5/5
GoogleThis is shout out with gratitude for Reece Woodhall. His professionalism made our experience very smooth from finding a property all the way to moving in date. Reece was always available for us to assist with all our queries. He is the …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)51 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google5/5
GoogleI cannot believe how outstanding these estate agents were. They exceeded every single expectation we ever had. Our initial viewing was with Ricky and he fit us in for viewing right away. He was so nice, was not pushy with us at all just let …
5/5
GoogleHad a bit of a rollercoaster experience with purchasing and was very fortunate to be paired with both Abbie & Donna. …
5/5
GoogleChris West and his team went above and beyond throughout the whole process , even finding us a new buyer within 4 days when our original buyer pulled out! Realistic expectations were set on likely sale price which enabled us to find our …
Agent replied · 25 October 2024
Hi Jim, Thank you for your glowing feedback following your recent experience with Chris West and his team. We'll be sure to pass this on to them. … More
5/5
GoogleChristopher & his team at Balgores in Upminster were very professional, I would highly recommend them, Chloe, Abbey, Donna & Ricky kept me informed at all times when selling my …
5/5
GoogleRecently purchased our new home through Chloe at Balgores Upminster and felt it right we leave positive feedback after our seamless experience. Buying a house is never stress free but Chloe & Donna of balgores kept us informed, provided …
5/5
GoogleBalgores in Upminster have helped us to sell our house recently. I must say that the entire team worked very hard on the sale resulting in an acceptable offer in around 2 weeks which is amazing. Special thanks to Ricky who led the sale from …
5/5
GoogleWe bought our house through Balgores Upminster. We made an offer in November and completed on March 1st. Amazing service from start to finish, very professional, great communication and they helped make the whole process much easier. Huge …
5/5
GoogleThis is the second time we've entrusted Balgores Upminster with the sale of our property, and they've once again proven why they're our go-to estate agents. From the initial listing to the final exchange and completion, their service is …
Agent replied · 25 October 2024
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Ricky, Donna and the whole team. It's … More
5/5
GoogleI am writing to express my sincere appreciation for the outstanding service provided by Reece who has been assisting us through your agency. He has consistently demonstrated professionalism, compassion, and dedication in his role, making a significant positive impact on our household.From the very beginning, Reece has shown exceptional attention to detail and a genuine commitment to ensuring our needs are met. His ability to anticipate and address any concerns promptly has been truly impressive. Thank-you so much for everything Highly recommended Reece!
5/5
GoogleHaving to deal with the untimely death of my wonderful mum and as executor for her estate I have to say the the support, understanding, empathy and kindness shown by Charlie and the team at Romford branch of Balgores estate agents was an enormous help to me at such a difficult time. I am slow too trust but at every point during the process from probate estimation through to completion of the sale of my family home to a wonderful family I felt listened to, understood and treated with kindness and compassion. I have recommended Balgores to a friend, who although got another branch team, felt they supported her and got the job done. This appears to me to mean that recruitment and training of the right kind of person for the roles within the organisation works. Many thanks to Charlie, Louise, Billy and all the other team members who helped me through a very emotionally difficult time.
5/5
GoogleI could not recommend more Christian, from Wilkinsons Mortgage Advice limited. He was extremely friendly and knowledgeable, making sure as first time buyers we weren’t pushing our self and giving us tips along the way on what to do, and …
5/5
GoogleThis is my 2nd time renting but my first time with Balgores. I must say the whole process compared to my previous tenancy has been overall a dream. The letting agent, Ben, was very accommodating, helpful and clear about processes. Assisted …
Agent replied · 22 October 2024
Hi CeeJae, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with Ben, we'll be sure to let … More
5/5
GoogleI recently had the pleasure of working with Ben Vainola when looking for a property to rent. I was able to secure a viewing at quite short notice on a Saturday. Ben took time to explain all the details and afterwards when we communicated …
5/5
GoogleDan has been absolutely fantastic with supporting me with buying my first home. He was proactive and provided me with alot of tips. He was available to pick up my calls or emails at any time. Hayley was also a lifesaver especially with …
5/5
GoogleThere are so many scammers and charlatans in the rental game these days. So when a company comes along that is professional, courteous, and trustworthy, it's like a breath of fresh air. …
5/5
GoogleIts our first week in our new rented property and we've had a couple of issues but Ben and Daniel at Balgores has made getting these issues sorted really easy. They have been looking friendly and efficient with getting people called out and …
5/5
GoogleI recently sold our home with Balgores and would thoroughly recommend them. Allannah and Richard worked tirelessly to market and sell the Property in a sensible, strategic way which achieved the result we needed. They also managed a …
5/5
GoogleBalgores have been managing a flat for me for a number of years now, and I have had no complaints at all. Thankfully I haven’t needed their assistance very often, but it is during tough times that a property manager really shows their …
5/5
GoogleThis is the 3rd time I’ve used Balgores to let one of my properties. As always Daniel at Balgores Chelmsford was fantastic, very professional, polite, always returned my calls. Most importantly in the last 3 years that property has never …
5/5
GoogleI would highly recommend Balgores Lettings agents (Ben and Daniel) as they found me a property the day that I called them. 1 week later later we picked our keys up and moved in. …
5/5
GoogleI highly recommend Balgores. Excellent service. Super proactive, always finding solutions. Excellent communication. The whole team is wonderful, special thanks to Koy, who has gone above and beyond.
5/5
GoogleMyself and my partner was shown around a rental property by Andre, he was very professional, kind and answered all our many questions. Additionally, we decided to go forward with the property, we expressed our keen interest to Andre and he …
5/5
GoogleCan not recommend Balgores highly enough. Fantastic communication and service throughout. Particular thanks to Frank who went above and beyond in helping us secure the …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
