Trusted Agent profile · Essex
Verified
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,115 reviews on Google only. Show every review
5/5
GoogleDan, has been an important part of maintaining my properties whilst I’ve been working overseas. He’s been thorough, prompt with his responses and always available when needed. Any issues, he understands my point of view and makes the right …
5/5
GoogleDaniel was absolutely pleasure to work with from the viewing and process of moving in. He was very knowledgeable and experienced in property rental process. He makes himself always available in answering all your questions and concerns, …
5/5
GoogleI had the very difficult job of trying to rent a property for my elderly Mother which i never realised would be so hard to do but after eventually finding a superb property in Upminster we were very lucky to be assisted by Nikola Tokarska …
5/5
GoogleReece Woodhall was able to let all six properties within our timescale. His service and experience gave us great confidence despite an emergency which he was able to defer the tenant without a hitch, …
5/5
GoogleI had some issues getting a property of my choice since the year started. I came across Balgores on Zoopla one month ago and contacted them directly. They have good communication skills , share with you all information without leaving any …
5/5
GoogleMark Claxton, from Hornchurch branch, is marvellous and helped us in letting our house. I found him quite pleasant and always approachable (even when he is on holiday) for any queries I had; guiding through each step which may sometime be …
5/5
GoogleWhat an unexpected 5* service! I say unexpected as I, unfortunately, had a not so positive experience with Balgores years ago (apart from Pete, the mortgage guru, he's always been legendary!). When the house I wanted to view this time was …
5/5
GoogleThis is my first experience with Belgores letting agents and I must say I've been really happy . From my first phone call to now going through all the agreements. I've asked many questions and they have all been answered straight away. …
5/5
GoogleI am new to UK and faced difficulties to rent a property here. I went to a few other agency firms and the agents there are just awful (showing me nothing in 3 weeks time, wasting my time…). …
5/5
GoogleI recently approached balgores to help me with the search of a rental property for my families forthcoming relocation to hornchurch. Danielle took us to a couple of properties. Throughout our viewings, Danielle was efficient, dependable, …
5/5
GoogleExcellent service from Mark Claxton. Always professional and honest. He helped find the right tenants for my property and kept me informed throughout the process. …
1/5
GooglePoor after sales experience. We didn’t receive any updates on our sale from March until July. Then suddenly we were told that our buyer was proposing an exchange date two weeks later. We ended up having to put our belongings in storage …
Good Morning Matt; Thank you for your comments, I am terribly saddened to see this feedback. Please can you email me your previous address so I can look into this matter for … More
5/5
GoogleThe good experience started with discussing terms and market value with the letting director Chris Ping who was effective in communication and reasonable on charges. Reece was doing a great job on finding us tenants and make sure all paper …
5/5
GoogleWe had a great experience with Balgores when seeking a rental property this year. Within 24hrs of our request we were able to view the property and have an offer accepted with referencing and credit checks then kicking off. The process …
5/5
GoogleWe have had an amazing experience with Balgores Hornchurch from the initial appointment right through to Donna progressing our sale to exchange. Billy, Connor and Oliver are like the A team arranging and taking potential buyers around our …
5/5
GoogleIt's a shame there aren't more stars to give. Balgores have been absolutely amazing. They have been patient, efficient, full of fantastic recommendations and you can tell that they value a personal relation to clients and keeping people up …
1/5
GoogleCON ARTISTS AND GLORIFIED BULLIES. These despicable people took advantage of a confused 75 year old widow and her disabled son by coasting her along to sign up to their contract with a ludicrous way way above average percent fee for the …
5/5
GoogleReece gave great service throughout the rental process keeping me informed throughout. Polite & easy to deal with, I just gave him the keys & he arranged viewings & also arranged for the rental to be cleaned! Have always dealt with Romford …
5/5
GoogleHey! just wanted to give a shoutout to Belgore Lettings for their amazing service! They were so quick and professional in helping me find the perfect apartment in Hornchurch. I have to give a special mention to Nikola Tokarska, one of their …
5/5
GoogleReece from Balgores Hornchurch has provided us with great support during the move into our new property, I couldn’t fault their approach, quick responses and pro activity in getting everything across the line and has continued to update us …
1/5
GoogleNot impressed with the 'help' I received from the girl who I spoke to. I've dealt with the dagenham office before and was very impressed and happy. This girl I found to be quite abrupt and not very approachable. …
5/5
GoogleI recently had the pleasure of working with Mia Saint-Smith at Balgores, and I’m thoroughly impressed with her service. From the initial inquiry to the final handover of the property, her professionalism and attention to detail was evident. …
Hi, Thank you for your glowing feedback following your recent experience with Mia. We'll be sure to pass this on to her. … More
5/5
GoogleI highly recommend Balgores Lettings Agency-Hornchurch. I was completely impressed with Ms Nikola Tokarska professionalism and excellent customer service . Her dedicationand support in helping me find the right tenant was truly unmatched …
5/5
GoogleBalgores Hornchurch has been outstanding. Deepak provided an excellent valuation of my property and explained the entire process, including all costs, before I signed anything. They produced high-quality pictures for the Rightmove listing …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
