Trusted Agent profile · Essex
Verified
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,115 reviews on Google only. Show every review
5/5
GoogleAllison was brilliant in helping my case. She is very professional and helpful. The rates are reasonable as well. Highly recommended her for any landlord disputes.
Thank you for this great review. It was a pleasure helping you to resolve your case.
1/5
GoogleWe had reached out for help in getting our property back and the first call was brilliant but after that they just don't bother and after expressing the trauma we have had with the agent smart move in reading and how they never got back this is the last thing you need After seeing other comment of Facebook and reviews of recent it seems we are not the only ones
5/5
GoogleI can't recommend Neil & Ewa highly enough. They are a great team. Both really enjoy what they do & are very good at every aspect of the job. I had spoken to quite a few estate agents but as soon as I spoke to Neil I knew I had found the right one. He is caring & considerate but not in any way pushy. I felt completely supported all the way through. He was always easy to get hold of & happy to guide or give advice when asked for. Also Neil's secret weapon is he is a fantastic negotiator & still keeps integrity.
Why thank you Sarah! It was a pleasure working with you both. So glad we made it a good experience for you! Enjoy your new home! Kind regards, Neil & Ewa
5/5
GoogleGreat communication throughout the whole process. Very friendly and professional, would highly recommend.
5/5
GoogleMany Thank to Danielle at Hornchurch Lettings for making our move so easy We absolutely love our New Home
1/5
GoogleRecently conned and rail roaded my elderly nan and uncle into signing a contract to sell with them despite only wanting a valuation on the property. They preyed on their vulnerability being old and first time sellers making them sign a 3% fee (£12,000) and pay £400 for “marketing costs” ABSOLUTELY DISGUSTING. SHAME ON YOU.
5/5
GoogleBalgores found us new tenants for our property within days. Reece introduced us to a new family and guided us through all paperwork Swift service, polite messaged us at every stage Great Work. Thanks.
5/5
GoogleExcellent service from Reece, he kept us up to date and informed every step of the way. Very smooth process from viewing to signing the lease! Thank you so much!
5/5
GoogleChris West from Balgores Upminster branch was extremely helpful and did a great job helping keeping the deal alive when it was close to falling through. I would highly recommend Chris, works extremely hard.
4/5
GoogleMark was extremely professional and helpful, despite a few hiccups on moving day (not on his part) and Mark having his own personal emergency that day he has kept us fully informed throughout and had great communication making the move as "stress free" as possible.
5/5
GoogleMark,..from Hornchurch branch was hands down a star everything I needed he provided without hesitation
5/5
GoogleRicky Nelson and the Balgores Upminster sales progressing team handled our sale efficiently and professionally, keeping both us and our buyer updated on a regular basis. Highly recommended.
5/5
GoogleRicky and his team remained very professional all through the difficult task of selling our late mothers house which was not in the best of condition. Nothing was too much for them and they kept us updated at every point of the sale. Thank you Balgores, Upminster team.
5/5
GoogleGreat service by Reece , polite and helpful .Helped us with the rent .
5/5
GoogleReally can’t praise Balgores enough. From start to finish was smooth sailing. Couldn’t of asked anything more from Chloe and Donna 👏👏👏 …
5/5
GoogleVery professional approach. Great service and communication throughout the whole sale process. Our thanks to the team at Balgores Upminster. Would definitely recommend.
5/5
GoogleExcellent service from the team. Thank you for helping us find our dream house.
5/5
GoogleAs a house buyer the Balgores team were friendly, flexible, helpful and great communication.
5/5
GoogleNikola from the Hornchurch letting team was super helpful all through out the process . Kept me updated at all times and the process was done in a timely fashion . She was very pleasant in her dealings with me. All in all a brilliant service . Thanks Nikola
4/5
GoogleI have just taken a tenancy from Balgores at the Upminster office. I would really like to thank Jody. She was always approachable and did her utmost best to resolve some difficult issues. Good at keeping the customer informed. Well done Jody!
5/5
GoogleGreat customer service from Balgores very friendly and helpful staff would definitely use again
5/5
GoogleVery helpful from the search to the move! We're happy we went through Mark Claxton Marla at Balgores Upminster to find our new home.
5/5
GoogleGreat service with professional, friendly staff. Chloe was amazing throughout the whole moving process. Always at the other end of the phone for any questions/queries we had. Would definitely recommend!
5/5
GoogleGreat agents to work with and helped us get our property very quickly and efficiently. Thanks to Ben and Koy for all their help!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
