Trusted Agent profile · Essex

Verified

Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,116 reviews on Google only. Show every review

5/5

Google

I can’t thank Paul, Marie and Clare enough for handling the sale of my late father’s property which at times was very fraught through no fault of them or us. They always kept me up to date and always replied to any queries I had promptly which helped to ease the stress big time. I always felt that they had everything covered and the many viewings outside of South Woodham were always carried out efficiently, always notifying me in advance when they would be carried out. I would have no hesitation in recommending Balgores.

Lin · 16 September 2025 · Balgores South Woodham Ferrers

Agent replied · 28 January 2026

Good morning, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. We're delighted that we didn't disappoint on this occasion. All the best, Balgores Property Group

5/5

Google

A huge thank you to Marie and Paul at Balgores South Woodham Ferrers! They were both excellent and supported us all the way through our house purchase. Marie kept us updated and chased things when needed, while Paul was always helpful and reassuring. The whole process felt smooth and stress-free thanks to their hard work and communication. We couldn’t recommend the team highly enough!

J · 16 September 2025 · Balgores South Woodham Ferrers

Agent replied · 28 January 2026

Good afternoon, Thank you ever so much for your review. We're absolutely delighted to hear that Marie and Paul provided such excellent support throughout your house purchase. We'll be sure to pass on your kind words to both Marie, Paul and the team. Your recommendation means a great deal to us. Wishing you all the very best in your new home, Balgores South Woodham Ferrers

5/5

Google

Balgores offers a wide range of properties, our experience with their Upminster team was fantastic. Ricky and Donna were always available to address our queries promptly and professionally. …

Kavitha · 16 September 2025 · Balgores Upminster

Agent replied · 8 May 2026

Good morning, Thank you for letting us know about your recent experience with our Upminster branch. … More

5/5

Google

I had a very smooth experience with the Balgores team - Chris, Michelle, Donna and Ricky. The nature of the purchase was such that we had a really short timeline to make the purchase. The team made sure that they were always available to …

Adeoye · 16 September 2025 · Balgores Upminster

Agent replied · 8 May 2026

Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents Chris, Michelle, Donna and Ricky, … More

5/5

Google

I was recommended to use Peter as my Mortgage Advisor and would recommend on to other! Peter was nothing but helpful, informative & on the ball. There was never a question he didn’t have an answer for and simply made me feel at ease …

Kirby · 16 September 2025 · Balgores Upminster

Agent replied · 11 January 2025

Good evening, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Upminster branch. We … More

5/5

Google

Chris and Donna have both been amazing from start to finish. They worked tirelessly to help us achieve a very tight timeline from going to market through to completion and expertly managed our expectations from day one. We opted for their …

Ian · 16 September 2025 · Balgores Upminster

Agent replied · 22 December 2024

Dear Ian, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Upminster branch. We … More

5/5

Google

I recently worked with Peter and Claire to secure a new mortgage for my rental property. I couldn't have asked for a smoother process. Peter and team worked with me from the get go and guided me through the process brilliantly. Nothing was …

Philip · 16 September 2025 · Balgores Upminster

Agent replied · 22 December 2024

Good afternoon, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and … More

5/5

Google

Reece Woodhall has performed incredibly well. He assisted me the property for letting. He was well-organised and professional. He kept me informed at every stage of the process, which made me feel confident and secure in my decision-making. …

Muhammad · 16 September 2025 · Balgores Upminster

Agent replied · 8 December 2024

Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agent Reece was well organised and … More

5/5

Google

Glad I chose Balgores Upminster to sell my house, as a girl living on my own Abbie in particular made it less stressful, put my mind at ease after a tense time and ensured everyone coming through the door had been thoroughly background …

Danielle · 16 September 2025 · Balgores Upminster

Agent replied · 8 December 2024

Good morning, Thank you for your kind words about the Upminster branch and in particular Abbie. We will be sure to let her know. … More

5/5

Google

Peter Walker from Balgores highly recommend as a mortgage advisor. We’ve moved 3 times and gone with Peter. He always makes the process easy and helping us find the best mortgage for us. …

Sarahrosepeate · 16 September 2025 · Balgores Upminster

Agent replied · 8 December 2024

Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Peter. We really appreciate you taking the … More

5/5

Google

We wanted to say a huge thank you to Peter Walker (mortgage broker) and Claire for helping us secure our first home. They have been so helpful throughout with loads of useful information and guidance. There were no sales techniques used, …

Charlotte · 16 September 2025 · Balgores Upminster

Agent replied · 8 December 2024

Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Peter. A huge congratulations on purchasing your first home. … More

5/5

Google

Balgores Upminster are quite simply put, 'the best estate agents in the area'. Outstanding communication from start to finish, with a honest and personalized approach. Genuine care and support was given throughout the selling process at all …

Stacey · 16 September 2025 · Balgores Upminster

Agent replied · 8 December 2024

Good morning, Thanks for leaving us such positive feedback, we'll pass your kind words on to Billy, Chris and Donna. … More

5/5

Google

Peter Walker in the mortgage department team is exceptional. His extremely knowledgeable, informative and will go over and above to make sure that , you get your needs met.I have never in my 20 years of mortgaging and re-mortgaging had such …

Grace · 16 September 2025 · Balgores Upminster

Agent replied · 25 October 2024

Good afternoon, We're delighted to hear that our mortgage team and Peter in particular, were so helpful. We will be sure to let him know. … More

5/5

Google

We got a fantastic service from Balgores Upminister from the moment we met with Ricky Nelson during the viewing our property to the completion of the process. Staff were very responsive and helpful in navigating the process, Donna Hickey …

Jane · 16 September 2025 · Balgores Upminster

Agent replied · 25 October 2024

Hi, Thank you for your glowing feedback following your recent experience with Ricky Nelson and the rest of the team. We'll be sure to pass this on to them. … More

5/5

Google

We sold a property with the Upminster branch and from the initial appointment with Billy Gill, we was throughly impressed with how understanding he was of the situation. …

Brad · 16 September 2025 · Balgores Upminster

Agent replied · 25 October 2024

Hi, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More

5/5

Google

I would highly recommend Balgores Upminster for anyone who wants to sell their house. They were professional from day one through to exchange of contracts. Special thank you to Chris and his team for their organised and professional …

Fisun · 16 September 2025 · Balgores Upminster

Agent replied · 8 May 2026

Hi Fisun, Thanks for leaving us such a lovely review, we really appreciate it. It's great … More

5/5

Google

I honestly can’t thank Balgores enough from start to finish the whole team were brilliant, Ricky, Donna, Michelle, Abbi always there to help and very efficient. Sold within 24 hours of going on the market. …

Fiona · 16 September 2025 · Balgores Upminster

Agent replied · 7 May 2026

Good afternoon, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a positive experience with our team at … More

5/5

Google

As first time buyers purchasing our new home, the service we received from Abbie, Donna, Michelle and the whole team at Balgores was brilliant. We had a very long wait for our chain to become complete but Abbie kept us updated throughout …

Abbie · 16 September 2025 · Balgores Upminster

5/5

Google

Everyone involved in the sale to completion service has been very professional and pleasant. It may cost a little more but it is worth it. Chris took the lead and was very well supported by Ryan, Ricky and Abbie. They managed all viewings …

Alex · 16 September 2025 · Balgores Upminster

Agent replied · 13 April 2026

Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More

5/5

Google

Moving house is undoubtedly stressful and choosing the right estate agent is key. We couldn’t have chosen better than Balgores Upminster. From our initial meeting with Chris and Abbie, throughout marketing, viewings, offer and finally …

Leonie · 16 September 2025 · Balgores Upminster

Agent replied · 13 April 2026

Good morning, Thank you so much for your thoughtful review. … More

5/5

Google

I would highly recommend Balgores Upminster. The whole team was brilliant from start to finish with the sale of my flat. We moved to Balgores after a bad experience with another local agent and it was worth every penny. All the staff …

Elizabeth · 16 September 2025 · Balgores Upminster

Agent replied · 13 April 2026

Good afternoon, We are so pleased we were able to offer a more positive experience following … More

5/5

Google

The team at Balgores Upminster branch made selling our house a smooth process. The entire team are extremely professional and hard working. A special mention to Ricky who provided the initial valuation and support throughout the sales …

Thomas · 16 September 2025 · Balgores Upminster

Agent replied · 7 May 2026

Good morning, Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback and are glad to hear that Ricky, Abby and our team … More

5/5

Google

communication with balgores was really clear from start to finish, and they were very quick in responding to all my enquiries throughout the sale. They also have a person that helps with liason between the sellers and buyers solicitors for …

Julie · 16 September 2025 · Balgores Chelmsford

Agent replied · 23 December 2024

Good morning, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More

5/5

Google

Required renting in Chelmsford and reached out to Ben Vainola a Lettings Consultant at Balgores Property. The team have been fantastic from the start of the engagement, to arranging viewing and signing the agreement. Clear …

Barry · 16 September 2025 · Balgores Chelmsford

Agent replied · 8 December 2024

Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents have been communicating with you … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

Want Balgores to help?

Send Balgores a message.

What do you need help with?

Balgores will use your details to contact you about this. See our privacy notice.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent