Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,116 reviews on Google only. Show every review
5/5
GoogleI've used Balgores for the second time now, and once again, the experience has been exceptional. Their service is consistently professional, efficient, and friendly. I’d happily recommend them to friends and family. A special mention to Ana …
Good morning, Thank you for your review! We're happy to hear about your exceptional experience with our Basildon branch. … More
5/5
GoogleI recently purchased my new home through Balgores, and I cannot speak highly of the incredible service I received. From start to finish, the process was smooth, transparent and efficient. The team worked seamlessly together, finding me the …
Good morning, Thank you for your five-star rating! … More
1/5
GoogleI had a very disappointing experience with this estate agent beyond one star. I found their approach to be aggressive, manipulative, most at times, extremely rude. If you’re a first-time buyer, be especially cautious, it’s clear that many …
5/5
GoogleI just want to say a big thank you to Gemma who is amazing, and I wouldn't have got my mortgage without her. She never gave up on me when I got withdrawn she helped me find another and she promised me 120% until she found me a lender in …
Good morning, Thank you for your review, we're thrilled to hear you're pleased with our service. … More
5/5
GoogleJust wanted to thank Harrison Thorne personally for being so efficient, from taking the first phone call for viewing, viewing confirmation and then taking the offer, and everything after this, …
Good afternoon, We’re delighted to hear about your positive experience with Harrison. … More
5/5
GoogleI had a great experience letting a house in Basildon through Balgores. The process was smooth from start to finish, and I always felt well-informed and supported. A special thanks to Louis Zetter, who was incredibly helpful throughout, …
Good afternoon, Thanks for leaving us such a lovely review, we really appreciate it. It's great to hear how positive your experience has been with our Basildon … More
5/5
Google5-Star Review for Michael Charles MARLA, Balgores Lettings (Basildon) I had an outstanding experience working with Michael Charles, the Lettings …
Good morning, Thank you so much for your five-star review. … More
5/5
GoogleI was able to find the right property to let thanks to Michael Charles. My wife and I were searching for a few months for the right place and I had contacted Michael about one of the properties I saw being advertised by Balgores. Sadly, we …
Good morning, Thank you ever so much for taking the time to leave us a review. … More
5/5
GoogleExcellant service from Dillan Mack & his team . After being let down by our buyer very last Minute they resold my father’s property within 24 hours! Kept us updated and …
Good morning, Thanks for your review, we're delighted you're happy with our service. It's great to know you've had such a positive experience with us. … More
5/5
GoogleGemma has been amazing from the beginning of my house till the end. She explained everything about the mortgage clearly and calmly; always willing to help whenever i encounter problems. She is an amazing person. …
Good afternoon, Thank you very much for taking the time to leave us a review. … More
5/5
GoogleMichael was great, told him my criteria and price budget to rent a property. Within a matter of days I had a new home and he helped me every step of the way with any questions or things I was unsure about. Great service can't thank him …
Good afternoon, Thank you for leaving us a review and for letting us know about your recent experience with Michael. … More
5/5
GoogleWe are bought a property through Balgores Basildon the team has been absolutely amazing behaviour very helpful specially thanks to Mr. Harrison, and thanks to all the teams Balgores Basildon, …
Good afternoon, Thank you for taking the time to leave us a review. Customer service is really important to us, and we pride ourselves on helping … More
5/5
GoogleHarrison been an amazing person. Showed me the write property from the first time like he read my mind as what kind of property I would be interested in. So no time wasted there. …
Good afternoon, Thank you for your review. We love hearing positive feedback from our clients and we'll pass your kind words along to Harrison and the rest of the team. We … More
5/5
GoogleI recently used Balgores Basildon to sell my flat and I was absolutely delighted with the service they provided. They were professional, friendly and kept me informed at all times of the progress and what would happen next. They were …
Good afternoon, Thanks for leaving us such positive feedback, we'll pass your kind words on to our team, especially Dillan, Will and Sarah. … More
5/5
GoogleDean made the search for a new home really straightforward and was great to liaise with during the whole process. Never had such a stress free move. Thanks so much!
5/5
GoogleHave just exchanged on my purchase and couldn’t thank Trudy enough! Very consistent updates and chasing on her end to get this through as quickly as possible. Greg was also great getting my offer accepted. Thanks to both :)
5/5
GoogleGreg and Trudy did an amazing job at getting my house sold and then helping us through to completion.
5/5
GoogleThis is a friendly, helpful and effective company. Highly professional
5/5
GoogleFriendly, helpful service and prompt communication made our house sale straightforward. Highly recommended.
Thank you. We’re delighted to hear you had a positive experience and appreciate your recommendation.
5/5
GoogleI would highly recommend Oulsnam Bearwood Estate Agents. I have used them twice, and on both occasions they have been incredibly efficient. Debbie and Ben are professional and have provided excellent support throughout the process
Thank you for your kind words. We’re thrilled that Debbie, Ben, and the team provided excellent support and made your experience so positive.
5/5
GoogleA friendly and efficient service with good communication throughout - thank you
Thank you so much for your kind feedback. We’re delighted you found our service friendly and efficient, we really appreciate your support! 😊🏡 …
5/5
GoogleVery easy to deal with. Good advice regarding pricing and good quality marketing materials. Excellent communication throughout all stages of the sale.
Thank you Lesley. Your feedback is very much appreciated. Best wishes.
5/5
GoogleClive and the team treated us with care and kindness whilst being professional throughout a difficult sale. This was emotional selling my late Aunt's home but we could not have picked a better agency who saw us through this time to a successful completion. Thank you seems insufficient, Clive you were amazing and always available at the end of the phone, this meant so much as we live so far away.
Good afternoon, Thanks for leaving us such positive feedback. Our goal is to help our customers through what we know can be a stressful time. We're delighted that we didn't disappoint on this occasion. All the best, Balgores Property Group
5/5
GoogleAndre did an amazing job helping us view and move in to our new place. Couldn’t recommend him, Daniella and Balgores more!
Good morning, Thank you for your review. We're thrilled Andre, Daniella, and our team made your move smooth and positive. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold and 1 Silver ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
