Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Showing 4,113 reviews on Google only. Show every review
5/5
GooglePleasant and very helpful. No issues!
Hi Matt, Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with the Basildon estate agent team. It’s great to know you found our team helpful and easy to deal with throughout your journey. We truly appreciate your support. Kind Regards, Balgores Basildon
5/5
GoogleChristian Wilkinson was recommended to me by a friend for my new mortgage. Christian and Ana were absolutely amazing! They handled everything so quickly and professionally. I’m incredibly impressed with their service and highly recommend them. Thank you so much, both of you
Hi Pairam, Thank you for your wonderful feedback. We’re delighted to hear that Christian Wilkinson and Ana provided such efficient and professional support with your mortgage. It’s great to know their expert guidance made the process straightforward and gave you confidence every step of the way. We truly appreciate your recommendation and your kind words about the Basildon estate agent team. Kind Regards, Balgores Basildon
5/5
GoogleRichard and his team were fantastic from start to finish. Selling a property can be stressful, but they made the whole process as smooth and straightforward as possible. We wouldn't hesitate to recommend Richard and everyone at Balgores to anyone looking to buy or sell a property.
Hi Paul, Thank you for your wonderful feedback. We’re delighted to hear that Richard and … More
5/5
GoogleWe dealt with Andrew who was absolutely brilliant. Friendly, professional and very great at communicating with us. Although in the end we purchased a different property, our experience with Balgores was completely positive, never felt …
Hi Mark, Thank you for your kind feedback. We’re delighted to hear that Andrew provided … More
5/5
GoogleThe letting Agent Luke was awesome and professional. On the viewing at Flat 5 Rivermill House, 55 Darnley Street, Gravesend, Kent, DA11 0PB he took me through the rooms, amenities, white goods and fittings which were in excellent condition …
Hi Uu, Thank you for your kind feedback. We’re delighted to hear that Luke provided a … More
1/5
GoogleI instructed this estate agent for a tenant-find service and the service fell well below expected standards throughout the entire process. I would not recommend Balgores Gravesend at all. …
5/5
GoogleExcellent handling of house sale. Brilliant service from staff, specifc call out to Samantha and Richard. Highly recommended.
Hi Abi, Thank you for your wonderful feedback. We’re delighted to hear that Samantha, … More
5/5
GoogleLuke has been extremely helpful guiding us through the rental process.
Hi Kim, Thank you for your kind feedback. We’re delighted to hear that Luke provided helpful support and expert property guidance throughout your rental journey. It’s great to know he helped make the process clear and straightforward. We truly appreciate your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend
5/5
GoogleExcellent service. Highly recommend.
Hi Sowmya, Thank you for your kind feedback. We’re delighted to hear you had such a … More
5/5
GoogleDonna Hickey is so lovely and helpful! Really couldn't have done it without her, thank you!
Hi Riversidezoe, Thank you for your lovely feedback. We’re delighted to hear that Donna Hickey made such a positive difference to your experience. It’s wonderful to know her support and expert property guidance helped you throughout your journey. We’ll be sure to pass your kind words on to Donna and the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch
5/5
GoogleChen was really helpful person, I’m happy with his service
Hi George, Thank you for your kind feedback. We’re delighted to hear that Chen provided helpful support and made your experience a positive one. We’ll be sure to share your lovely comments with him and the Hornchurch estate agent team. We truly appreciate your support. Kind Regards, Balgores Hornchurch
5/5
GoogleWe had a great viewing with Luke Swindells. He was very welcoming, friendly, and professional. He explained everything clearly, answered all our questions, and made the whole process easy. Overall, we had a very positive experience.
Hi Sijin, Thank you for your kind feedback. We’re delighted to hear that Luke provided such a welcoming and professional experience during your property viewing. It’s great to know his clear communication and expert property guidance helped you feel informed and made the process straightforward. We truly appreciate your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend
5/5
GoogleI had an excellent experience renting a property through Balgores Chelmsford, thanks to the outstanding service provided by Ben Vainola. From start to finish, Ben was incredibly professional, friendly, and always ready to assist, even outside office hours. His prompt responses, attention to detail, and customer-focused approach made the entire process smooth and stress-free. He went above and beyond to ensure everything was handled efficiently, demonstrating great communication and problem-solving skills. If you're looking for a reliable, supportive, and professional lettings consultant, I highly recommend Ben and the team at Balgores Chelmsford. Thank you for your exceptional service!
Good morning, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Chelmsford branch. We will be sure to let Ben and the team know your feedback. We really appreciate you recommending us. Best wishes, Balgores Property Group
5/5
GoogleI highly recommend Ana Tormey, the assistant to broker Christian Wilkinson, who was with me throughout the process..most of the time she contacted me and kept me informed of everything…The broker in the buying process is exactly like the foundation of a house..if it is not good enough and strong enough it will not last! that is why it is very important to have a good broker from the start. I highly recommend Christian Wilkinson and his team..the best!🥇
Hi Diana, Thank you for your wonderful feedback. We’re delighted to hear that Ana Tormey and Christian Wilkinson’s team provided such attentive support and kept you well informed throughout your buying journey. It’s great to know their communication and expert guidance gave you confidence at every stage of the process. We truly appreciate your recommendation and your kind words. Kind Regards, Balgores Hornchurch
5/5
GoogleAmazing experience from start to finish. The team made the whole house-buying process so easy and stress-free. They were always professional, responsive, and happy to answer any questions we had along the way. Communication was excellent throughout, and they kept us informed at every stage. We are very grateful for their support and would highly recommend them to anyone looking to buy a property. Thank you for helping us find our new home!
Hi Jesus, Thank you for your wonderful feedback. We’re delighted to hear that the Hornchurch estate agent team made your home-buying journey smooth and stress-free from start to finish. It’s great to know that clear communication, responsive support, and expert property guidance helped you feel informed and confident throughout the moving process. We truly appreciate your recommendation and are pleased we could help you find your new home. Kind Regards, Balgores Hornchurch
5/5
GoogleI have bought several properties from Balgores and being in the property industry myself I can appreciate a good agent. Special thanks to Arif for selling me my new home and for keeping a clear line of communication throughout the process. He never declined my call and went above and beyond to ensure all of our additional queries were passed on to the seller. Wouldn't hesitate to recommend Arif and the Team to anyone that is looking to sell. Rajiv Kataria
Hi R, Thank you for your thoughtful feedback. We’re delighted to hear that Arif provided such excellent support throughout your purchase and maintained clear communication at every stage. It’s great to know he was always available to assist with your queries and helped ensure the process moved forward smoothly. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch
5/5
GoogleThe team at Balgores, especially Arif, looked after me from day one and made both the selling and buying process easy, efficient, and stress-free. Everyone was friendly, professional, and always willing to help with any questions or concerns. Their support throughout the entire process was excellent, and I would highly recommend them to friends and family. Thank you for making the experience so smooth and straightforward.
Hi Kam, Thank you for your kind feedback. We’re delighted to hear that Arif and the Hornchurch estate agent team supported you from day one and helped make both the selling and buying process easy, efficient, and stress-free. It’s great to know their friendly approach, clear communication, and ongoing property sale support made the whole experience smooth and straightforward for you. We really appreciate your recommendation. Kind Regards, Balgores Hornchurch
5/5
GoogleDaniella and Luke aided a quick and efficient letting of our property, securing a well vetted tenant and making the process stress free. We have used Balgores Gravesend previously and their friendly and customer focused approach to letting property made them our preferred choice.
Hi Antloanne, Thank you for your wonderful feedback. We’re delighted to hear that Daniella and Luke provided such efficient support with letting your property and helped make the process straightforward from start to finish. It’s great to know their communication, professionalism, and expert property guidance gave you the confidence to choose the Gravesend estate agent team again. We truly appreciate your continued trust and your recommendation. Kind Regards, Balgores Gravesend
5/5
GoogleWe’ve just exchanged on the sale of our house, and can’t thank the team at Balgores Upminster enough. From start to finish, Chris was professional, knowledgeable and always available to answer our questions. We always felt informed and …
Hi Lynsey, Thank you for taking the time to share such wonderful feedback. We’re delighted … More
5/5
GoogleExcellent service from Luke! He was efficient, reassuring, and communicated brilliantly throughout the entire mortgage process. He took the time to explain everything, answered all my questions, and really put my anxious mind at ease. The …
Hi Dominika, Thank you for your wonderful feedback. We’re delighted to hear that Luke … More
5/5
GoogleChris listed and sold our old home and helped us find our perfect new one. The chain became a bit tricky when our original buyer pulled out, but Chris acted quickly and found us another buyer who was just as good, if not better. …
Hi Jordan, Thank you for your wonderful feedback. We’re delighted to hear that Chris … More
5/5
GoogleI recently let a property through Balgores Lettings Upminster. The process was handled by Mark Claxton and went through quickly and smoothly …
Hi John, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleI highly recommend Ana Tormey, the assistant to broker Christian Wilkinson, who was with me throughout the process..most of the time she contacted me and kept me informed of everything…The broker in the buying process is exactly like the foundation of a house..if it is not good enough and strong enough it will not last! that is why it is very important to have a good broker from the start. I highly recommend Christian Wilkinson and his team..the best!🥇
Hi Diana, Thank you for your wonderful feedback. We’re delighted to hear that Ana Tormey and Christian Wilkinson’s team provided such attentive support and kept you well informed throughout your buying journey. It’s great to know their communication and expert guidance gave you confidence at every stage of the process. We truly appreciate your recommendation and your kind words. Kind Regards, Balgores Hornchurch
5/5
GoogleAmazing experience from start to finish. The team made the whole house-buying process so easy and stress-free. They were always professional, responsive, and happy to answer any questions we had along the way. Communication was excellent throughout, and they kept us informed at every stage. We are very grateful for their support and would highly recommend them to anyone looking to buy a property. Thank you for helping us find our new home!
Hi Jesus, Thank you for your wonderful feedback. We’re delighted to hear that the Hornchurch estate agent team made your home-buying journey smooth and stress-free from start to finish. It’s great to know that clear communication, responsive support, and expert property guidance helped you feel informed and confident throughout the moving process. We truly appreciate your recommendation and are pleased we could help you find your new home. Kind Regards, Balgores Hornchurch
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
