Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GooglePatrick is a real professional who managed our expectations extremely well. He has restored our faith in estate agents. I wish we had used him to sell our house. He’s a very nice man to deal with and never ever over promised. Always doing what he said what he will do. Hugely recommend him and his company.
5/5
GoogleAfter an unsuccessful sale with two other agents we contacted Billy Gill at Balgores in Hornchurch. Billy has exceptional knowledge of the market and area and provides realistic feedback around what you need to do to prepare your property …
Good morning, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More
5/5
GoogleCouldn’t recommend Balgores enough! Big thanks to Bradley & Donna & team for making my dream house come true. …
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Bradley, Donna and the rest of the team. … More
5/5
GoogleVery pleased with Luke explained how my house is valued for sale price would highly recommend this estate agent
Thanks so much Pat!
5/5
GoogleWhen Mr Higgins came to value our property he was extremely courteous and very professional in his appearance. The information he gave us along with explanations were crystal clear. He is a great asset to ur company and it will be a pleasure to contact him again if & when we next more information.
Thanks so much for this great feedback, John! We're so pleased that you found our service to be courteous and professional. Please feel free to contact us if you need assistance with anything. Best wishes,
5/5
GoogleDilu is very professional and kind and always responsive and helpful with any issues I need sorting or resolving. Thank you for all your help. Ruchina
5/5
GoogleDilu was our agent and was absolutely fantastic from start to finish. She was very informative, quick and efficient at helping us find good tenants, complete all the references and paperwork needed as well as letting us know what we required to meet the legal standards as landlords. Would highly recommend.
5/5
GoogleI would just like to say a huge thank you to Sunil and his team who have managed my property for many years. They have provided a first class service, taking care of anything required in a …
Thank you so much for your kind words Mary and for trusting Sunil and the team with your property over the years! We truly appreciate your support and are delighted to hear that our service has made property management worry-free for you. … More
5/5
GoogleThis was the first time I booked a room with a bathroom through an agency, and I'm very happy with it. I would definitely recommend this agency. 5/5
Thank you for your kind review and thrilled to hear you had a great experience! :)
5/5
GoogleRating only, no written review.
5/5
GoogleVery happy with all employees from regal estates. I have rented for over ten years and Sunil and the whole team have been nothing but professional and quick with all responses. I am used to a feeling as if estate agents and landlords are …
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Sunil and the team at Regal Estates. We strive to provide professional and honest service, so it's fantastic to know that you feel valued as a tenant. Your feedback means a lot to us. Thanks again for taking the time to share your thoughts!
5/5
GoogleAfter renting with Regal for close to 10 years I have nothing but praise for the Staff and management team. They have been always quick to respond to any issues and once identified have them rectified just as swiftly. 100% recommended
Thank you so much for your kind words and continued trust in Regal over the past 10 years! We truly appreciate your feedback and are thrilled to hear that you've had such a positive experience with our staff and management team. It's always … More
5/5
GoogleNayan & team has been really helpful from begging until the end, very quick and smooth process! Thankyou!
Dear Chenlyn, many thanks for your kind feedback. We will be sure to pass this on to Nayan and the Team.
1/5
GoogleRefuse to delete my data. All emails bounce back. I have reported them to ICO.
1/5
GoogleDon’t like the experience we had with balgores, they’re conditional selling properties which is illegal. We didn’t say anything at the time but I will be reporting them now we’ve found a home. We put it in writing in the email the things …
Hi Halima, Thank you for your feedback. I have looked over the file, and the reason for you … More
5/5
GoogleFrom valuation to completion, first class service every step of the way. Highly recommended.
Thank you for your kind words. We're so pleased to hear you had a first-class experience from start to finish, and really appreciate the recommendation!.
5/5
GoogleAlways courteous and friendly, helpful and accommodating. Top marks especially Sarah, Claire and Ben. Thanks so much for all your help x
Thank you for your lovely words. I am sure the team will be very happy.
5/5
GoogleYour invaluable years of experience, local advice and wisdom when providing us with a valuation was exceptional. Thank you.
Thank you so much. We're delighted to hear you found our experience and local knowledge helpful, it means a lot.
5/5
GoogleThis was my first experience selling a property and Matthew provided a 5 star experience from start to finish. He was so professional but caring and friendly at the same time. His communication was absolutely brilliant and the updates he …
Thank you so much for such a lovely review Hayley. Its been a pleasure to help you with your move and I'm delighted its gone well for everyone involved. Wishing you all the very best in your new home.
5/5
GoogleWhat a fantastic company, nothing an issue and always happy to help. Very refreshing from an Estate Agent - Matthew was always there and always helpful
Thank you so much for this wonderful review. Very much appreciated and happy to be of service with your purchase. All the very best.
5/5
GoogleFantastic experience buying my home through this agency. Connor, Billy and Sue were especially helpful, Connor and Billy negotiated a great deal for me, and Sue kept me regularly updated throughout the whole process. Their communication, professionalism, and support made everything so much easier. Highly recommend!
Good morning, Thank you for your glowing feedback following your recent experience with Connor, Billy, Sue and the team. … More
5/5
GoogleAndreea was very nice fantastic! :)
Good afternoon, Thank you for your kind words about our Hornchurch branch. We're will be sure to let the team know your feedback. … More
5/5
GoogleThe team in Balgors Upminster is fantastic professional response very quick All the team is great especially Abbie, Donna and Ricky very professional Co operative Highly recommended agency
Good morning, We truly appreciate your positive feedback! … More
5/5
GoogleI had a positive experience when I rented the house. The staff was very helpful and answered any questions I had. I highly recommend it.
Good morning, We're pleased to hear about your positive experience renting with us. Thank you for sharing your feedback. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
