5/5
GoogleThese guy's did an excellent job matching buyer (me) and seller allowing us to make an offer on a bungalow and close contracts in 6 weeks which allowed us to crack on with refurbishment. Well done and thank you for the service.
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,277 reviews · 528 on Google (4.8)52 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google5/5
GoogleFirst-rate service, friendly and professional from beginning to end. Mark Claxton and the Lettings team took the hassle out of renting property. I would highly recommend their services
5/5
GoogleBalgores Hornchurch are brilliant from start to finish giving first class professional service and always available to answer any questions. The staff are welcoming and helpful and guide you through the moving process. Geraldine Montague
5/5
GoogleI can’t recommend Balgores enough! The service from start to finish was exceptional. Sara at the Basildon branch goes above and beyond, and provides an excellent client experience. I would have no hesitation in suggesting this company to anyone that is looking to move house. I really must say they shine way above any other estate agents that I have come across. Great work guys, we are so happy.
5/5
GoogleWorked with a number of the JLL staff in securing a tenancy in Kensington and cannot fault the service or professionalism. By far the smoothest process I’ve been involved in and would thoroughly recommend JLL to others in the London rental market.
5/5
GoogleMegan was really superb in helping me find a flat in Westminster that suited me perfectly. Would absolutely recommend her as a professional agent. I was working with several agents from various agencies and Megan really stood out. Very …
5/5
GoogleFirst-rate service, friendly and professional from beginning to end. Mark Claxton and the Lettings team took the hassle out of renting property. I would highly recommend their services
5/5
GoogleBalgores Hornchurch are brilliant from start to finish giving first class professional service and always available to answer any questions. The staff are welcoming and helpful and guide you through the moving process. Geraldine Montague
5/5
GoogleVery helpfull anytime and professional aswell especially grace foreman keep up the good work.
5/5
GoogleWe dealt specifically with Michael Charles at Balgores Estate Agents who made the process of a rental very smooth, Michael is very helpful and I recommend him. Tony.
4/5
GoogleRating only, no written review.
5/5
GoogleGood professional service and very helpful.
5/5
GoogleThanks to Micheal and Grace they helped us find tenant's very quickly. Great service.
1/5
GoogleNot happy with the Basildon office.Used you guys for two properties over the last 7/8 years gave you loads of money. Just phoned you guys for an electrician's number as a favour as need an electrical test done and you wouldn't give me the number. Would think very carefully if I ever use you again.
5/5
GoogleMichael was extremely helpful and supportive throughout the process. He got me into my new home in the shortest possible time. I would definitely recommend!!! :)
5/5
GoogleThis is the first time using the Letting Agents. I chose Balgores Letting Agents because of the good reviews. Mike and Grace were polite, professional and reliable. They were efficient and competent in handling the process very quickly and smoothly. Thank you Grace and Mike and will definitely recommend to friends.
5/5
GoogleThe team, from the start, were very informative and helpful when it came to letting my house. In what is currently a difficult time for the market, credit to Michael who worked tirelessly to find the right tenants and was always honest and informative throughout the process.
5/5
GoogleVery professional team, renting process was very smooth. Very responsive team
5/5
GoogleWe rented a property and Michal our agent he was very helpful in all points of view, highly recommended 👍 …
5/5
GoogleMichael was very helpful. It was hard at the beginning but we succeeded finally that made me happy.
5/5
GoogleLogan and Sarah have been proactive and responded quickly to all my needs. The sale of the property was smooth
5/5
GoogleI have just moved in with my husband into the property and we are very pleased with everything. Even more pleased with the help and support we received from Michael. He was so great throughout the entire process, makin everything so easy for us. Highly recommend!
5/5
GoogleI recently rented a property with Balgores. Michael has been an incredible help from start to finish. It was the first time I have rented and he made sure all my questions were answered and made the process as smooth as possible. I would recommend Michael and Balgores to any new renters
5/5
GoogleWe are very pleased with the great service provided throughout the whole process....Michael was very helpful, friendly and easy to work with from beginning through to letting. I would highly recommend him......Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
