5/5
GoogleThanks Koy Tate for helping me find a new place. It is conveniently located and he helped me with a convenient move
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,277 reviews · 528 on Google (4.8)52 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google5/5
GoogleBalgores was great in helping me find my next home. Excellent customer service from Koy 👍🏼 …
5/5
GoogleKoy at Balgores lettings was amazing. Very informative and helpful when showing me around different houses to rent.
5/5
GoogleGreat experience with Balgores, couldn’t recommend them enough! Danielle and team were exceptional throughout.
3/5
GoogleWas pleased our house got sold, since then they helped with our remortgage but then didn't contact us to swap to a lower rate. Now we're stuck for 2 years with a bad rate because it was too late!
5/5
GoogleAmazing agents , you will never get problem to ask anything from them, very friendly staff down to earth specially Mark and Koyes are very professional and helpful and have lots of knowledge of to how help the application process. I would say best in Essex ☺️. Keep it up guys 👏👏. …
5/5
GoogleI had the help of Koy Tate while looking for a property, he was very helpful and professional while showing me a property & making sure it was perfect for me & my child, very friendly👌🏼 5*. …
5/5
GoogleKoy from Balgores in hornchurch has been so helpful and honest and I’ve built such a good relationships. Brilliant at his job and trust him 100% to help me in my house search
5/5
GoogleWould definitely recommend the Mortgage Advice Bureau team. Lewis and Hayley were great throughout the process and very thorough.
4/5
GoogleGreat experience with my sales agents regarding the purchase of my new property! They were liaising with my previous block management company as well as my buyer and seller’s solicitors on behalf of my conveyancers at times and that helped speed up the process significantly.
5/5
GoogleI viewed a property with estate agent Koy lovely pleasant experience. Koy was very helpful friendly and professional will definitely use balgores to keep looking for my future property.
5/5
GoogleDanielle was excellent help! She provided me with all the information I needed and always picked my calls up and responded to any questions I had. Lovely staff :)
5/5
GoogleGreat experience with Balgores! They made the impossible possible and have managed to complete all within just a couple of months! A special mention to Lewis, Billy, Donna, Oliver, and Deepuk! From day one they have all done everything they can to make this as smooth as it can possibly be! THANK YOU!! James & Nisha
5/5
GoogleWe had a great experience with balgores! Koy was absolutely brilliant at showing us around a property. He went into a lot of detail and answered to every question I asked in a lot of detail! He was kind, polite and very professional and on time. Couldn't be happier. Very good service from koy at balgores.
5/5
GoogleWhat can I say! A first class service form the lovely Danielle at Bangor’s Hornchurch recently. Her friendly approach was second to none, along with her “nothing is too much trouble” attitude. I would 100% go back to Bangor’s and use Danielle should I need any future letting advice or information again.
5/5
GoogleThis is my first experience with Belgores, and I can honestly say I will recommend Danielle and the team to everyone I know. Danielle was very helpful, her customer service is amazing and she is friendly but still a total professional. I wouldn't go anywhere else.
5/5
GoogleI highly recommend Balgores Lettings Agency-Hornchurch. I was completely impressed with Ms Nikola Tokarska and Mr Mark Claxton professionalism and customer service . Their dedication in helping me find the right tenant was truly unmatched. They were always available to answer questions and provided guidance throughout the process.
5/5
GoogleService has been very good. Reece had been very helpful and kept me updated all the way through the process of finding a tenant to them moving in, and resolving some small teething issues that they had faced. Happy with the service so far.
5/5
GoogleWe want to say a big thank you to Nikola who helped us with our move into a new rental property in March. We faced some issues when we moved into the property, Nikola was a great help getting everything sorted for us and getting us the help we needed. She made the whole process as easy as possible from viewing to moving in. Thank you so much! Fatima and Mohamed
5/5
GoogleAbbie and Donna demonstrated professionalism from start to finish. They are the best.
5/5
GoogleChris and the letting team are a credit to the company. Very efficient and get things done as they say.
5/5
GoogleProfessionalism, communication, and attention to detail have made the letting and management of my property a smooth and successful experience. Thaks Balgores
5/5
GoogleVery pleased with the service provided by Reece, answered all the necessary questions that we had in regards to the property, the viewing was very informative & very professional, thanks again I would highly recommend the services from Balgores.
5/5
GoogleExcellent service. Such a big help with remortgaging my flat. They really know their stuff and genuinely care about doing the best job. Thanks.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
