5/5
GoogleChen was very helpful. He explained things really well.
Agent replied · 23 September 2025
Good afternoon, Thank you ever so much for your 5-star review, we’ll be sure to pass your kind words on to Chen. Best wishes, Balgores Hornchurch
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)32 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)22 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,116 reviews on Google only. Show every review
Google5/5
GoogleBen was wonderful made the process easy and stress free.
Agent replied · 20 March 2026
Good afternoon, Thank you for your 5* review, we will be sure to let the team know your feedback. … More
5/5
GoogleBen was instrumental in securing a variety of clients for our house. As this was the first time the house was on market he had to help with assessing the market price for this house.
Agent replied · 20 March 2026
Good afternoon, We're delighted to hear that our team was were so helpful. We appreciate you leaving us feedback. … More
2/5
GoogleRating only, no written review.
5/5
GoogleGreat service and very professional. We moved from London to Chelmsford. Ben helped us in the process and was very quick.
Agent replied · 20 March 2026
Good morning, Thank you for sharing your feedback about Ben's professional service during your London to Chelmsford move. … More
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Good afternoon, Thank you for your 5* review Best wishes Balgores Chelmsford
5/5
GoogleI have been dealing with Daniel Lawrence for quite some time now and i find him to be extremely efficient and very responsive, even in emergency situations. Highly recommend both he and Balgores.
Agent replied · 8 December 2024
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Daniel and the rest of the team. We really … More
5/5
GoogleWe’ve had a great experience with Kinetic buying our first home. Jo regularly updated us and made us feel it was progressing when our solicitor slacked on their part. Highly recommend and great customer service from Jo😊 …
Agent replied · 19 May 2026
Thank you for your lovely review! We’re so pleased to hear Jo’s communication and support helped make your first home purchase a positive experience. We’ll be sure to pass on your kind words to her.
5/5
GoogleHurray - we sold our house through Kinetic. We would both like to say a very big thank you to the whole team, who were brilliant from the start of the process up until the end. Highly recommend, plus it’s also great they are a local business. Try Kinetic, you won’t be disappointed.
Agent replied · 19 May 2026
Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Kinetic was so positive from start to finish. We really appreciate your support and recommendation, it means a lot to our team.
5/5
GoogleHad a lovely experience with Reece he was so kind, helpful and professional - a real credit to the Balgores team
Agent replied · 23 September 2025
Good morning, We are grateful for your kind words about Reece. His professionalism truly reflects our team values. … More
5/5
GoogleBalgores made a very dispruted, confused family a happy once again vibrant family with a lovely 3 bed room home. This is just about the house but the agent and search experience from the Hornchurch staff especially one of them called Recce …
Agent replied · 23 December 2024
Morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you remark, "Recce and Hornchurch Balgores you are … More
5/5
GoogleI have used Balgores for several years to rent my property. They are trustworthy, experienced and great at finding good tenants and making sure the whole process is smooth and stress-free. …
Agent replied · 23 December 2024
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch. We … More
5/5
Googletook a while, it was my first experience of renting a property with Balgores. Its was a great experience specially- Danielle Battie stuck with me and were very supportive and reassuring. from the Hornchurch office, were extremely patient …
Agent replied · 10 November 2024
Good morning, Thank you for your glowing feedback following your recent experience with Danielle. We'll be sure to pass this on to her. … More
5/5
GoogleI recently rented my first flat with Balgores and the whole process was so easy, straightforward and no stress. I had the pleasure of Reece Woodhall being my letting agent and he was very approachable, responsive and helpful. I’ve had 0 …
Agent replied · 10 November 2024
Good Afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agent Reece was approachable, responsive … More
5/5
GoogleI am pleased to leave a 5 star review for Connor who was instrumental in supporting my purchase as a first time buyer. He had the patience to accommodate viewings so that I could decide with conviction if the property was right for me. As I …
Agent replied · 24 October 2024
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Connor and Deepuk. … More
5/5
GoogleWe have recently sold a property with Balgores Hornchurch, we have dealt with Connor, Georgia and Billy (Manager) and then with the sales progressor Donna. We have received exceptional service from all with have dealt with and we can not …
Agent replied · 24 October 2024
Hello Kerry, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More
5/5
GoogleI am always happy with the balgores. Even from previous experiences. But this remarkable staff member, mark, really does care about you. Really cares about his clients. It isn’t just another sale to him. Or another exchange. I’m pretty sure …
Agent replied · 8 January 2025
Good morning, Thank you for your glowing feedback following your recent experience with Mark in our Hornchurch branch. We'll be sure to pass this on to her. … More
5/5
GoogleBilly at Balgores and his team, not only found me the right buyer but got me the best price on my 7bedroom detached house in Hornchurch and when I say best price he smashed the ceiling price of the road and with their contacts and market …
Agent replied · 22 May 2026
Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More
5/5
GoogleWe recently purchased our property through Balgores Hornchurch, and it's crystal clear why they're considered the top estate agents in the area. From our first interaction, the team displayed exceptional professionalism and in-depth …
Agent replied · 22 May 2026
Good afternoon, Thanks for your lovely review. We're thrilled to hear that Donna provided such a good experience while helping … More
5/5
GoogleI’ve used the Balgores to manage a block of apartments in Upminster. Their service has been excellent managing the whole process between searching for quality tenants , managing inventory and everything I’ve needed to give me peace of mind …
Agent replied · 22 May 2026
Good morning, We are absolutely thrilled to hear about your positive experience with Balgores in Hornchurch. … More
1/5
GoogleBEWARE NOT OT USE THIS AGENT The services which I have obtained for agent is absolutely diabolic and a disgrace. My family has made an offer for a property 5 months ago and they have …
Agent replied · 22 May 2026
We are sorry to learn that your experience with Balgores Hornchurch Branch has not been a satisfactory one, however, we have cross referenced your details with our system and are having trouble sourcing the property transaction. … More
5/5
GoogleThe service has been absolutely impeccable. I’ve known Chris Ping for a few years. He’s absolutely kind generous and very honest. He provided a market rent appraisal for my property which was £700 higher than his competitors and when he …
Agent replied · 22 May 2026
Good morning, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and … More
5/5
GoogleThe overall experience with Balgores has been excellent from start to finish. A lot of the process was tailored to make me feel comfortable and meet my needs. Everything was handled professionally with clear, good advice and timely …
Agent replied · 22 May 2026
Good afternoon, Thanks for your review, we are delighted you were happy with our service. It is great to know you've had such a positive experience with us. … More
1/5
GoogleMisleading Practices and Breach of Regulations I'm extremely disappointed with Balgores- Hornchurch's handling of a property we …
Agent replied · 22 May 2026
Hi Ashley, This matter was internally investigated by Billy Gill MNAEA (Area Director) and … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
