Trusted Agent profile · Essex
Verified
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,115 reviews on Google only. Show every review
5/5
GoogleNikola from the lettings team was phenomenal throughout the whole process, got me through it very quickly and was always reachable whenever I needed anything along with great customer experience and just lovely overall, thank you for helping me find a place!
5/5
GoogleWe are having a very good experience during the processing of our next lettting. Jody is always very responsive and excellent regarding any of our queries and confusions. We would highly recommend Balgores to everyone.
5/5
GoogleJody was very helpful, responsive, kind and professional. She made the process very smooth and straightforward for us from start to end. Overall great experience! Thank you Jody!
5/5
GoogleNikola was brilliant, very supportive from the beginning to the end Keep us informed every step of the way. Very kind, easy to talk to, if you are unsure or in a situation regarding the process, she will listen and advice accordingly. Thank you Nikola.
5/5
GoogleI received a professional service from Jody Manno who involved us in the process. Jody communicated with me and was accessible throughout the entire referencing process, during the property viewing Jody showed various properties available and informed us of what was to come to the market so we have more options. Great service from Jody
5/5
GoogleWe have had an outstanding service from Reece throughout the process from start to finish. He has gone above and beyond, has been incredibly professional, understanding and supportive. Would definitely recommend.
5/5
GoogleNikola has been very helpful during this process. She has been very proactive and she assisted us with all the paperwork and referencing. She is friendly and approachable and we felt very comfortable speaking to her. Thank you Nikola!
5/5
GoogleOur tenants left without any notice and Balgores were quick and efficient with finding a new set of tenants as soon as possible. Dealt with Koy for a lot of the process and he was brilliant, keeping me updated through the whole process.
5/5
GoogleRating only, no written review.
5/5
GoogleLovely professional team , especially Mark , who was really helpful
5/5
GoogleCouldn’t recommend balgores enough especially Mark Claxton that I have dealt with a lot,, very helpful polite defo recommend
5/5
GoogleNikola was very helpful and professional and got everything sorted really quickly for us. Highly recommended
5/5
GoogleNikola has been amazing in helping us finding our new home. Helpful and friendly, I really recommend work with her.
4/5
GoogleI have had some issues with Balgores, but what I can say is that they appear to be responsive to my concerns so I have updated my review to be more palatable!
Good afternoon Martin, We're sorry to hear that your experience with us has not been positive. We take … More
5/5
GoogleBaglores has handled my property search amazingly so far. Nikola has been especially friendly and helpful to me as a first time renter!
5/5
GoogleBengals managed three properties for my family in Romford. They are great at finding good tenants not so good in the maintenance
5/5
GoogleNikola was great to work with, very professional and nice. She has promptly responded and addressed any questions and queries. Helped with advices throughout the process.
5/5
GoogleBalgores are professional and have managed our properties better than other agencies in the past. Mark Claxton is always very efficient, mannerful and in the knowhow.
5/5
GoogleI have been with Balgores Hornchurch for a number of years and i cannot recommend their service enough! A special thanks to Nikola who has always been there and goes above and beyond for all of my property requirements! I highly recommend.
5/5
GoogleI have dealt with Balgores and Mark Claxton for a number of years now. Mark has always been brilliant and consistent over this time, very professional and knowledgeable, always a credit to the organisation and importantly, very helpful to me. Can't speak highly enough of him, well done Mark!
5/5
GoogleMark has been sincere, easily approachable, dedicated. Customer service excellent. Fully satisfied with the services provided by the team including Nikola and Emily arranged through Mark. Found a TENANT within 2 days. Our journey through out has been smooth and trustworthy. Will strongly recommend Balgores.
5/5
GoogleKoy was absolutely amazing, thank you so much for the service provided!
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
