Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,993 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

756

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,116 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Lee · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your five star review. Best wishes, … More

5/5

Google

While looking for a property for a client in Hornchurch, Danielle at Balgores was extremely helpful and accommodating to all of my requested where possible. She was always polite and professional during multiple phone calls and across emails.

Catherine · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your glowing feedback following your recent experience with Danielle. We'll be sure to pass your review on to Danielle and the team. … More

5/5

Google

I very happy to worked with Balgores, they are very professional. Reece Wodhall helped me with everything! Thank you so much all Balgores Teams!

Cătălina · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More

5/5

Google

Shout out and a big thank you to Mark, Reece, Chen and the Balgores team for helping us find our lovely tenants. The Balgores team are so friendly, professional and have been absolutely amazing during this process. Cannot recommend them more. This is now the 2nd time we are using them for renting out our property!

Victoria · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good morning, Thanks for your kind review. We'll pass your thanks onto Mark, Reece, Chen and the rest of the team. … More

5/5

Google

Reece and Chen were great in helping me land my 1 bedroom flat which I will be renting. Their service was top notch and made me feel very comfortable and excited to be moving into the property.

Rowan · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your glowing feedback following your recent experience with Reece and Chen. We'll be sure to pass this on to them. … More

5/5

Google

Chen was very helpful and friendly, answered all of our questions clearly and promptly and kept us up to date with the move.

J · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good morning, Thanks for your kind review. We'll pass your thanks onto Chen and the rest of the team. … More

5/5

Google

Chen, Reece and Danielle were amazing to deal with throughout and very helpful in securing my property. Highly recommend Balgores

Nicu · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. We will be sure to let Reece, Danielle and the team know your feedback. … More

5/5

Google

We just got our house through Balgores Hornchurch. Mark is an absolute legend! He kept us updated and well informed whilst we went through the official process. Thank you so much for your efficiency and professionalism.

Shamz · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Dear Shamz, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our our Hornchurch branch. We … More

5/5

Google

Thank you Mark, and the whole team at Balgores who have helped us find an amazing tenant for our property. Mark has kept us updated during the whole process, and has been patient enough to answer all our questions. Highly recommended!

Candieslam · 24 March 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 May 2026

Good morning, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More

5/5

Google

Amazing team at Balgores Romford. So helpful and professional. Thoroughly recommend them

Karen · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and … More

5/5

Google

seamless. From having our property valued before Christmas to exchanging 2 months later. Great communication and easy to approach staff. No question seamed too much

Matthew · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More

5/5

Google

A very smooth experience from first point of contact. Fantastic helpful staff ensured regular updates with clear communication. They were always willing to help and go beyond to provide support for our extensive queries. Thank you so much for getting us our new home.

Shabana · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind … More

5/5

Google

Christopher has been amazing helping all through the letting process.. I would most definitely recommend him

Nadine · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, We're delighted to hear that Christopher, was so helpful, and that your letting process went so smoothly. … More

5/5

Google

Have to say they are brilliant especially Saoire,, she was superb in negotiations in getting our new home,,, highly recommend

Bestlondon69 · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 January 2025

Hi, Thank you for your feedback. We're thrilled to hear that you found the team, particularly Saoire, to be so helpful. … More

5/5

Google

Great service throughout the sale from all the team. Very professional, offered very good advice and always thought they had our best interests. Big thanks to Charlie for leading the sale and Louise for closing it.

James · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 January 2025

Hi James, We're pleased to hear about your positive experience with our team at Romford, in particular with Charlie and Louise. Thanks for choosing us to sell your … More

5/5

Google

Working with Chris Ping and his team is a breeze, nothing is too much trouble for them. It really helps when your phone call gets picked up every single time.

Clark · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 December 2024

Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Chris and the rest of the team. We really … More

5/5

Google

Charlie and the wider team at Balgores Romford have been a pleasure to deal with. From our first in-person meeting with Charlie through to completion, they kept us well informed at each stage of the sale of our property. I wouldn’t hesitate to use them again.

Jen · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 10 December 2024

Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Charlie and the rest of the team. We … More

5/5

Google

Quick. Simple. No fuss. Glenn and Clair helped all the way through. Couldn't ask for more.

Craig · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 10 December 2024

Good afternoon, We love hearing positive feedback from our clients and we'll pass your kind words along to Glenn, Clair and the rest of the team. We really appreciate you … More

5/5

Google

Rating only, no written review.

Grigore · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 October 2024

Good morning, Thank you for the five star rating. We are glad to have been of service. Regards Balgores

5/5

Google

Claire and Glenn have been an incredible help in our journey so far. We could not recommend their services highly enough!

Trevelyan · 23 March 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 October 2024

Hi Trevelyan, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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