1/5
GoogleRating only, no written review.
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,992 reviews across 10 offices and 2 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)32 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)22 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)15 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB114 reviews · 114 on Google (4.6)2 in the last 90 days
Reviews on Google
Showing 4,116 reviews on Google only. Show every review
Google5/5
GoogleCouldn't have asked for a better agent to be buying from, whole process has been smooth from start to finish. Special mention to Trudy who has been a life saver throughout the process!
5/5
Googleexcellent reception and service delivery and a fast response in house viewings.
5/5
GoogleCharlotte has been incredible. After chatting with her for a few months trying the find the perfect place for us. We have found it with her help. We are over the moon!!
5/5
GoogleThanks Greg, for helping us to buy our new flat! We managed to go though the process in 3 month and completed today. What a great gift before Christmas!
Agent replied · 4 August 2026
HI Dmitry, thank you so much for this kind review!
5/5
GoogleVery helpful and always there for help. Made our move smoothly
Agent replied · 1 June 2026
Many thanks and all the best.
5/5
GoogleReally pleasant agent - excellent service all throughout the whole experience.
Agent replied · 1 June 2026
Thanks Lynne, wishing you all the best in your new home.
5/5
GoogleEllie and the Balgores team did an amazing job with the purchase of our lovely home. Great communication and efficiency, everything went smoothly and we moved before Christmas!!
Agent replied · 28 January 2026
Good morning, We are overjoyed to hear about your experience with Ellie and the team! We will pass your kind words on to the Chelmsford team. … More
5/5
GoogleEveryone was very helpful, from the initial showing of the apartment along with constant updates and chasing the solicitors for updates and helping with queries. I would recommend them to anyone who asked me.
Agent replied · 28 January 2026
Good afternoon, Thank you for your feedback, we will be sure to pass it on to the team. We appreciate you recommending our service. Warm wishes Balgores - South Woodham Ferrers
5/5
GoogleWe recently completed our move which was part of a chain of six. Marie kept us constantly updated and was proactive in obtaining information, chasing where appropriate. We would have no hesitation in recommending Balgores.
Agent replied · 28 January 2026
Good afternoon, We’re delighted to hear that your move went well, especially with such a tricky chain. Thank you for recommending us, it means a lot. Kind regards Balgores - Woodham Ferrers
5/5
GoogleThe handling of our house purchase was done very professionally by the team at South Woodham, as was the sale of our property by the team in Basildon. I would certainly recommend Balgores to anyone selling or buying a property.
Agent replied · 28 January 2026
Good afternoon, We are thrilled to hear about your positive experience with both our South Woodham and Basildon teams. Thank you for recommending Balgores. Best wishes Balgores - South Woodham Ferrers
5/5
GoogleExcellent service, my thanks to Paul and team for their expertise, my property sold within three months. Thoroughly recommend, thank you
Agent replied · 28 January 2026
Good morning, Thank you for your feedback. We’re delighted that Paul and the team achieved excellent results and were able to sell your property so quickly. We’ll be sure to share your comments with them. Kind regards, Balgores, South Woodham
1/5
GoogleRating only, no written review.
5/5
GoogleThis is the second property I have sold with Michael at Balgores, he and the team are always helpful and we’re always on hand to answer questions and ensured a smooth transition for all parties! I have experience with other estate agents and Balgores are by far the most active and professional for the start to end of the sale. Thank you again ☺️
Agent replied · 20 March 2026
Good morning, We are grateful for your loyalty and trust in Michael and our team for both property sales. They will be delighted to hear your feedback. Thank you for your review and recommendation. Best wishes, Balgores Brentwood
5/5
GooglePurchased our first home with the help of Balgores Estate Agents, and the experience was excellent, especially thanks to Oskar Evans. He was extremely professional, easy to talk to, and always quick to respond. …
Agent replied · 16 January 2026
Good afternoon, Thank you so much for taking the time to share your experience. We’re delighted to hear that purchasing your first home with Balgores was such a … More
5/5
GoogleI have had an amazing experience dealing with Balgores , I was trying to sell my flat and struggling for long time , even went multi agent and Balgores were the one, who found the buyer, the best thing about the team was they would keep me …
Agent replied · 16 January 2026
Good morning, Thank you so much for sharing your experience. We’re delighted to hear that Mark and Oscar were able to help you achieve a … More
5/5
GoogleCannot recommend Balgores (Hornchurch Branch) enough!! Since the offer was accepted it has been quick, smooth and very communicative from start to finish. As with everything there are some delays which are completely out of anyone's control …
Agent replied · 31 December 2025
Good afternoon, Thank you so much for taking the time to share your experience. … More
5/5
GoogleFrom start to finish, Charlie King and his team were very professional in the sale of mums property. I would recommend if considering selling in the Romford area. We sold within 12 weeks - matching the house with a lovely family. Couldn’t have asked for more - thank you
Agent replied · 16 January 2026
Good morning, Thank you so much for your kind review. … More
5/5
GoogleKinetic are a fantastic team, supportive and communicative every step of the way. Very patient and quick to respond to my concerns. The team made the conveyance process comfortable and had my back at every turn.
5/5
GoogleKinetic were great to deal with as first time buyers! Would highly recommend. We will definitely consider using them in the future if we decide to sell. Special thanks to Louis in the early stages & Jo throughout & towards the end of the buying process. All the best, Amelia & Ieuan
5/5
GoogleExcellent service from start to finish. Matt was super quick getting the property on the market to give us a chance in selling so we had a chance at a property we fell in love with. Property sold to first person that saw it. Marketing and video was great. Jo has been excellent in helping us with the minefield of conveyancing, without her input to push it over the line I am not sure we would have got there. Now exchanged and looking forward to moving. Would highly recommend all round, thank you.
1/5
GoogleThese estate agents are chancers, do not trust. Additionally, it is disappointing when the local estate agent does not understand the area’s geography, Romford is London.
Agent replied · 16 January 2026
Thank you for your comments. Due to you writing the review anonymously we can't investigate this matter. If you would like to discuss this further please contact the Area Director Charlie King on 01708 755 507 or charlie@balgoresromford.com
5/5
GoogleI used Balgores at Romford after reading reviews. So glad I did, I was kept up to date with all the viewings and the sale of the house Charlie Oscar Marc and Louise where very helpful when I asked questions and kept me in the loop of the stages of the sale. Big thank you to balgores and all the staff. Would definitely recommend them
Agent replied · 16 January 2026
Good afternoon, Thank you for your review; we will be sure to pass on your feedback. … More
5/5
GoogleRating only, no written review.
Agent replied · 17 June 2026
Thank you for your feedback.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
