Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleHad a lovely experience with Reece he was so kind, helpful and professional - a real credit to the Balgores team
Good morning, We are grateful for your kind words about Reece. His professionalism truly reflects our team values. … More
5/5
GoogleChen was very helpful. He explained things really well.
Good afternoon, Thank you ever so much for your 5-star review, we’ll be sure to pass your kind words on to Chen. Best wishes, Balgores Hornchurch
5/5
GoogleEasy process from start to finish!
Thank you for your 5* review! We're thrilled the process was easy from start to finish. Best wishes Balgores - Hornchurch
5/5
GoogleEasy process from start to finish!
Thank you for your 5* review! We're thrilled the process was easy from start to finish. Best wishes Balgores - Hornchurch
5/5
GoogleBalgores made a very dispruted, confused family a happy once again vibrant family with a lovely 3 bed room home. This is just about the house but the agent and search experience from the Hornchurch staff especially one of them called Recce …
Morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you remark, "Recce and Hornchurch Balgores you are … More
5/5
GoogleI have used Balgores for several years to rent my property. They are trustworthy, experienced and great at finding good tenants and making sure the whole process is smooth and stress-free. …
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Hornchurch branch. We … More
5/5
Googletook a while, it was my first experience of renting a property with Balgores. Its was a great experience specially- Danielle Battie stuck with me and were very supportive and reassuring. from the Hornchurch office, were extremely patient …
Good morning, Thank you for your glowing feedback following your recent experience with Danielle. We'll be sure to pass this on to her. … More
5/5
GoogleI recently rented my first flat with Balgores and the whole process was so easy, straightforward and no stress. I had the pleasure of Reece Woodhall being my letting agent and he was very approachable, responsive and helpful. I’ve had 0 …
Good Afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agent Reece was approachable, responsive … More
5/5
GoogleI am pleased to leave a 5 star review for Connor who was instrumental in supporting my purchase as a first time buyer. He had the patience to accommodate viewings so that I could decide with conviction if the property was right for me. As I …
Morning, Many thanks for leaving us a review. We'll pass your kind feedback onto Connor and Deepuk. … More
5/5
GoogleWe have recently sold a property with Balgores Hornchurch, we have dealt with Connor, Georgia and Billy (Manager) and then with the sales progressor Donna. We have received exceptional service from all with have dealt with and we can not …
Hello Kerry, Thanks for your kind review. We pride ourselves on providing an excellent customer service, so it's great to hear we didn't disappoint on this occasion. … More
5/5
GoogleAfter an unsuccessful sale with two other agents we contacted Billy Gill at Balgores in Hornchurch. Billy has exceptional knowledge of the market and area and provides realistic feedback around what you need to do to prepare your property …
Good morning, Thanks for leaving us such a lovely review, we really appreciate it. We're happy to hear that our team provided you with an excellent service, and … More
5/5
GoogleCouldn’t recommend Balgores enough! Big thanks to Bradley & Donna & team for making my dream house come true. …
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Bradley, Donna and the rest of the team. … More
5/5
GoogleWe recently purchased our property through Balgores Hornchurch, and it's crystal clear why they're considered the top estate agents in the area. From our first interaction, the team displayed exceptional professionalism and in-depth …
Good afternoon, Thanks for your lovely review. We're thrilled to hear that Donna provided such a good experience while helping … More
5/5
GoogleI’ve used the Balgores to manage a block of apartments in Upminster. Their service has been excellent managing the whole process between searching for quality tenants , managing inventory and everything I’ve needed to give me peace of mind …
Good morning, We are absolutely thrilled to hear about your positive experience with Balgores in Hornchurch. … More
5/5
GoogleThe service has been absolutely impeccable. I’ve known Chris Ping for a few years. He’s absolutely kind generous and very honest. He provided a market rent appraisal for my property which was £700 higher than his competitors and when he …
Good morning, Thank you for your kind words about our team. We're delighted that we were able to provide you with an excellent service, and … More
5/5
GoogleI am always happy with the balgores. Even from previous experiences. But this remarkable staff member, mark, really does care about you. Really cares about his clients. It isn’t just another sale to him. Or another exchange. I’m pretty sure …
Good morning, Thank you for your glowing feedback following your recent experience with Mark in our Hornchurch branch. We'll be sure to pass this on to her. … More
5/5
GoogleBilly at Balgores and his team, not only found me the right buyer but got me the best price on my 7bedroom detached house in Hornchurch and when I say best price he smashed the ceiling price of the road and with their contacts and market …
Good afternoon, Our goal is to help our customers through what can be a stressful time. We're happy to hear that you had a great experience with us. … More
1/5
GoogleBEWARE NOT OT USE THIS AGENT The services which I have obtained for agent is absolutely diabolic and a disgrace. My family has made an offer for a property 5 months ago and they have …
We are sorry to learn that your experience with Balgores Hornchurch Branch has not been a satisfactory one, however, we have cross referenced your details with our system and are having trouble sourcing the property transaction. … More
5/5
GoogleThe overall experience with Balgores has been excellent from start to finish. A lot of the process was tailored to make me feel comfortable and meet my needs. Everything was handled professionally with clear, good advice and timely …
Good afternoon, Thanks for your review, we are delighted you were happy with our service. It is great to know you've had such a positive experience with us. … More
5/5
GoogleTotally recommend to do the rent process with them, really helpful and aware of your needs and request. …
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel our agents have been so helpful with your move. … More
1/5
GoogleMisleading Practices and Breach of Regulations I'm extremely disappointed with Balgores- Hornchurch's handling of a property we …
Hi Ashley, This matter was internally investigated by Billy Gill MNAEA (Area Director) and … More
5/5
GoogleFirstly I’d like to thank Reece from the Hornchurch Branch. Reece was absolutely fantastic. Reece found my partner and I a home within a few days and we moved in a week later. Really simple process, always on hand to help with any questions …
Good morning, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind … More
1/5
GoogleI just rented a flat through them days ago, they said that they can only release the keys to the property if I sign the inventory first, so I had no choice. I moved in and there's no lighting in half of the property, reported it in an email …
5/5
GoogleA truly outstanding experience from first to last from Andreea-Ionela Pop at the Hornchurch branch of Balgores. …
Good afternoon, Thank you ever so much for your kind feedback. We're thrilled to hear that you … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
