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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,116 reviews on Google only. Show every review

1/5

Google

Rating only, no written review.

Danylo · 4 August 2025 · Balgores South Woodham Ferrers

Agent replied · 4 August 2026

Hi Danylo, We are very sorry to see this 1 star review and we are keen to see where specifically we have gone wrong. Your feedback is important to us, and we genuinely regret that we didn't meet your expectations. We always strive to provide excellent service and support to all our tenants, and we take all feedback seriously as it helps us identify areas for improvement. We would appreciate the opportunity to discuss your specific concerns in more detail and understand what went wrong. Please contact me directly at ejack@winkworth.co.uk or call us at 01180 40222301 so we can properly address the issues you've raised. We're committed to finding a resolution. Sincerely, Emma Jack

5/5

Google

Chen is a very helpful and professional employee and I'll recommend dealing with him.

Mircea · 3 August 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 2 September 2025

Good morning, Thank you for recognising Chen’s professionalism, we’re thrilled to hear that … More

5/5

Google

Assisted very well in getting a property in wanted all thank to Reece @ Balgores Hornchurch estate.

Emmy · 3 August 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 2 September 2025

Good afternoon, We are pleased Reece helped you secure the property you wanted. … More

5/5

Google

Had the pleasure of working with Reece. Thank you for all your help!

Ilya · 3 August 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 2 September 2025

Good morning, Thank you for taking the time to leave us a review. It's great to hear how fantastic our agent, Reece, has been throughout your … More

5/5

Google

I have had the pleasure of dealing with Mansons for many years as both a landlord and in an estate agent capacity. The whole Mansons team are extremely approachable as well as professional and extremely capable. I would not hesitate in recommending them to others and hope that we are able to work together again soon.

Anna · 2 August 2025 · Balgores Chelmsford

Agent replied · 2 August 2026

Anna, thank you 🙏 so much for your wonderful five-star 🌟🌟🌟🌟🌟 review of Mansons Property Consultants. We are truly grateful for your continued trust and support over the years, both as a landlord and in an estate agent capacity. It’s … More

5/5

Google

Mansons sold my mother's house for me and my siblings. They were very clear at our first meeting about the process, fees, who would be our main point of contact (important to me to have one person) and what the challenges might be. The …

Emma · 2 August 2025 · Balgores Chelmsford

Agent replied · 2 August 2026

Thank you for your wonderful review, Emma. We're glad to hear that Deborah and our team were able to provide you and your siblings with clear communication and support throughout the selling process, especially during such a challenging … More

5/5

Google

Manson Property really helped us to find a right flat for us. The staff are active listening, they always pay attention to your need and make sure that they can help you to find a right property to rent. I am very happy with my new flat and …

Adjouadebora · 2 August 2025 · Balgores Chelmsford

Agent replied · 2 August 2026

Thank you so much for your fantastic review! We’re thrilled to hear that our staff were able to help you find the perfect flat and that you had a smooth move-in experience. Your satisfaction is our priority, and we’re glad that everything … More

5/5

Google

Rented a Jesmond student house with Mansons for my 4th year at uni… The house was refurbished in the summer before moving in, and was modern and …

Joe · 2 August 2025 · Balgores Chelmsford

Agent replied · 2 August 2026

Hi Joe! Thank you 🙏 so much for taking the time to leave us a 5-star review, we’re thrilled to hear you had a great experience renting your Jesmond student house with … More

5/5

Google

I appointed Mansons to sell my property after several years of them managing it on my behalf. Their management service was second to none and extremely comprehensive from locating suitable tenants, dealing with any issues arising (including …

Fergus · 2 August 2025 · Balgores Chelmsford

Agent replied · 2 August 2026

Dear Fergus, Thank you 🙏 so much for your kind words and this glowing 5-star 🌟🌟🌟🌟🌟review. We’re truly grateful that you entrusted Mansons with the management and eventual … More

1/5

Google

Tried to arrange a viewing if a property today. They wanted proof of funds and proof of identification otherwise we couldn't view the property. We are cash buyers and have viewed with several other estate agents and never …

Nicholas · 1 August 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 1 June 2026

Hi Nicholas, thank you for taking the time to get in touch with your thoughts. Should you wish to discuss your points in further detail, please call the office and ask to speak with the branch manager who will be more than happy to discuss. Thank you.

5/5

Google

Everyone at Oulsnam- Hagley Road have been amazing. From the moment we put the house up for sale through the journey to the house being sold we've been supported every step of the way. …

J · 1 August 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 1 June 2026

Thank you so much for your kind words. We're so pleased to hear you felt supported throughout the whole process. It was a pleasure helping you and we really appreciate your recommendation.

5/5

Google

Rating only, no written review.

Caroline · 28 July 2025 · Balgores Gravesend

Agent replied · 11 May 2026

Good morning, Thank you for your 5* review … More

5/5

Google

Assisted very well in getting a property in wanted all thank to Reece @ Balgores Hornchurch estate.

Emmy · 25 July 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 May 2026

Good afternoon, We are pleased Reece helped you secure the property you wanted. … More

5/5

Google

The staff at Woodham Ferrers branch were very helpful

Sylvia · 24 July 2025 · Balgores South Woodham Ferrers

Agent replied · 24 March 2026

Good afternoon, We are delighted to hear our Woodham Ferrers team were so helpful. Thank you for your positive feedback. Best wishes Balgores

5/5

Google

Quick process, straightforward. Top Estate Agent.

Bogdan · 24 July 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good morning, We are delighted to hear about your quick and straightforward experience with our team. … More

4/5

Google

Worked with Sam and Oskar from Balgores to purchase a property in Hornchurch. Everything went smoothly and we’re happy with the service we received. Thank you!

Andrew · 24 July 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More

5/5

Google

Excellent service from Louis Zetter to help me rent a flat in Basildon *****

Allan · 23 July 2025 · Balgores Basildon

Agent replied · 23 May 2026

Good afternoon, Thank you for your review, we’re thrilled to hear you’re pleased with our … More

4/5

Google

Worked with Sam and Oskar from Balgores to purchase a property in Hornchurch. Everything went smoothly and we’re happy with the service we received. Thank you!

Andrew · 22 July 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 May 2026

Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More

5/5

Google

Quick process, straightforward. Top Estate Agent.

Bogdan · 22 July 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 May 2026

Good morning, We are delighted to hear about your quick and straightforward experience with our team. … More

5/5

Google

Chen is a very helpful and professional employee and I'll recommend dealing with him.

Mircea · 22 July 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 22 May 2026

Good morning, Thank you for recognising Chen’s professionalism, we’re thrilled to hear that … More

5/5

Google

I have been dealing with Ben, so helpful and prompt. Genuinely refreshing to come across a fellow agent that is polite and professional, credit to the industry.

Roxanne · 20 July 2025 · Balgores Chelmsford

Agent replied · 20 March 2026

Good morning, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to … More

5/5

Google

Very pleased with the service provided by Ben in securing my tenants and at a rental that I wasn't expecting. First class service from start to finish and I hope this is the beginning of a long relationship regarding tenancy. Top marks indeed.

Roberto · 20 July 2025 · Balgores Chelmsford

Agent replied · 20 March 2026

Good afternoon, Thank you for your positive feedback. … More

5/5

Google

I cannot recommend Kinetic enough - the service they have provided from start to finish on both the sale and purchase of my new home has been fantastic. My property sold in just 4 days at full asking price! A special shout out to …

Grace · 19 July 2025 · Balgores Hornchurch (1 North Street)

5/5

Google

Fantastic communication from the team. Marie was particularly helpful and was always very friendly whilst remaining professional.

Mark · 15 July 2025 · Balgores South Woodham Ferrers

Agent replied · 24 March 2026

Good afternoon, We are delighted to hear about your positive experience with our team and Marie's helpful, professional service. We will be sure to pass on your feedback onto the team. Kind Regards Balgores

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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