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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,988 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,231

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: CM1, SalesChelmsford
  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: SS14, Sales & Lettings (Landlords & Tenants)Basildon

ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.

ESTAS awards by year, 2025 to 2017
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
    • BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
    • WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
    • WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
    • Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)Hornchurch (1 North Street)
    • Best in PostcodeESTAS Best in Postcode 2025: RM14, Sales & Lettings (Landlords)Upminster
  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.

Lettings Agency of the Year by year, 2015 to 2013

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.

Negotiator Awards by year, 2017 to 2014

Source: The Negotiator Awards winners lists, as published, linked by year.

Reviews on Google

Showing 4,112 reviews on Google only. Show every review

5/5

Google

I have had a really positive experience with Balgores during the process of buying my new home. From the beginning, they have been helpful, informative and professional, keeping me updated every step of the way. Communication has been excellent, and I have always felt supported and kept in the loop throughout the process. A special thank you to the team for making what can be a stressful time feel much easier. I would highly recommend Balgores to anyone looking to buy or sell a property.

Catherine · 11 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 23 July 2026

Hi Catherine, Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that the Hornchurch estate agent team provided professional support and kept you well informed throughout your purchase. It’s great to know their expert property guidance and clear communication helped make the moving process feel much less stressful. We truly appreciate your recommendation and wish you every happiness in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

We have recently sold our house through Balgores (Hornchurch) and the service was nothing short of exceptional! From start to finish the team made sure the whole process ran smoothly and we were regularly updated. Bill, Ronnie & Donna went above and beyond to support us through the sale. We would 100% recommend Balgores (Hornchurch) if you are thinking of selling your home and want a smooth sale!

Amy · 10 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 July 2026

Hi Amy, Thank you for your wonderful feedback. We’re delighted to hear that Bill, Ronnie, Donna, and the Hornchurch estate agent team provided exceptional property sale support throughout your journey. It’s great to know their communication, expert property guidance, and proactive approach helped make the moving process as smooth as possible. We truly appreciate your recommendation and wish you every happiness in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

The communication was very good and productive

Goke · 10 August 2026 · Balgores Gravesend

Agent replied · 14 August 2026

Hi Goke, Thank you for taking the time to share your feedback. We’re pleased to hear that you felt well supported throughout your experience with us. Keeping clients informed and ensuring they receive clear, useful updates is an important part of the service we provide. We truly appreciate your kind words and support. Kind Regards, Balgores Gravesend

5/5

Google

Rating only, no written review.

Mathew · 10 August 2026 · Balgores Gravesend

Agent replied · 14 August 2026

Hi Mathew, Thank you for taking the time to leave us a 5-star rating. We’re delighted to know you had a positive experience with the Gravesend estate agent team. We truly appreciate your support and look forward to assisting you again with any future property needs. Kind Regards, Balgores Gravesend

5/5

Google

Excellent service! Delivered from offer acceptance to exchange in one month!

Jacob · 9 August 2026 · Balgores Chelmsford

Agent replied · 11 August 2026

Hi Jacob, Thank you for taking the time to share your feedback. We’re delighted to hear that the Chelmsford estate agent team helped keep your transaction progressing so efficiently from accepting your offer through to exchange. Providing clear communication and dedicated property sale support throughout the moving process is something we take great pride in. We truly appreciate your kind words and support. Kind Regards, Balgores Chelmsford

5/5

Google

Chris West and his team in Upminster have helped us find a number of would be buyers and assisted with getting our sale over the line. …

Malcolm · 9 August 2026 · Balgores Upminster

Agent replied · 29 July 2026

Hi Malcolm, Thank you for taking the time to share your wonderful feedback. We’re delighted … More

5/5

Google

We had a fantastic experience working with Chris, the Upminster Branch Manager, and the whole team. From our first conversation through to completion, Chris was professional, approachable, and genuinely committed to providing excellent …

Radu · 9 August 2026 · Balgores Upminster

Agent replied · 27 July 2026

Hi Radu, Thank you for taking the time to share such wonderful feedback. We’re delighted … More

1/5

Google

Very disappointing experience with Balgores Upminster. Our first home purchase took around 8 months and, despite being genuine and committed buyers, we felt that communication and transparency were lacking throughout the process. We were …

G · 9 August 2026 · Balgores Upminster

Agent replied · 24 July 2026

Thank you to bringing this to our attention . Out branch manager is investigating your complaint and will revert back to you asap

5/5

Google

We have recently sold our house through Balgores (Hornchurch) and the service was nothing short of exceptional! From start to finish the team made sure the whole process ran smoothly and we were regularly updated. Bill, Ronnie & Donna went above and beyond to support us through the sale. We would 100% recommend Balgores (Hornchurch) if you are thinking of selling your home and want a smooth sale!

Amy · 9 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 July 2026

Hi Amy, Thank you for your wonderful feedback. We’re delighted to hear that Bill, Ronnie, Donna, and the Hornchurch estate agent team provided exceptional property sale support throughout your journey. It’s great to know their communication, expert property guidance, and proactive approach helped make the moving process as smooth as possible. We truly appreciate your recommendation and wish you every happiness in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

We had a great experience with Ronnie at Balgores Estate Agents. He was friendly, professional, and very helpful throughout our property search. He took the time to show us a range of houses, answered all of our questions, and never made us feel rushed or pressured. His knowledge and approachable manner made the whole process much easier and more enjoyable. We really appreciated his excellent service and would happily recommend Ronnie to anyone looking for a reliable and personable estate agent.

Amrit · 9 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 23 July 2026

Hi Amrit, Thank you for your wonderful feedback. We’re delighted to hear that Ronnie provided such friendly and professional support during your property search. It’s great to know his local property knowledge, expert property guidance, and approachable manner helped make the experience more enjoyable and allowed you to explore your options with confidence. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

I highly recommend Balgores, especially Mr. Rex. He was incredibly cooperative, professional, and understanding throughout the entire process of buying our property. He guided us at every stage, ensuring everything went smoothly and was always available to answer our questions. I truly appreciate his dedication and outstanding service. In my opinion, he is one of the best estate agents I have worked with. Thank you, Mr. Rex, for making our home-buying experience so positive!

Tayyab · 9 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 23 July 2026

Hi Tayyab, Thank you for your wonderful feedback. We’re delighted to hear that Rex provided such dedicated support throughout your purchase and helped make the moving process a positive experience. It’s great to know his expert property guidance, professionalism, and clear communication gave you confidence at every stage. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

I have had a really positive experience with Balgores during the process of buying my new home. From the beginning, they have been helpful, informative and professional, keeping me updated every step of the way. Communication has been excellent, and I have always felt supported and kept in the loop throughout the process. A special thank you to the team for making what can be a stressful time feel much easier. I would highly recommend Balgores to anyone looking to buy or sell a property.

Catherine · 9 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 23 July 2026

Hi Catherine, Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that the Hornchurch estate agent team provided professional support and kept you well informed throughout your purchase. It’s great to know their expert property guidance and clear communication helped make the moving process feel much less stressful. We truly appreciate your recommendation and wish you every happiness in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

I could not be more happy with Sarah and the Team at Hornchurch Balgores. We went from having a estate agents working on clicks from Rightmove and 7 viewings in 3 months to 7 in the first week. A proactive approach from a. Reactive one. It is true what they say, price is what you pay but value is what you get. Are Balgores the cheapest? No. But are they the best, I'd argue yes. Sarah gave us confidence she would sell our house in the first 5 mins of meeting her and she did not disappoint. New home beckons. Cracking work Hornchurch team! Could not be more happy. Peter and Lisa

Peter · 9 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 29 July 2026

Hi Peter, Thank you for taking the time to share such fantastic feedback. We’re delighted to hear that Sarah and the Hornchurch estate agent team provided the confidence, proactive approach, and property sale support you were looking for. It’s wonderful to know their expert property guidance and commitment helped achieve such a positive outcome and made your moving process a success. We truly appreciate your recommendation and wish you and Lisa every happiness in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

Buying a house can be one of the most stressful experiences of your life, but Samantha and Ellie at Balgores made the whole process so much easier and stress-free. After my original purchase unexpectedly fell through, I found another property through Balgores, and from start to finish they were absolutely fantastic. Samantha and Ellie were always proactive, responsive and genuinely invested in keeping everything moving. They regularly kept me updated, chased solicitors and other parties when needed, and were always on hand to answer my questions and reassure me during what was a very stressful few weeks. Nothing ever felt like too much trouble, and their communication was excellent throughout. Thanks to all their hard work and dedication, I finally completed on my new home (in just one month!), and I’m incredibly grateful for everything they did to help make it happen. If you’re buying or selling a property, I wouldn’t hesitate to recommend Balgores, especially Samantha and Ellie. They are a real credit to the company. The best Estate Agency in the Chelmsford area by miles! Thank you all so much for your support.

Cameron · 9 August 2026 · Balgores Chelmsford

Agent replied · 14 July 2026

Hi Cameron, Thank you for taking the time to share such fantastic feedback. We’re delighted to hear that Samantha and Ellie provided exceptional support throughout your purchase and that their expert property guidance and proactive communication helped make the moving process much more manageable. It’s wonderful to know their dedication played such an important role in helping you complete on your new home so quickly. We truly appreciate your recommendation and wish you every happiness in your new home. Kind Regards, Balgores Chelmsford

5/5

Google

Luke was very kind and professional. Thanks for waiting me despite my delay. It was nice meeting you.

Yanne · 8 August 2026 · Balgores Gravesend

Agent replied · 10 August 2026

Hi Yanne, Thank you for taking the time to share your feedback. We’re pleased to hear that Luke made your experience a positive one and was able to accommodate you during your visit. His professional and considerate approach is something we’re proud to have within our Gravesend estate agent team. We truly appreciate your kind words and support. Kind Regards, Balgores Gravesend

5/5

Google

We are currently dealing with Luke who has been absolutely amazing in helping us, good and fast responses and overall so helpful. Would 100% recommend!

Grace · 8 August 2026 · Balgores Gravesend

Agent replied · 10 August 2026

Hi Grace, Thank you for taking the time to share your feedback. We’re delighted to hear that Luke has been providing such reliable support throughout your property journey. His clear communication and commitment to keeping things moving are qualities we’re proud to have within our Gravesend estate agent team. We truly appreciate your recommendation and your kind words. Kind Regards, Balgores Gravesend

5/5

Google

Top notch service from Oskar 🫡 …

Owen · 8 August 2026 · Balgores Chelmsford

Agent replied · 11 August 2026

Hi Owen, Thank you for taking the time to leave your feedback. We’re delighted to hear that Oskar made such a positive impression and provided a high standard of service. His professionalism and commitment to supporting clients are qualities we’re proud to have within our Chelmsford estate agent team. We truly appreciate your kind words and support. Kind Regards, Balgores Chelmsford

5/5

Google

Luke gave us a tour of the property, having met us at the front door on time. Great knowledge and a nice gent.

Daniel · 7 August 2026 · Balgores Gravesend

Agent replied · 10 August 2026

Hi Daniel, Thank you for taking the time to share your feedback. We’re pleased to hear that Luke provided a knowledgeable and welcoming experience during your property viewing. His professionalism and local property knowledge are qualities we’re proud to have within our Gravesend estate agent team. We truly appreciate your kind words and support. Kind Regards, Balgores Gravesend

5/5

Google

I could not be more happy with Sarah and the Team at Hornchurch Balgores. We went from having a estate agents working on clicks from Rightmove and 7 viewings in 3 months to 7 in the first week. A proactive approach from a. Reactive one. It is true what they say, price is what you pay but value is what you get. Are Balgores the cheapest? No. But are they the best, I'd argue yes. Sarah gave us confidence she would sell our house in the first 5 mins of meeting her and she did not disappoint. New home beckons. Cracking work Hornchurch team! Could not be more happy. Peter and Lisa

Peter · 6 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 28 July 2026

Hi Peter, Thank you for taking the time to share such fantastic feedback. We’re delighted to hear that Sarah and the Hornchurch estate agent team provided the confidence, proactive approach, and property sale support you were looking for. It’s wonderful to know their expert property guidance and commitment helped achieve such a positive outcome and made your moving process a success. We truly appreciate your recommendation and wish you and Lisa every happiness in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

First of all Ben was very welcoming. Attended our calls and spoke with us and kept in touch throughout. Answered all of our questions and we had a lot of them but he patiently listened to our queries and answered all of them. Also, the house was maintained well for viewing. The entire team at Balgores was very thorough with their online forms as well, didnt leave anything for us to pinpoint or doubt. Kudos! Keep it up!

Mrudgandha · 5 August 2026 · Balgores Chelmsford

Agent replied · 27 July 2026

Hi Mrudgandha, Thank you for your wonderful feedback. We’re delighted to hear that Ben and the Chelmsford estate agent team provided such attentive support throughout your journey. It’s great to know that his clear communication, patience, and expert property guidance gave you confidence at every stage, while the team's thorough approach helped make the process straightforward. We truly appreciate your kind words and your support. Kind Regards, Balgores Chelmsford

5/5

Google

Balgores Property Group is undoubtedly the best Estate agent by far in Essex. Richard Burns provided a very professional service during the recent sale of my property. A passionate and expert salesperson who goes the extra mile to ensure customer satisfaction. I would have no hesitation in using his services again.

Bolaji · 5 August 2026 · Balgores Chelmsford

Agent replied · 24 July 2026

Hi Bolaji, Thank you for taking the time to leave such kind feedback. We’re delighted to hear that Richard Burns provided outstanding support during the sale of your property. It’s wonderful to know his expert property guidance and commitment to delivering excellent property sale support made your experience such a positive one. We truly appreciate your recommendation and your kind words about the Chelmsford estate agent team. Kind Regards, Balgores Chelmsford

5/5

Google

The agents involved with the sale were extremely helpful and helped make the whole process run seamlessly. There was good communication throughout and a very professional service provided. I would recommend this estate agent to friends and family.

Alison · 5 August 2026 · Balgores Chelmsford

Agent replied · 14 July 2026

Hi Alison, Thank you for your lovely feedback. We’re delighted to hear that our Chelmsford estate agent team provided professional property sale support and kept you well informed throughout your journey. It’s wonderful to know that our communication and expert property guidance helped make the moving process run smoothly. We truly appreciate your recommendation and your support. Kind Regards, Balgores Chelmsford

5/5

Google

Frank was very good, very patient and got the buyer over the line

Mark · 3 August 2026 · Balgores Gravesend

Agent replied · 4 August 2026

Hi Mark, Thank you for your kind feedback. We’re delighted to hear that Frank provided such dedicated support throughout your sale. It’s wonderful to know his patience, professionalism, and expert property guidance helped keep everything on track and achieve a successful outcome. We truly appreciate your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend

5/5

Google

I was dealing with the balgores letting staff, on finding me a property, and they are all great, and very helpfull at doing a professional job, i just want to say thank you to luke and daniela for the great work they do, and for being so nice and helpfull, i would recommend the balgores lettings to anyone in the future. Thank you

Stephen · 3 August 2026 · Balgores Gravesend

Agent replied · 4 August 2026

Hi Stephen, Thank you for taking the time to share your experience. We’re delighted to hear that Luke, Daniella, and the Gravesend lettings team made such a positive impression while helping you find your new home. Providing knowledgeable support and keeping the lettings process as straightforward as possible is something we take great pride in. We truly appreciate your recommendation and your kind feedback. Kind Regards, Balgores Gravesend

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.

Reviews may appear on more than one platform.

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