Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,992 reviews across 10 offices and 2 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,235

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,116 reviews on Google only. Show every review

5/5

Google

Luke was recommended to us by a family member, and from start to finish he was professional, polite and knowledgeable. The sale of our house was very smooth throughout the whole process, he kept us informed and was on the ball with any questions we had. Overall a very pleasant experience, would definitely recommend and would use Luke for any future house enquiries and sales.

Jess · 6 November 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 6 June 2026

Thank you for taking the time to write this wonderful feedback, Jess. We fully appreciate that selling a property can be a stressful & complicated time, so we're happy to hear that we were able to make the process as smooth as possible for you. Your positive comments about our professional & knowledgeable manner fills us with pride. It was a pleasure working with you and you're welcome to contact us if you need our assistance in the future. Best wishes,

5/5

Google

Trudy and Alun were absolutely incredible throughout our house purchase. From start to finish, they went above and beyond to help us, always professional, thoughtful, and genuinely kind. They kept us updated every step of the way and continually chased things up to make sure everything moved smoothly. Their dedication and communication made what could have been a stressful process so much easier. We can’t thank them enough and would highly recommend them to anyone looking to buy or sell a home!

Amy · 4 November 2025 · Balgores South Woodham Ferrers

5/5

Google

Many thanks for James Old's high productivity work! Great appreciated for your extraordinary effort and dedication in your professional work!

Xiaohui · 4 November 2025 · Balgores South Woodham Ferrers

5/5

Google

Absolutely amazing experience with winkworth especially Trudy she helped us throughout the whole process buying our first property she worked above and beyond always giving us reassurance every step of the way! Thankyou so much Trudy & the rest of the winkworth team!⭐️💫 …

Mazey · 4 November 2025 · Balgores South Woodham Ferrers

5/5

Google

I recently sold my flat at Mansons, with Deborah Thorpe. The service was fantastic. I believe the valuation and marketing was accurate and supported good offers within days of marketing. Deborah then continued to liaise appropriately …

Martin · 2 November 2025 · Balgores Chelmsford

Agent replied · 2 August 2026

Martin thank you so much for your wonderful 5-star 🌟 review and for taking the time to share your experience. We’re delighted to hear that selling your flat with Deborah Thorpe and the Mansons team was such a positive process. Deborah takes … More

5/5

Google

Katrina has been amazing and really helpful with the whole process and I’ve now got my new home 😊 thank you so much 🙏 …

Cally · 1 November 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 1 June 2026

Thank you so much for your kind words. We’re thrilled Katrina could support you throughout the process. Congratulations on your new home, we wish you many happy memories there! 🏡😊 …

5/5

Google

excellent service Andreea was the first to help me who asked me what I needed and I explained to her I needed a very nice rental she helped me with everything I needed Great warm welcome there

Ioana · 1 November 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 31 December 2025

Good afternoon, We deeply appreciate your excellent review! We value your warm feedback, and will pass on your comments to the team. … More

5/5

Google

Rating only, no written review.

Samuel · 1 November 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 31 December 2025

Good afternoon, Thank you for your 5* review Best wishes Balgores

5/5

Google

We first met Matthew to view a property to buy before we even put ours on the market, from that moment we met Matthew he gave off the vibe we could trust him with the sale of our property. His attention to detail with dealing with …

Andrew · 1 November 2025 · Balgores Chelmsford

Agent replied · 1 June 2026

Thank you for the glowing review Andy. It was a pleasure to help you move. Best wishes

5/5

Google

Absolutely brilliant service from Jordan at Balgores. Jordan was polite, friendly, helpful and very responsive to all of my queries. He took care to recognise my nervousness as a first time buyer and reassured me all along the way through to completion. Highly recommend Balgores for sales. Thank you for helping me buy my first home!

Miriam · 29 October 2025 · Balgores Gravesend

Agent replied · 28 December 2025

Good afternoon, Thank you for taking the time to share your experience! We're delighted Jordan provided excellent support for your first home purchase. … More

5/5

Google

Rating only, no written review.

Ayannaise · 29 October 2025 · Balgores Gravesend

Agent replied · 28 December 2025

Good afternoon, Thank you for sharing your 5-star review! We truly appreciate your trust in Balgores Gravesend Estate Agents. Balgores - Gravesend

5/5

Google

Will and Liz were always courteous and well informed about the procedures of purchase and sale. Good communication was maintained throughout our sale progress. Helpful advice was always offered and being at the end of the telephone was most appreciated. Thank you both for allowing your support - great team!

Doug · 28 October 2025 · Balgores Chelmsford

5/5

Google

Excellent communication We were kept informed of the negotiations at each stage.

Wendy · 28 October 2025 · Balgores Chelmsford

5/5

Google

Mum and I had an excellent service from Balgores from start to finish. Everyone was so friendly and helpful. This made the process much less stressful than we thought! …

Suzanne · 27 October 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 12 November 2025

Good afternoon, Thank you ever so much for your lovely review. We're delighted to hear that you and your mum received such friendly and helpful … More

5/5

Google

Best Estate Agents my partner and I have used so far. AJ is the agent we have been consulting with and he’s been fantastic. Polite, prompt, and really easy to talk to about what we are looking for and the timings of our preferred move in …

James · 27 October 2025 · Balgores Hornchurch (1 North Street)

Agent replied · 12 November 2025

Good afternoon, Thank you ever so much for your lovely review. We're delighted to hear that you and your partner had such a positive … More

5/5

Google

I'm going to try to keep this short as I don't want Neil's head to explode with all the praise, but really: I can't recommend Neil Beglin and his team at Ewe Move in Brighton highly enough. I had a flat sitting on the market for a year and a half, waiting to be sold. Almost zero interest. The previous estate agents were nice people but frankly didn't have much of a strategy. Neil immediately rose to the challenge upon being instructed, managing a small but impactful renovation of the property, creating a brilliant marketing presentation (proper professional photography, CGI and persuasive copy), and managed the sales funnel like true pro. The result: a buyer found within a matter of weeks. The conveyancing took a while, but even then Neil made sure that communication flowed brilliantly between all parties involved. Thanks, Neil! Let's do it again sometime. ;)

Simon · 24 October 2025 · Balgores Chelmsford

Agent replied · 24 May 2026

Simon - ah! Bless you for the kind words. What can I say ??... It's just how we roll! Ha Ha!! Seriously, very pleased to help you get a great outcome. All the best. Neil

1/5

Google

They charge a crazy amount for selling a property. 7.200£ for a 290k flat . Avoid

Ana · 23 October 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Hi Ana, We are sorry to hear that your experience with Balgores Romford was unacceptable, however, having checked our database, we have been unable to find any information regarding yourself or your home and would therefore ask that you contact our Associate Director Charlie King on 01708 755 507 or email charlie@balgoresromford.com, to discuss the matter further.

5/5

Google

Received excellent service from Jacob and team to help sell my home. Would recommend to anyone who wants a quick, stress free sale!

Sophie · 23 October 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, Thank you so much for your kind words. We're delighted to hear that Jacob and the team provided excellent service and helped make the sale of your home quick and stress free. Your recommendation means a lot to us! Kind regards Balgores

5/5

Google

I had an absolutely fantastic experience working with Oskar at Balgores Estate Agents. From start to finish, he was professional, friendly, and incredibly knowledgeable. His attention to detail and commitment to excellent service really stood out. Highly recommend Oskar to anyone looking to buy, or sell with confidence!

Lilli · 23 October 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, Thank you so much for your feedback. We're thrilled to hear that you had such a positive experience working with Oskar. Your recommendation means a great deal to us, thank you again for taking the time to share your experience. Warm regards Balgores.

5/5

Google

Balgores were absolutely brilliant during my sale. The whole team was great, providing support and expertise every step of the way. I'm so grateful for their hard work and dedication. I would highly recommend them to anyone looking to buy or sell a property!

John · 23 October 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, Thank you so much for your 5* review. We're happy to hear that you had such a positive experience during your sale. We truly appreciate your recommendation and are grateful for the opportunity to assist you. Warm regards Balgores

5/5

Google

We recently bought our property through Oskar, and he was fantastic from start to finish. He was always professional, friendly, and quick to respond to any questions we had. The whole process felt smooth and stress-free thanks to his help. Would definitely recommend Oskar to anyone buying or selling a home.

Kavit · 23 October 2025 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, Thank you so much for your kind review. We're delighted to hear that your experience buying through Balgores was such a positive one. We will be sure to pass your comments on to Oskar and the team. Your recommendation is appreciated, thank you again for sharing your feedback. Warm regards Balgores

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

Reviews may appear on more than one platform.

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