager who, along with his wider team, provide a stellar service. The sale of our home could not have proceeded as well as it did without Balgores Romford, and we are eternally grateful to Charlie, Marc, Louise and the wider team.

Muhammad · 23 March 2024 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

The advice, support and professionalism from Charlie and his whole team was excellent throughout. Very quick communication and whole sale went through in around 8-10 weeks. Thanks ever so much for all you've done, Lee

Lee · 23 March 2024 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Very friendly and professional staff, particularly Nikola who has been extremely pleasant to deal with. When enquiring about properties, she always responded promptly and went above and beyond to help me assess my options and answer any questions I had. I would thoroughly recommend their services.

Lucy · 23 March 2024 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Mark has been amazing throughout my process of finding somewhere. Replies in good time and made everything quick and easy. He has been more than helpful, I’m very pleased.

XxKxx · 23 March 2024 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Had an amazing experience with Balgores as first time buyers! Our mortgage adviser Glenn was the best, a pleasure to deal with! Highly recommend his services! Shoutout to Claire also, she’s lovely and helpful! The last but not least, Billy who was also helpful and friendly! Thank you guys 😊 …

Oana · 23 March 2024 · Balgores Romford (5-6 Station Chambers Victoria Road)

5/5

Google

Thanks to the team at Balgores Romford. Especially to Mark Claxton for handling our business with the utmost of care. Even with the reduced time frame you still managed to execute the entire move in under a fortnight. Top Job

Simon · 23 March 2024 · Balgores Romford (5-6 Station Chambers Victoria Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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