5/5
Googlesmooth sailing!
Agent replied · 20 March 2026
Good afternoon, Thank you for your 5* review. Best wishes Balgores Chelmsford
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)32 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)22 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,116 reviews on Google only. Show every review
Google5/5
GoogleAmazing service from Arif, he was very informative and helpful in accommodating my time restraints by taking time out of his evening for a viewing. Thank you very much!
Agent replied · 22 May 2026
Good afternoon, Your feedback is incredibly valuable. … More
5/5
GoogleLouis from Balgores has been amazing, always happy to help.
Agent replied · 19 May 2026
Good afternoon, We’re so pleased to hear that Louis was so helpful. … More
5/5
GoogleI want to give a huge thank you to Peter Walker at Balgores for his outstanding service. From start to finish, Peter was amazing. The communication was excellent, he was available almost every time I needed to reach him and kept me informed …
Agent replied · 25 October 2024
Good Afternoon, Thanks for your review, we're delighted you were happy with our service. It's great to hear that Peter & Claire were so helpful, and got things done in … More
5/5
GoogleMoved to our new home this week and Karen was amazing couldn't ask for better service kept us up to date constantly and helped us in every way possible would highly recommend 🙌🙌🙌 5*** …
Agent replied · 17 June 2026
Thank you for your feedback.
5/5
GoogleI recently sold my home through Holbrooks in Seaham and couldn’t be more impressed with the outstanding service I received. From the very beginning, the team demonstrated exceptional professionalism, attention to detail, and a genuine …
Agent replied · 17 June 2026
Thank you for your feedback.
5/5
GoogleA big thank you to Peter Walker at Upminster. Peter was recommended to me from my parents who have used him twice before, the first time being 16 years ago. Peter has been very informative for us first time buyers and showed a true honesty. …
Agent replied · 25 October 2024
Hello Claire, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More
5/5
GoogleCan thoroughly recommend this Company. All very positive from start to finish. Within the first week, we had had several viewings. Special thanks to Ricky and his team, from the Upminster branch, they kept us informed, remained positive and enthusiastic throughout the sale of our probate property. Thank you.
Agent replied · 13 April 2026
Good afternoon, Thanks for leaving us such positive feedback, we'll pass your kind words on to our team. … More
5/5
GoogleReece Woodhall of Balgores, Upminster was professional, efficient and very personable when finding new tenants for me recently. I would recommend him.
Agent replied · 13 April 2026
Good morning, Thanks for leaving us such a lovely review, we really appreciate it. … More
5/5
GoogleWe are very happy with the great service offered by Christian and Ana, they are very prompt in their communication/response, and very friendly - we would definitely work with them again.
Agent replied · 13 April 2026
Good afternoon, Thank you kindly for your kind review. … More
5/5
GoogleI had a great experience, warm welcome and they made all the process in purchasing a smooth one. Gemma was of great help, explained everything for my understanding and gave more encouragement when needed and I will give a five star Thank you all
Agent replied · 13 April 2026
Good afternoon, Thank you so much for your kind review. … More
4/5
GoogleMichael made the experience as smooth as possible. Highly recommend using Balgores for all your property lettings and sales.
Agent replied · 13 April 2026
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
1/5
GoogleRating only, no written review.
5/5
GoogleWe used Balgores when we sold our last house so it was a no brainer for us to use them again. The service Joe, Jamie and the whole team provide is one that all estate agents should aspire to. Our sale was an emotional one but was dealt with sensitively, and we always felt like we were in safe hands. I would have no hesitation to recommend using this company.
Agent replied · 20 March 2026
Good afternoon, Thank you so much for your kind review. It's fantastic to hear how positive your experience was with Joe, Jamie and the team. We're delighted to know you're satisfied with our service. Expert knowledge and Customer service, is key in our business. Thanks again, Balgores Property Group
5/5
GoogleI just want to say a big thank you to the team at balgores in Brentwood, Jamie in particular for supporting the sale of a home. They were always professional and guaranteed me a smooth sale and thats exactly what they delivered. I will definitely work with them again and recommend to anyone that needs it. 5***** service ✨️ Thank you 😊
Agent replied · 20 March 2026
Good afternoon, Thank you for your 5* review. We love hearing positive feedback from our clients and we will pass your kind words along to Jamie and the rest of the team. We really appreciate you taking the time to provide us with feedback. Thanks again, Balgores Property Group
5/5
GoogleBalgores wasn’t my first choice as other agents had promised me a dedicated service at less cost which was not forthcoming. Moving to Michael K and team was a refreshing change. My sale was handled with speed, energy and excellent feedback throughout. I felt that Michael and his team were on my side and I received timely, accurate and good advice when needed. A lot of effort was put in by Michael and the whole team in getting a difficult sale over the line. The little extra I paid in comparison with other agents was well worth the difference and I cannot recommend them highly enough. Thank you. Balgores.
Agent replied · 20 March 2026
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It is good to hear how positive your experience has been with our Brentwood branch. We will be sure to let Michael and the team know your comments. We really appreciate you recommending us. Best wishes, Balgores Property Group
5/5
GoogleGreat service. Friendly and easy to reach.
Agent replied · 22 May 2026
Good afternoon , Thanks for taking the time to leave such a kind review, we really do appreciate it. … More
5/5
GoogleWent through a remortgage with Gemma through MAB, the service has been excellent from Gemma and the rest of the team. Very helpful in finding the best deal that suited our needs, always providing updates on the next steps with very clear comms. Would definitely be using their services and recommending them in the future.
Agent replied · 13 April 2026
Good afternoon, Thank you for your review, we are thrilled to hear you’re pleased with our service. It’s wonderful to know you’ve had such a positive experience with us. We will be sure to pass your feedback on to the Basildon branch. Best wishes, Balgores Property Group
5/5
GoogleGreat service from viewings on bank holidays to negotiating prices and support during completion. A big thank you to Jordan and Andrew!
Agent replied · 11 May 2026
Good afternoon, Thank you very much for your kind review. … More
5/5
GoogleIt was the first time me and my partner was renting. Andre was massively helpful and went through every little detail with us. The whole process was so much easier than what I thought. I would highly recommend these to anyone.
Agent replied · 11 May 2026
Good morning, We’re so pleased to hear that André and the team were able to help. … More
5/5
GoogleHighly recommend Balgores - particularly saoire who has been so efficient and knowledgeable with everything. She has really made the process so easy and enjoyable, extremely thankful to her. I will always recommend them to everyone, they have made the process extremely easy and even fun. They really are the best :)
Agent replied · 24 March 2026
Good morning, Thank you for your glowing feedback following your recent experience with … More
4/5
GoogleThere were a few hiccups at the start regarding who had authority to sell the house (probate) and who to speak to. But once I explained that only my name was on the Grant of Probate, everything went smoothly after that. Emily kept me …
5/5
GoogleGreat service, everything was handled professionally and efficiently. I'm very satisfied and grateful.
Agent replied · 20 March 2026
Good afternoon, Thanks for leaving us positive feedback. We're delighted to hear that you received such a professional service from our … More
5/5
GoogleI was referred to Peter Walker , from Mortgage Advice Bureau, the broker who helped me throughout my mortgage by Balgores. Peter has been excellent to work with. He helped me find out my best situation and helped with the best option for …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
