Trusted Agent profile · Essex
Verified
★★★★★
4,993 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,993 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleBen has been extremely helpful and professional, and able to answer any questions during the process!
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Ben and the rest of the team. We really … More
5/5
GoogleHad a great experience with Ben, he has been incredibly helpful and available to answer any questions we had
Good afternoon, Thanks for your kind review. We'll pass your thanks onto Ben and the rest of the team. … More
5/5
GoogleWe have properties managed by Jody Manno (Chelmsford) and properties managed by Jo O’Keefe (Basildon). Both manage these properties in a professional manner and are polite and courteous at all times.
Good Morning Gerry, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleBen and belgore team in general are extremely professional and made the accommodation acquisition seamless. I really enjoyed your service. God bless you guys.
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel that Ben and our agents have been professional. … More
5/5
GoogleWe have been renting out our apartment via Balgores, specifically cooperating with Daniel, their agent for many years now. He always responded to our questions, emails, issues very promptly and sorted out matters effectively. Highly recommend his services.
Good Morning, Thank you for your kind words about the Chelmsford branch and in particular Daniel. … More
5/5
GoogleAlanah at Balgores has been amazing, patient, helpful, nothing too much trouble, not your average estate agent in a good way, and has never let me down!
Hi, Thank you for taking the time to let us know about your positive experience with Alanah, she'll be delighted to hear your feedback! … More
5/5
GoogleVery helpful and chased the transaction through
Thank you for your feedback, Dionne. We're glad we could help with your transaction. Balgores Property Group
5/5
GoogleI am very happy with the service
Good afternoon, Thanks for your review, we're delighted you're happy with our service. We look forward to helping you again in the future. … More
5/5
GoogleI had an amazing experience with the service! A special shoutout to Ben Vainola for always being quick to reply and incredibly polite and helpful while setting everything up in the house. I definitely recommend them!
Morning Dhawal, Thank you for your review. We're glad to hear you had an amazing experience with us! … More
5/5
GoogleWe were very happy with how our property was marketed and felt this gave us the best chance of achieving a sale at a good price.
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleWe have sold our house, and Allannah has given us great support and put our mind at ease. Great support along the way, highly recommended.
Good morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Allannah. … More
5/5
GoogleBen was a great help in renting our property. One of the best communicators we’ve had from an agent. I would definitely recommend Ben and Balgores to both tenants and landlords alike.
Good morning, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
GoogleRating only, no written review.
Good morning, Thanks for leaving a five star review, we really appreciate it. We really appreciate you recommending us. … More
5/5
GoogleYou have gone above and beyond. Thanks Jody Manno for making the rental process smooth.
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Jody and the rest of the team. We really … More
5/5
GoogleJody Manno from Chelmsford branch was very helpful and courteous to answer all our questions and helped us move into the new house with ease...Thank you
Good afternoon, Thank you for your kind words about our Chelmsford branch and in particular Jody. … More
5/5
GoogleWe recently rented a place with Balgores and were very happy with the experience. Ben Vainola who was our lettings consultant was very professional. It was always easy to reach him and he was extremely quick to respond to emails and messages. We were kept updated throughout the process so big thumbs up to Ben and his team
Good afternoon, Thank you for taking the time to leave us a review. It's great to hear how fantastic our agent, Ben, has been throughout your … More
5/5
GoogleBen and the team marketed a rental property for us. They were confident that new tenants would be found quickly. They were and Ben personally manages the property now. He’s very on the ball and a great communicator.
5/5
GoogleBalgores manage the letting of my flat. I have recently change tenants and couldn’t praise Daniel in lettings enough. Fantastic customer service. He went above and beyond. I would highly recommend Balgores.
5/5
GoogleRating only, no written review.
Good morning, Thank you for the 5 star review. We appreciate your support. Best wishes Balgores Hornchurch
5/5
GoogleA huge thank you to Michael and the rest of the team. Even in a chain we’ve exchanged very quickly, all down to Michael chasing everyone up and keeping on top of it all. Thanks Michael!
Good afternoon, We’re delighted to hear about your positive experience with Michael and the team at our Brentwood branch. Rest assured, we will pass on your kind feedback to them. Thank you for taking the time to share your thoughts! Best regards, Balgores Brentwood
5/5
GoogleCan’t recommend them enough! We are sitting in our own beautiful home at this moment enjoying a coffee in the garden. All thanks to these people. This should have happened years ago for us but when you don’t meet the right people with the skills you step back. It’s so important to get advice from someone experienced and efficient!! Thanks Peter Walker, Claire, Chris & Balgores Team
5/5
GoogleKoy was really helpful and friendly always Keep you updated. Thank you:)
5/5
GoogleUpminster Balgores has provided me with a quality service and it recommend them. The team are professional, friendly and dealt with issues promptly
5/5
GoogleRicki and Chloe were very helpful when looking for a property and questions after, Chloe Was very knowledgeable when we viewed our property. Thank you Ricki and Chloe.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,277 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,260.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
