Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleChen, Reece and Danielle were amazing to deal with throughout and very helpful in securing my property. Highly recommend Balgores
Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. We will be sure to let Reece, Danielle and the team know your feedback. … More
1/5
GoogleThis brand is in big financial trouble scammed me for £350 my bank tried to reverse it but they didn’t even have £350 in their bank account! “insufficient funds” no refunds as they have no funds
Having thoroughly reviewed our records, we can find no trace of your name or any dealings with our company. … More
5/5
GoogleAlways professional and courteous. Nothing is too much trouble
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleChris - always professional and knowledgable
Good afternoon, Thanks for leaving us positive feedback. We're delighted to hear that Chris was always professional and knowledgeable. We really appreciate you recommending our … More
5/5
GoogleBalgores are a very friendly and professional outfit. For my experience, It's like they have an indepth awareness of how the competition operate and raise the bar from a lowly 6/7 for the others to 10 out of 10 for Balgores.
Good morning , Thanks for taking the time to leave such a kind review, we really do appreciate it. We pride ourselves on giving excellent customer service and we're glad we … More
5/5
GoogleGreat service , friendly and helpful team
Good morning, Thank you for your review. We are glad to hear you had such a good experience with our team at our … More
5/5
GoogleEveryone we dealt with at the branch were very helpful and responsive and I’d highly recommend them to anyone. Thanks!
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to the team. We really appreciate you taking … More
5/5
GoogleLife is made so much easier when I use Chris Ping at Balgores. Total professional that just knuckles down and gets everything sorted. Leaving the client relaxed and hassle free.
Good morning, Thank you for your review! We are thrilled to hear about your positive experience with Chris at Balgores. … More
5/5
GoogleReece and Chen were great and amazing, they made our move in fantastic and stress-free. Amazing folks, cheers
Good morning, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More
5/5
GoogleGood
Good afternoon, Thank you for your five star. We really apricate it. … More
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for the five star rating. We really apricate it. Regards Balgores
5/5
GoogleAjay of Balgores Hornchurch Estate Agents was very helpful in our quest for an accommodation. He made the process fast and smooth. Kudos Ajay and the entire team. Good job
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch. We … More
5/5
GoogleAjay very helpful and very nice!
Good morning, We truly appreciate your positive feedback! … More
5/5
GoogleRating only, no written review.
Good afternoon, Thank you for your five star rating it is much appreciated. … More
5/5
GoogleBen was really helpful in explaining everything in a professional manner. Always got a quick response in clearing queries.
Hi Name, Thank you for your kind words about the Chelmsford branch and in particular Ben. … More
5/5
GoogleBen Vainola, Jodi, Emilly, and Daniel were incredibly helpful and professional, making my renting process smooth. Thank you
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleMoving is quite stressful but Jodie and Ben have been very helpful which will make the move less stressful and pleasant
Good afternoon, Thank you for your review. … More
4/5
GoogleRating only, no written review.
Good morning, Your review is appreciated. Thank you for your feedback. Kind regards Balgores Chelmsford
5/5
GoogleOur agent, Ben, was friendly and made the whole rental process stress-free. Communication was clear and prompt throughout, and any issues were resolved quickly. I’m really happy with the experience and would definitely use them again.
Good morning, Thank you for your review. … More
5/5
GoogleI was helped by Ben to get a property to rent, he was very attentive and kept me in the loop with all updates on the status of my application, the previous agents I had before, I dealt with another company called abbotts for my previous property, they were no where near as helpful as what Ben has been.
Good afternoon, Thank you for sharing your experience with Ben at our Chelmsford branch. We truly appreciate your feedback and are pleased to hear that you received excellent service from our Chelmsford office. Best wishes, Balgores Chelmsford
5/5
GoogleI've had a great experience with my letting agent, Ben is very professional and responsive, and always helpful. The process has been smooth so far and any queries were dealt with quickly and efficiently.
Good morning, We are delighted to hear about your experience with Ben at our Chelmsford … More
5/5
GoogleSpoke to Ben at Balgores, really helpful would highly recommend
Good afternoon, Thanks for leaving us such positive feedback. Our goal is to help our people through what we know can be a stressful time. … More
5/5
GoogleBen is a fantastic property manager, professional polite and very helpful. Thankyou Rebecca caves
Good afternoon, Thank you for your glowing feedback following your recent experience with Ben. We'll be sure to pass this on to him. … More
5/5
GoogleBen has been extremely helpful and professional, and able to answer any questions during the process!
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Ben and the rest of the team. We really … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
