Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,993 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

5/5

Google

I had quite a pleasant experience to rent a house through Balgores. Our contact person was Nikola who dealt with the process in a very professional and respectful manner. I would absolutely recommend her.

Max · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I have been extremely impressed with Reece’s ability to work professionally and effectively at Balgores. I have felt heard and supported throughout my journey of renting out my property!

Feefee · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Koy was very helpful and he closed renting the house very quickly and helped me all the way till i settle.. he is really awesome !!! I have no word how to thank him for the help did . Thank you so much Koy keep rocking!!!

Sudeep · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

We recently use Balgores to move in a property.The process was very smooth and easy and the staff was very lovely specially Nikola that help us with the entire process. Thank you .

Bianca · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Reece has been excellent throughout our journey looking for a place- he was able to locate an ideal location factoring in all of our requirements. He has also been able to provide quick responses to our queries.

Imran · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Koy and Emily provided exceptional service. Their professionalism, communication, and dedication made my renting experience seamless and enjoyable. Highly recommended!

Osifo · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

I had the best customer services from Reece Woodhall, Hornchurch Balgores, he helped us to find and rent our new house, he was so kind and helpful answering to all of our questions and supported during the renting process. Thank you so much!

Laura · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Very good customer service. Thank you Reece Woodhall for your help and support during all the steps we followed to rent our new house. Highly recommend Balgores, especially Reece!

Daniela · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Balgores team are amazing. We had a fantastic experience with the team especially Koy and Emily. We found them very professional and dedicated to helping us. They were always available to answer any questions we had throughout the process. Would highly recommend Balgores and especially koy & Emily👍.Thank you. …

Sabari · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Our experience with Balgores has been smooth sailing thanks to Reece Woodhall. He managed to find us a property that ticked all our boxes and has been super efficient and reliable throughout the entire process. Thanks, Reece!

Eva · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Excellent Service from Nikola at Balgores, she went the extra mile and keep me informed throughout the process. Such an amazing member of the Balgores Romford team and I will definitely be using them again. Thanks Nikola stay amazing 🤩 …

Kehinde · 10 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Patrick guided us through the purchase of our first home. He was extremely helpful and generous with his time. He was always quick to respond to emails and queries. We are extremely happy with how the process worked out.

Dylan · 10 June 2024 · Balgores Hornchurch (1 North Street)

5/5

Google

Frank was extremely helpful. It made a stressful time much easier with his help.

Bethany · 9 June 2024 · Balgores Gravesend

5/5

Google

Balgores is a very friendly professional estate agents and Andrew Perry, who was our main contact, is a very able and efficient gentleman

Guy · 9 June 2024 · Balgores Gravesend

1/5

Google

Constantly spam my business with unwanted emails. Never visited the site or requested them, yet there is no option to unsubscribe. Poor business practise so can only imagine the service they provide is equally poor.

Andrew · 4 June 2024 · Balgores Chelmsford

5/5

Google

Rather than providing me with excellent service. Reece's expertise and industry knowledge were exceptional. He communicated effectively, keeping me informed at all stages. Reece quickly addressed any issues that emerged. I wholeheartedly recommend Balgores Estate Agents for their exceptional service.

Jinto · 3 June 2024 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Highly recommended agency, thank you Carlos for your support and prompt assistance when needed. Also, our landlord was very helpful, thank you for everything that was done for us!

Doina · 29 May 2024 · Balgores Gravesend

5/5

Google

Your service it’s awesome

Ahmed · 29 May 2024 · Balgores Gravesend

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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