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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,988 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,231

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: CM1, SalesChelmsford
  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: SS14, Sales & Lettings (Landlords & Tenants)Basildon

ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.

ESTAS awards by year, 2025 to 2017
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
    • BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
    • WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
    • WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
    • Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)Hornchurch (1 North Street)
    • Best in PostcodeESTAS Best in Postcode 2025: RM14, Sales & Lettings (Landlords)Upminster
  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.

Lettings Agency of the Year by year, 2015 to 2013

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.

Negotiator Awards by year, 2017 to 2014

Source: The Negotiator Awards winners lists, as published, linked by year.

Reviews on Google

Showing 4,112 reviews on Google only. Show every review

5/5

Google

I had an excellent experience with Balgroes Gravesend from start to finish. I came across many estate agents, but Balgroes really stands out for their honesty, professionalism, and genuine care for their customers. They were always understanding and accommodating, especially around my work shifts and availability. Once I moved into the property, my property manager, Carlos Paternostro MARLA, was extremely helpful, supportive, and always willing to work around my circumstances. Throughout my tenancy, they carried out regular inspections and safety checks and genuinely looked after both the property and the tenant. When I moved out, I also received my full deposit back without any issues. I would highly recommend Balgroes Gravesend to anyone looking for a property in the area. If I could give more than five stars, I would give them 10 out of 10. Absolutely excellent service!

Angelina · 25 August 2026 · Balgores Gravesend

Agent replied · 22 October 2024

Hi Angelina, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. We will let Daniella and Andre know how much you appreciate their work. Best wishes, Balgores Property Group

5/5

Google

Samantha Beeson is an asset to Balgores! She was incredibly proactive and kept the chain and clients updated each step of the way, nothing was too much. Progression is such an important part of the house buying/ selling process and Sam is brilliant at this!

Faye · 24 August 2026 · Balgores Chelmsford

Agent replied · 26 August 2026

Hi Faye, Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Samantha provided such proactive support throughout your home move, keeping everyone informed and helping to keep the chain progressing smoothly. We’ll be sure to pass your kind words on to Sam, who will be thrilled to know her dedication made such a positive difference. Thanks, Balgores Chelmsford

5/5

Google

We have been clients of Balgores for many years through their lettings management services and we engaged them to sell our rental property recently. We were very happy with Frank Watkins efforts to move along our conveyancing process when we hit snags and he was responsive to our communications.

Gregory · 23 August 2026 · Balgores Gravesend

Agent replied · 24 August 2026

Hi Gregory, Thank you for your continued trust in Balgores and for choosing us to support you with the sale of your rental property. We’re pleased to hear that Frank was responsive and proactive in helping move things forward when you encountered conveyancing issues. We really appreciate your long-standing custom and are delighted our team could provide the support you needed throughout the sale. Thanks, Balgores Gravesend

5/5

Google

I had a great experience with Balgores Gravesend Estate Agents. Luke was absolutely amazing he was very welcoming, helpful and made sure I had all the information I needed. He was really friendly and professional throughout. Thank you, Luke!

Theepan · 22 August 2026 · Balgores Gravesend

Agent replied · 24 August 2026

Hi Theepan, Thank you for your fantastic feedback. We’re delighted to hear that Luke made you feel welcome, kept you informed and provided such friendly and professional support throughout your experience. We’ll be sure to pass your kind words on to Luke, and we really appreciate your recommendation. Thanks, Balgores Gravesend

5/5

Google

Rating only, no written review.

Isil · 21 August 2026 · Balgores Gravesend

Agent replied · 24 August 2026

Hi Isil, Thank you for taking the time to leave us a rating. We really appreciate your support and are pleased to have been part of your experience with Balgores Gravesend. Thanks, Balgores Gravesend

5/5

Google

We had a very positive experience with Marie and the team at Balgores throughout our purchase. Communication was excellent from start to finish, and they were always professional, responsive and proactive in helping to keep the transaction moving despite a number of challenges during the conveyancing process. Since moving into the property we've unfortunately uncovered a number of significant issues with the house itself, but those matters are entirely separate from the service we received from Balgores. Throughout the process, everyone at Balgores was approachable, supportive and genuinely committed to helping us get to completion. We'd have no hesitation in recommending Balgores to anyone looking to buy or sell a property.

Paul · 21 August 2026 · Balgores South Woodham Ferrers

Agent replied · 7 August 2026

Hi Paul, Thank you for taking the time to share your experience. We’re delighted to hear that Marie and the South Woodham Ferrers estate agent team provided clear communication, expert property guidance, and consistent support throughout your purchase, helping to keep everything progressing despite the complexities involved. We appreciate your understanding that the issues discovered after completion were separate from the service we provided. Thank you for your recommendation, and we wish you every happiness in your new home. Kind Regards, Balgores South Woodham Ferrers

5/5

Google

Mr. Luke did excellent job for me! I wish his success! Thanks zahir

Zahir · 20 August 2026 · Balgores Gravesend

Agent replied · 24 August 2026

Hi Zahir, Thank you for your kind feedback. We’re delighted to hear that Luke provided excellent support and helped make your experience a positive one. We’ll be sure to share your lovely comments with him, and we wish you all the best. Thanks, Balgores Gravesend

5/5

Google

If you’re buying a house I highly recommend the team at Balgores.. Ronni is brilliant 👍 thank you guys …

Bradley · 18 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 25 August 2026

Hi Bradley, Thank you for your recommendation. We’re delighted to hear that Ronni provided such brilliant support while you were buying your home. We’ll be sure to pass your kind words on to Ronni and the team, and we really appreciate you choosing Balgores Hornchurch. Thanks, Balgores Hornchurch

5/5

Google

We just bought our house with Balgores, couldn’t be happier with the service. Ronni always goes the extra mile and he was there for us all the way through. Definitely recommend!

Justina · 18 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 25 August 2026

Hi Justina, Thank you for your lovely feedback and recommendation. We’re so pleased to hear that Ronni went the extra mile and supported you throughout the purchase of your new home. Helping buyers feel supported and informed throughout the moving process is so important to us, and we’re delighted you had such a positive experience. Thanks, Balgores Hornchurch

5/5

Google

An extremely positive experience buying through Balgores Romford. Oskar was amazing, always available whenever I needed, answering all my questions and queries, providing his direct number for ease of contact nd communication, and informing …

Sameera · 18 August 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 11 August 2026

Hi Sameera, Thank you for taking the time to share your feedback. We’re delighted to hear … More

5/5

Google

We have been renting via Balgores for nearly 7 years. Our property manager Carlos has been amazing during this time. Our tenancy has been well-managed, and we've been very happy. Thank you for everything, Carlos.

Gemma · 17 August 2026 · Balgores Gravesend

Agent replied · 24 August 2026

Hi Gemma, Thank you for your lovely feedback and for choosing Balgores for nearly seven years. We’re delighted to hear that Carlos has provided such excellent support throughout your tenancy and that you’ve been so happy with the way your property has been managed. We’ll be sure to pass your kind words on to Carlos, and we truly appreciate your continued trust in our lettings team. Thanks, Balgores Gravesend

5/5

Google

I have had the pleasure of working closely with Daniella, who helped me find new tenants for my five-bedroom home. Throughout the process, Daniella was highly professional, approachable, and incredibly helpful. She went above and beyond to ensure everything ran smoothly, always keeping me informed and making the entire experience stress-free. I would highly recommend Daniella to anyone looking for a dedicated and knowledgeable property professional. Her commitment to providing excellent service and willingness to go the extra mile truly set her apart.

Hulya · 17 August 2026 · Balgores Gravesend

Agent replied · 28 July 2026

Hi Hulya, Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Daniella provided such dedicated support while helping you let your property. It’s fantastic to know her expert property guidance, professionalism, and clear communication helped make the lettings process straightforward and well managed from start to finish. We truly appreciate your recommendation and your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend

5/5

Google

I had a great experience viewing a property with Luke. From the moment we met, he was professional, friendly, and genuinely helpful. He took the time to understand my situation, answered all of my questions with patience, and made me feel comfortable throughout the viewing. Luke was knowledgeable about the property and never made me feel rushed or pressured. His honesty, understanding, and excellent customer service really stood out. It’s refreshing to deal with a letting agent who truly listens and goes the extra mile to help. I would highly recommend Luke to anyone looking for a professional, approachable, and supportive letting agent. Thank you for making the experience such a positive one and making us happy on our way home.

Princess · 17 August 2026 · Balgores Gravesend

Agent replied · 22 July 2026

Hi Princess, Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Luke provided a welcoming and professional experience, taking the time to understand your needs and offer clear, expert property guidance throughout your viewing. It’s great to know his communication and supportive approach helped you feel comfortable and informed without any pressure. We truly appreciate your recommendation and your kind words about the Gravesend estate agent team. Kind Regards, Balgores Gravesend

5/5

Google

Balgores made the entire experience much easier for us. Everything went smoothly, quickly and efficiently. Oluwaseun

Oluwaseun · 17 August 2026 · Balgores Gravesend

Agent replied · 14 August 2026

Hi Oluwaseun, Thank you for taking the time to share your feedback. We’re delighted to hear that our Gravesend estate agent team helped make your property journey feel straightforward and well managed. Providing clear communication and expert property guidance is something we take great pride in, so it’s wonderful to know you felt well supported throughout. We truly appreciate your kind words and support. Kind Regards, Balgores Gravesend

5/5

Google

Very helpful and patient.

Steve · 17 August 2026 · Balgores Gravesend

Agent replied · 24 August 2026

Hi Steve, Thank you for your kind feedback. We’re delighted to hear that our team were helpful and patient throughout your experience with Balgores Gravesend. Providing clear, supportive guidance throughout the moving process is important to us, and we really appreciate you taking the time to share your experience. Thanks, Balgores Gravesend

5/5

Google

I had a great experience with Balgores, especially working with Connor from the start and Donna through out the process. I appreciate their efforts through the whole process.

Anupama · 15 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 August 2026

Hi Anupama, Thank you for taking the time to share your lovely feedback. We’re delighted to hear that Connor and Donna provided you with such helpful support throughout your experience, and that their efforts made the process a positive one for you. We’ll be sure to pass your kind words on to them, and we truly appreciate your trust in the Balgores Hornchurch team. Thanks, Balgores Hornchurch

5/5

Google

We have used Balgores in Upminster twice, the first time we couldn't fault the service so returned to use them again and they didn't disappoint. Abbie, Camron and Donna did a superb job of selling a property, we were kept informed at each …

James · 15 August 2026 · Balgores Upminster

Agent replied · 24 August 2026

Hi James, Thank you for your wonderful feedback and for choosing Balgores Upminster for a … More

5/5

Google

We had a great experience with Balgores Upminster for the sale of our house. It was very professional and informative from the start, Abbie sold our house within the week and the team which followed on in the office were amazing keeping …

Steve · 15 August 2026 · Balgores Upminster

Agent replied · 14 August 2026

Hi Steve, Thank you for taking the time to share your feedback. We’re delighted to hear … More

5/5

Google

We recently bought our house through Balgores Upminster and had a great experience. The communication was brilliant throughout, we were always kept in the loop and never had to chase for updates, which made the whole process as stress free …

Lucy · 15 August 2026 · Balgores Upminster

Agent replied · 14 August 2026

Hi Lucy, Thank you for taking the time to share your feedback. We’re delighted to hear … More

5/5

Google

We have just sold our property through Balgores Upminster. Abi was personable yet professional throughout. We really appreciated the efforts that were went to to ensure viewings were close together, which meant the world when we have a busy …

Sarah · 15 August 2026 · Balgores Upminster

Agent replied · 14 August 2026

Hi Sarah, Thank you for taking the time to share your feedback. We’re delighted to hear … More

5/5

Google

A big shoutout to Allanah and Ellie. Both have been fantastic through the process. Very professional, friendly and approachable. Put me at ease throughout. And on top of that found me a buyer within a week of putting property on market. Not all heros wear capes. Thank you ladies. I would definitely recommend you!

Jacqueline · 14 August 2026 · Balgores Chelmsford

Agent replied · 19 August 2026

Hi Jacqueline, Thank you for taking the time to share your lovely feedback. We’re delighted to hear that Allanah and Ellie provided such reassuring and professional support throughout your sale, while also helping you secure a buyer so quickly. Their friendly approach and commitment to keeping you comfortable throughout the process are qualities we’re very proud of within our Chelmsford estate agent team. We truly appreciate your recommendation and kind words. Kind Regards, Balgores Chelmsford

5/5

Google

Thank you for all assistance! Very helpful and good service.

Corneliu · 14 August 2026 · Balgores Gravesend

Agent replied · 14 August 2026

Hi Corneliu, Thank you for taking the time to share your feedback. We’re pleased to hear that our Gravesend estate agent team provided the support you needed and that you were happy with the service received. We truly appreciate your kind words and support. Kind Regards, Balgores Gravesend

5/5

Google

I highly recommend Balgores, especially Mr. Rex. He was incredibly cooperative, professional, and understanding throughout the entire process of buying our property. He guided us at every stage, ensuring everything went smoothly and was always available to answer our questions. I truly appreciate his dedication and outstanding service. In my opinion, he is one of the best estate agents I have worked with. Thank you, Mr. Rex, for making our home-buying experience so positive!

Tayyab · 11 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 23 July 2026

Hi Tayyab, Thank you for your wonderful feedback. We’re delighted to hear that Rex provided such dedicated support throughout your purchase and helped make the moving process a positive experience. It’s great to know his expert property guidance, professionalism, and clear communication gave you confidence at every stage. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

5/5

Google

We had a great experience with Ronnie at Balgores Estate Agents. He was friendly, professional, and very helpful throughout our property search. He took the time to show us a range of houses, answered all of our questions, and never made us feel rushed or pressured. His knowledge and approachable manner made the whole process much easier and more enjoyable. We really appreciated his excellent service and would happily recommend Ronnie to anyone looking for a reliable and personable estate agent.

Amrit · 11 August 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 23 July 2026

Hi Amrit, Thank you for your wonderful feedback. We’re delighted to hear that Ronnie provided such friendly and professional support during your property search. It’s great to know his local property knowledge, expert property guidance, and approachable manner helped make the experience more enjoyable and allowed you to explore your options with confidence. We truly appreciate your recommendation and your kind words about the Hornchurch estate agent team. Kind Regards, Balgores Hornchurch

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.

Reviews may appear on more than one platform.

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