1/5
GoogleNot impressed with the 'help' I received from the girl who I spoke to. I've dealt with the dagenham office before and was very impressed and happy. This girl I found to be quite abrupt and not very approachable. …
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)51 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,260 reviews · 510 on Google (4.6)31 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)20 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google1/5
GoogleCON ARTISTS AND GLORIFIED BULLIES. These despicable people took advantage of a confused 75 year old widow and her disabled son by coasting her along to sign up to their contract with a ludicrous way way above average percent fee for the …
5/5
GoogleReece gave great service throughout the rental process keeping me informed throughout. Polite & easy to deal with, I just gave him the keys & he arranged viewings & also arranged for the rental to be cleaned! Have always dealt with Romford …
5/5
GoogleHey! just wanted to give a shoutout to Belgore Lettings for their amazing service! They were so quick and professional in helping me find the perfect apartment in Hornchurch. I have to give a special mention to Nikola Tokarska, one of their …
5/5
GoogleI highly recommend Balgores Lettings Agency-Hornchurch. I was completely impressed with Ms Nikola Tokarska professionalism and excellent customer service . Her dedicationand support in helping me find the right tenant was truly unmatched …
5/5
GoogleReece from Balgores Hornchurch has provided us with great support during the move into our new property, I couldn’t fault their approach, quick responses and pro activity in getting everything across the line and has continued to update us …
5/5
GoogleBalgores Hornchurch has been outstanding. Deepak provided an excellent valuation of my property and explained the entire process, including all costs, before I signed anything. They produced high-quality pictures for the Rightmove listing …
5/5
GoogleI would like to give massive thanks for Connor and Billy for helping us complete our house purchase. All along I thought it will take 6 months to buy a house. These men made sure to complete it by 6 weeks. It made this pregnant woman settle …
5/5
GoogleIt's a shame there aren't more stars to give. Balgores have been absolutely amazing. They have been patient, efficient, full of fantastic recommendations and you can tell that they value a personal relation to clients and keeping people up …
5/5
GoogleBalgores, Hornchurch is by far the most outstanding Estate Agents that we have ever dealt with. All the staff that we have worked with have been incredibly helpful and understanding. In particular, I’d like to spot light the agent who …
5/5
GoogleI had a great experience with Balgores, particularly with Mia. The entire process was smooth, and communication was always clear and timely. We moved in quickly, Mia was very hands-on and proactive, addressing any little issues that arose …
5/5
GoogleI had the very difficult job of trying to rent a property for my elderly Mother which i never realised would be so hard to do but after eventually finding a superb property in Upminster we were very lucky to be assisted by Nikola Tokarska …
5/5
GoogleExcellent service from Mark Claxton. Always professional and honest. He helped find the right tenants for my property and kept me informed throughout the process. …
1/5
GooglePoor after sales experience. We didn’t receive any updates on our sale from March until July. Then suddenly we were told that our buyer was proposing an exchange date two weeks later. We ended up having to put our belongings in storage …
Agent replied · 21 March 2024
Good Morning Matt; Thank you for your comments, I am terribly saddened to see this feedback. Please can you email me your previous address so I can look into this matter for … More
5/5
GoogleWe have had an amazing experience with Balgores Hornchurch from the initial appointment right through to Donna progressing our sale to exchange. Billy, Connor and Oliver are like the A team arranging and taking potential buyers around our …
5/5
GoogleThe good experience started with discussing terms and market value with the letting director Chris Ping who was effective in communication and reasonable on charges. Reece was doing a great job on finding us tenants and make sure all paper …
5/5
GoogleI recently had the pleasure of working with Mia Saint-Smith at Balgores, and I’m thoroughly impressed with her service. From the initial inquiry to the final handover of the property, her professionalism and attention to detail was evident. …
Agent replied · 25 October 2024
Hi, Thank you for your glowing feedback following your recent experience with Mia. We'll be sure to pass this on to her. … More
5/5
GoogleUpdate: December 2023 We've had continuous good property management service from Balgores. I addition, we've just had excellent service on reletting our property. Especial thanks …
5/5
GoogleWe sold our late parents home through Balgores Chelmsford and i highly recommend them. We had a few valuation quotes but Allannah stood out as being more genuine and understanding of our situation. Allannah, Joe and Ellie all worked very …
5/5
GoogleBen from Balgores Chelmsford has been amazing so far! He has really gone above and beyond to help me and my partner find our first place we can call home. The communication has truly been excellent, he has made the whole experience one to …
5/5
GoogleI cannot recommend Balgores enough, especially Allanah. Her and the team have been absolutely fantastic with our house sale. They are constantly keeping us updated and are great with helpful tips on how to get the best out of our property. …
5/5
GoogleHaving settled into our new home, just wanted to leave a positive review and say a huge thanks to Daniel on the lettings team. …
5/5
GoogleI had a very wonderful and heartwarming experience with Balgores Chelmsford. The estate agent Ben Vainola was helpful right from the first moment of our call, despite entering the close hour of the work day, he attended to me immediately I …
5/5
GoogleHuge thank you to Daniel and the lettings team at Balgores Chelmsford - smooth process from start to finish, no query has been too much and the whole team are always very responsive and supportive. They really took the pressure off of …
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
