Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Showing 4,113 reviews on Google only. Show every review
5/5
GoogleVery helpful, they know their job, recommend.
Hi Kristina, Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with the Gravesend estate agent team. It’s wonderful to know our expertise and support made a great impression. We truly appreciate your recommendation and your support. Kind Regards, Balgores Gravesend
5/5
GoogleRating only, no written review.
Hi Layo, Thank you for taking the time to leave us a 5-star rating. We’re delighted to know you had a positive experience with the Gravesend estate agent team and truly appreciate your support. If we can assist you with expert property guidance in the future, we’ll be more than happy to help. Kind Regards, Balgores Gravesend
5/5
Googlesuper experience working with Reece and the team at Balgores’s - would highly recommend for anyone in the Upminster area
Hi Alice, Thank you for your lovely feedback. We’re delighted to hear that Reece and the Hornchurch estate agent team provided such a positive experience. It’s wonderful to know their expert property guidance and professional approach made such a great impression. We truly appreciate your recommendation and your support. Kind Regards, Balgores Hornchurch
5/5
GoogleLuke has been great so far. He’s been friendly, professional, and very helpful throughout the process. Communication has been excellent, and he’s made everything straightforward. I really appreciate his support and would happily recommend him.
Hi Ramon, Thank you for your kind feedback. We’re delighted to hear that Luke has provided such friendly and professional support throughout your journey. It’s wonderful to know his clear communication and expert property guidance have helped make the process straightforward and easy to navigate. We truly appreciate your recommendation and your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend
5/5
GoogleConnor was fantastic throughout the sale process. He always put our best interest first and kept us up to date at every step. Donna, the sales progressor, was amazing. It was a complicated chain but she was tenacious and patient with us throughout. If you're selling in Hornchurch, I would 100% recommend them.
Hi Sean, Thank you for your wonderful feedback. We’re delighted to hear that Connor and Donna provided such dedicated property sale support throughout your move. It’s great to know their expert property guidance, clear communication, and commitment helped navigate a complex chain and keep your moving process progressing smoothly. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch
5/5
GoogleChris and the team provided a fantastic service from start to finish. They were professional, proactive and provided regular updates throughout the entire sale process. We’d happily recommend them to anyone looking to buy or sell a home. Thank you for all your hard work!
Hi Harry, Thank you for your wonderful feedback. We’re delighted to hear that Chris and … More
5/5
GoogleHad a viewing with AJ, very professional, well spoken and friendly! Outstanding service!
Hi Jessica, Thank you for your kind feedback. We’re delighted to hear that AJ provided such a professional and welcoming experience during your viewing. It’s great to know his friendly approach and expert property guidance made such a positive impression. We truly appreciate your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch
5/5
GoogleExcellent service. I will recommend over and over again. Thanks everyone
Hi Bukky, Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with the Hornchurch estate agent team. It’s wonderful to know our service made such a great impression, and we truly appreciate your recommendation. Thank you for your support. Kind Regards, Balgores Hornchurch
5/5
GoogleWhat a whirlwind! Paul Newell came to see me and after discussions, I put my house on the market with them. Great pictures were taken. Balgores arranged numerous viewings. The house was sold quickly. I bought and everything was signed, sealed and delivered in less than 10 weeks. Balgores were fab. They kept me updated, answered any questions. The whole team were brilliant and made the process easy. Thank you Paul, Marie and the team.
Hi Tracey, Thank you for your wonderful feedback. We’re delighted to hear that Paul, Marie, and the South Woodham Ferrers estate agent team provided excellent property sale support throughout your journey. It’s great to know their communication, expert property guidance, and proactive approach helped make the moving process straightforward and achieve such a quick completion. We truly appreciate your recommendation and wish you every happiness in your new home. Kind Regards, Balgores South Woodham Ferrers
5/5
GoogleA massive thank you to the Balgores team - South Woodham Ferrers. Especially to Paul and Marie. Totally kept in the loop from start to finish. I had the most amazing legal team also recommended by Balgores. Both are a credit to their profession. Wouldn’t hesitate to recommend and will be using again. First class and stand out from the rest !!!!
Hi Karin, Thank you for your wonderful feedback. We’re delighted to hear that Paul, Marie, and the South Woodham Ferrers estate agent team provided such excellent support throughout your property sale. It’s great to know their communication and expert property guidance kept you informed throughout the moving process, and that the recommended legal team also contributed to a positive experience. We truly appreciate your recommendation and look forward to helping you again in the future. Kind Regards, Balgores South Woodham Ferrers
5/5
GoogleHave been dealing with Paul regarding the potential sale of a property. Very helpful guy who really knows his stuff. Would recommend
Hi Diane, Thank you for your kind feedback. We’re delighted to hear that Paul provided knowledgeable and helpful advice while discussing the potential sale of your property. It’s great to know his expert property guidance made such a positive impression. We truly appreciate your recommendation and your kind words about the Basildon estate agent team. Kind Regards, Balgores Basildon
5/5
GoogleRating only, no written review.
Hi Stacey, Thank you for taking the time to leave us a 5-star rating. We’re delighted to know you had a positive experience with the Chelmsford estate agent team and truly appreciate your support. If we can assist you with expert property guidance in the future, we’ll be more than happy to help. Kind Regards, Balgores Chelmsford
5/5
GoogleCharlotte was amazing to deal with. She always replied promptly, was friendly, professional and incredibly helpful. She made the whole process much smoother, and I really appreciated all of her support. Highly recommended!
5/5
GoogleLuke has been very patient and very helpful. Thank you 😊 …
Hi Trina, Thank you for your kind feedback. We’re delighted to hear that Luke provided such helpful support and took the time to assist you throughout your experience. We’ll be sure to share your lovely comments with him and the Gravesend estate agent team. We truly appreciate your support. Kind Regards, Balgores Gravesend
5/5
GoogleBalgores we're really helpful and responsive from the initial offer stage to getting it over the line at exchange. Thanks to both Ellie and Sam for all hard work support in the last few months. Looking forward to moving in!
Hi Liz, Thank you for your wonderful feedback. We’re delighted to hear that Ellie and Sam provided such dedicated property sale support from your offer through to exchange. It’s great to know their communication and expert property guidance helped keep your moving process on track. We truly appreciate your kind words about the Chelmsford estate agent team and wish you every happiness in your new home. Kind Regards, Balgores Chelmsford
5/5
GoogleA very Professional Caring Company who go the extra mile for their clients. Daniella and Luke were the team who let our flat. Found us the ideal tenant and held our hand all the way through the process, Can't speak highly enough of the service we received , Highly recommend them. Lee & Erika.
Hi Lee & Erika, Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that Daniella and Luke provided such attentive support while letting your flat and helped you find the right tenant. It’s great to know their expert property guidance and communication made the process straightforward and gave you confidence throughout. We truly appreciate your recommendation and your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend
5/5
GoogleBalgores Property Group is undoubtedly the best Estate agent by far in Essex. Richard Burns provided a very professional service during the recent sale of my …
Hi Bolaji, Thank you for taking the time to leave such kind feedback. We’re delighted to … More
5/5
GoogleBuying a house can be one of the most stressful experiences of your life, but Samantha and Ellie at Balgores made the whole process so much easier and stress-free. …
Hi Cameron, Thank you for taking the time to share such fantastic feedback. We’re delighted … More
5/5
GoogleThe agents involved with the sale were extremely helpful and helped make the whole process run seamlessly. There was good communication throughout and a very professional service …
Hi Alison, Thank you for your lovely feedback. We’re delighted to hear that our Chelmsford … More
5/5
GoogleI had a great experience with Luke Swindells. He was friendly, professional, and very helpful throughout the property viewing. He answered all our questions, made the process smooth, and kept us well informed. I really appreciated his honest approach and excellent customer service. Highly recommend Luke to anyone looking for a property!
Hi Adebayo, Thank you for your wonderful feedback. We’re delighted to hear that Luke provided such friendly and professional support during your property viewing. It’s great to know his clear communication, honest approach, and expert property guidance helped make the experience straightforward and informative. We truly appreciate your recommendation and your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend
5/5
GoogleThank you for all you have done for us Ruby Ellam,after our last estate agents,it’s a pleasure to work with someone knowledgeable and helpful. Thank you
Hi John, Thank you for your kind feedback. We’re delighted to hear that Ruby provided the knowledgeable and supportive service you were looking for. It’s wonderful to know her expert property guidance made such a positive difference to your experience. We truly appreciate your kind words and your support for the Basildon estate agent team. Kind Regards,
5/5
GoogleBilly and team were excellent. They supported us through the loss of one buyer and kept the show on the road towards a successful completion through some pretty obvious hard work and creative thinking. Would recommend.
Hi Robert, Thank you for your kind feedback. We’re delighted to hear that Billy and the Hornchurch estate agent team provided such dedicated property sale support during a challenging situation. It’s great to know their expert property guidance, determination, and proactive approach helped keep your sale moving towards a successful completion. We truly appreciate your recommendation and your support. Kind Regards, Balgores Hornchurch
4/5
GoogleRuby was great at keeping us up to date during viewings and was always contactable with prompt replies - thank you!!
Hi Jodie, Thank you for your lovely feedback. We’re delighted to hear that Ruby provided such reliable support throughout your viewings and kept you well informed along the way. It’s great to know her communication and expert property guidance made your experience straightforward and enjoyable. We truly appreciate your kind words about the Basildon estate agent team. Kind Regards, Balgores Basildon
5/5
GoogleRating only, no written review.
Hi Mayan, Thank you for taking the time to leave us a 5-star rating. We’re delighted to … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
