5/5
GoogleMs Grace was excellent during the entire tenancy process with prompt response to my queries. Had a very good experience with regards to the all the initial process of tenancy.
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,277 reviews · 528 on Google (4.8)52 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google5/5
GoogleBalgores Basildon Estate Agents have been fantastic and especially Michael Charles in finding me a perfect house to rent, right from the beginning. he has been very professional , always available and willing to help with any query when I have contact him. highly recommend!
5/5
GoogleI recently had the pleasure of working with Nikola as my estate agent, and I couldn't be happier with the experience. From the very start, Nikola was incredibly helpful, attentive, and professional. She guided me through every step of the process, making what could have been a stressful experience smooth and seamless. Nikola's expertise and dedication were evident throughout, and I felt supported and informed at every turn.
5/5
GoogleSold a property through Giovanni who had originally helped in finding a previous tenant. Did a thoroughly great job both with helping tenanting the property, and then selling it. Thanks Giovanni.
Agent replied · 15 June 2026
Thanks Sam for those kind words. Best wishes for the future
5/5
GoogleSold my place after 2 weeks on the market ... Previous estate agent had it for 3 months . Proper company with great staff can't thank them enough .
5/5
GoogleBoth the estate agents and letting agents have been so helpful with the process of letting out my property. I've had full trust in the process and confidence in everything they've done
5/5
GoogleI would like to thank Balgores for helping me rent my property out to tenants, especially to Michael Charles and Paul Loding who supported me and helped me from start to finish of the process, thank you again for all your help.
5/5
GoogleWe got the flat from balgores after the viewing , special thanks to Michael Charles made easy on early hours to start the renting process. Highly recommended guys.
5/5
GoogleThanks to Michael Charles at Balgores for being really helpful in our recent search for a house to rent, we had an issue arise that could have caused major problems but Michael sorted it in seconds, it’s refreshing to feel that an estate agent is equally supportive of prospective tenants as they are of landlords.
5/5
GoogleGreat service from Micheal Charles and the Balgores made my journey easy. Thank you for all your help these past few weeks.Your hard work helped us find our dream home, and we couldn't be more grateful or excited about this milestone.
5/5
GoogleWould like to thank Michael Charles at Balgores on finding the perfect home for my family and I. After many specific requirements and viewings Michael has been nothing but a delight, especially on a tight deadline. Always readily at hand and prompt. A true credit to the company, cannot recommend you more. Thank you again! 🌟 …
5/5
GoogleRating only, no written review.
5/5
GoogleThe process of renting a house was smooth and simple. A huge thank you to Grace for providing answers to all our questions! The service we have received was very professional and friendly. I highly recommend this agency!
5/5
GoogleCurrently renting from balgores. Really easy process, Michael was great when showing us around. After struggling and feeling deflated to find rentals due to the market, Michael did really help us out. We were in within 2 weeks which was really good. Definitely recommend them.
5/5
GoogleJust wanted to give michael grace and emiliy a massive thanks on making it as easy as possible moving to another place. Great people, great service. Would highly recommend. Massive thanks!
5/5
GoogleWhat a fabulous group of people, they've held my hand and guided me through a very traumatic and lengthy house move. I can't recommend them highly enough, if you're selling a property or even looking to rent I highly recommend the Balgores Basildon team.
5/5
GoogleSo much help and assistance from Emily Lane, Helped me out so much with any questions or inquiries I had regarding my first ever move. She replied quickly every time I needed and went above and beyond to even look up aspects that she had no obligation to do. Amazing service from her
5/5
GoogleChris and Harry were a pleasure to deal with throughout the process, they got the deal through in such a short time with no problems. I can thank or recommend them enough. They’re both a real asset to Bacon.
5/5
GoogleNo negative experiences to-date.
5/5
GoogleLooking out for your interest as well as the tenant.
5/5
GoogleThank you all , They are very good service Thank you again..
5/5
GoogleExcellent breakfast, pleasant staff, great service.
5/5
GoogleIt has been an absolute pleasure working with Daniella from Balgores. Professional, Communication was great, always finds the right tenants for me. Takes the stress away from signing on new tenants. Thanks Daniella, for everything the past few years.
5/5
GoogleAndrew and Frank at Balgores have been fantastic throughout the sale process, going above and beyond to ensure a smooth and easy transaction. They also sold the property within 4 days of it going on the market! Would highly recommend.
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
