Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleFirstly I’d like to thank Reece from the Hornchurch Branch. Reece was absolutely fantastic. Reece found my partner and I a home within a few days and we moved in a week later. Really simple process, always on hand to help with any questions …
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind … More
1/5
GoogleI just rented a flat through them days ago, they said that they can only release the keys to the property if I sign the inventory first, so I had no choice. I moved in and there's no lighting in half of the property, reported it in an email …
5/5
GoogleA truly outstanding experience from first to last from Andreea-Ionela Pop at the Hornchurch branch of Balgores. …
Good afternoon, Thank you ever so much for your kind feedback. We're thrilled to hear that you … More
5/5
GoogleVery easy review to write! Andre and team delivered a gold standard throughout. I have zero complaints …
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Gravesend branch. We … More
5/5
GoogleJust bought my first home as a first time buyer through Balgores and i cannot give them enough credit! Andrew was always so polite and to the point, no messing us around right from …
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Andrew and the team. … More
5/5
GoogleAndre demonstrated exceptional professionalism and dedication in facilitating our tenancy setup. From the initial inquiry to the final paperwork, he ensured every step was handled with precision and clarity. Andre's responsiveness and …
Hi Rihan, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. … More
5/5
GoogleSelling my departed mother's house with Balgores has been a straightforward and quick process, with many thanks to Andrew Perry, who answered our questions before we started, and after for his friendly and efficient service. The whole …
Good Morning, Our deepest condolences on the loss of your mother. We understand that selling a loved one's property can be an emotional and challenging process. … More
5/5
Googleprofessionalism was consistent. They were always on time for appointments and provided reliable advice. Their reliability was crucial during the closing stages, ensuring a smooth final transaction …
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleAndrew Perry and the rest of the Balgores team have provided us (acting as executors of my late brother-in-law’s estate) with a very friendly, efficient and professional service throughout the sale of the property. When we needed it, his …
Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
GoogleRecently started to rent through Balgores.The team (Daniella and Andre Treserden)have been excellent.They have been very helpful and friendly.They have been quick to respond to emails and any questions we had. …
Good morning,, Thank you for your glowing feedback following your recent experience with Daniella and Andre. We'll be sure to pass this on to them. … More
5/5
GoogleAndrew from Balgores in Gravesend was fantastic throughout the entire process of selling our property. From the outset, he had a clear plan, secured a buyer quickly, and kept things moving smoothly to completion. He was always available, …
Good morning, Thank you so much for your kind and detailed review. It's fantastic to hear how positive your experience of selling your property … More
5/5
GoogleMy husband and I have had the pleasure of working with Balgores twice. First when I purchased my flat as a first time buyer and they did such a fantastic job that we decided to go back to them to sell the same property 5 years later due to …
Good morning Nisha, Thanks for leaving us such positive feedback, we'll pass your kind words on to our team, Andrew in particular. We're glad you found him to be professional, … More
5/5
GoogleI had a very stressful experience when buying my first home. Unfortunately, I had a few different agents helping me through the process one in particular which made my already stressful process worse. …
Good morning, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience Andrew in our Gravesend … More
5/5
GoogleBalgores were not an Estate Agent I knew of. But we contacted 4 estate agents, two we knew, one recommended by a trusted source. Then Balgores, who got a good review from an Estate Agent review site. Balgores convinced us that they …
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to our Gravesend branch. We really appreciate … More
5/5
GoogleWe originally put our property on the market last October and it was sold within a week. However, unbeknownst to Jason or Andrew Perry there was an underlying factor affecting our purchasers mortgage. The house then had to go back on the …
Good morning, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Gravesend branch. We … More
1/5
GoogleI wouldn't recommend this company at all, especially if you're a first-time buyer. Arranged a viewing, and placed an offer which was accepted. Paid for my Solicitors, and mortgage fee, and my mortgage was accepted after a valuation from the …
Thank you for your feedback, I was sorry to hear you were unhappy with our service received in November 2024. … More
5/5
GoogleI have an amazing experience with Andre from Balgores Gravesend in helping us find our new house. Everyone I spoke to on phone was so lovely and very responsive. Getting the house was so smooth and professional from start to finish. Andre …
Good afternoon, Thank you ever so much for your thoughtful and kind feedback. … More
5/5
GoogleBalgores Gravesend Estate Agents & Letting Agents have been very efficient in helping myself and my family. …
Good afternoon, Thank you so much for your kind words. … More
5/5
GoogleI honestly can’t recommend Daniella highly enough. From the very beginning, she was not only professional and knowledgeable but also genuinely kind and supportive. She made the whole process feel smooth and stress-free, always going the …
Good afternoon, Your feedback is extremely valuable to us, and we’re delighted to hear about … More
5/5
GoogleAs a first time landlord, Daniella made me feel so comfortable and well informed throughout the process. Her efficiency is next to none which made every part of the process of getting my house on the market easy. Her personable nature made …
Good morning, We are ecstatic to hear about your positive experience with Daniella and the team at our Gravesend branch. Your feedback is incredibly valuable to us. Thank you … More
5/5
GoogleWe met Andrew from Balgores in Gravesend about 2yrs ago, when we were about to put our house up for sale. At that time, we went along with another very well-known estate agent, who had recently sold a family member's house. I got back to …
Good morning It's wonderful to hear that Andrew and the team at the Gravesend branch were able to assist you in selling your property, especially after such a challenging … More
5/5
GoogleAndrew from Balgores managed what was a very stressful process. He always kept us updated even when sickness meant the office was short staffed. I feel like he made himself very available throughout the process and was very honest and …
Good morning, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us, and will be sure to … More
5/5
GoogleI had the pleasure of working with Marie throughout the purchase process. As the purchaser’s solicitor from Muve Conveyancing, I found her to be professional, responsive and proactive at every stage. She kept both the client and us fully informed, making the transaction run smoothly. It was a real pleasure collaborating with her. ⭐⭐⭐⭐⭐
Good afternoon, Thank you for taking the time to share such thoughtful feedback. We're so pleased to hear that your experience working with Marie was a positive one. We're delighted the process ran smoothly. Your kind words will be passed on to Marie. Warm regards, Balgores, Hornchurch
5/5
GoogleWe cannot thank Marie, Paul, and Clare enough for their incredible support throughout our selling journey. From the very beginning, they went above and beyond, showing potential buyers around our home, saving us the time and stress of arranging viewings ourselves. Their clear and proactive communication meant we were always kept in the loop with regular updates, and any questions or concerns were answered quickly and thoroughly. What really stood out was how seamless they made the entire process. From the first valuation to the final completion, everything was handled with the utmost professionalism and care. They ensured that any potential hurdles were managed efficiently, keeping things moving without unnecessary delays. The whole team’s dedication and attention to detail gave us complete peace of mind, and we genuinely couldn’t recommend them highly enough to anyone looking to sell their home.
Good afternoon, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and appreciate you taking the time to let us know about your experience. All the best, Balgores Property Group
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
