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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,991 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,234

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

5/5

Google

Great experience Will recommend to anyone Special mention to Greg Thank you

Ben · 4 March 2026 · Balgores South Woodham Ferrers

5/5

Google

In selling my 2 bed flat with Winkworths, I found their service truly excellent. They were quick to respond, valued fairly and utilised an Offer in Excess Of mechanism achieved a good price. They did a single day viewing in Reading for 9 viewings resulting in 3 offers shortly after. I must highly commend Trudy which tirelessly pushed both up and down the chain for completion. She was always willing to take a call, even at all hours and was highly dedicated to pushing the solicitors along. They also provided invaluable advice to minimise future delays by getting things prepped in advance. In total for a chain of 3 properties they achieved a completion in about 10 weeks and that's including the Christmas break. Would highly recommend to anyone.

Jason · 4 March 2026 · Balgores South Woodham Ferrers

5/5

Google

Thanks to Izzy for her friendly and helpful demeanour during my property viewing

T · 4 March 2026 · Balgores South Woodham Ferrers

5/5

Google

Exceptional service from Balgores. A special thanks to Billy Gill for making the whole selling process smooth and stress-free. He was professional, responsive, and kept me informed every step of the way. My property was sold quickly and efficiently. Highly recommend Billy and the Balgores team!

Sev · 3 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your kind review. We’re delighted to hear that you had such a positive experience selling your property with us. Billy will be very pleased to know that his professionalism, communication and support throughout the process made everything run smoothly for you. We’re also glad we were able to achieve a quick and efficient sale. Thank you for recommending Billy and the Balgores team. It really means a lot to us. Kind regards, Balgores Property Group

5/5

Google

Would just like to say what a fantastic experience it has been remortgaging with Balgores, and a big thank you to Glenn and Claire , Who helped us out tremendously. Paula & John

Paula · 2 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, We’re delighted to hear that your re-mortgage experience went so well. Glenn and Claire will be very pleased to hear your kind feedback. Best wishes, Balgores, Romford

5/5

Google

The team at Oulsnam have been great throughout the buying process. Kat initially took us on some viewings which resulted in us making an offer. She was friendly, welcoming, and informative. Debbie was also very helpful during negotiations and later down the line to help get the purchase to completion.

Alex · 1 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 1 June 2026

Thank you for your lovely feedback. We are delighted to hear the team supported you well throughout your purchase. It’s great to know Kat made your initial viewings a positive experience and that Debbie was helpful in getting everything over the line to completion. We really appreciate you taking the time to share your experience.

5/5

Google

Nothing but good things to say about our whole experience buying our first home. Sarah, our estate agent, was incredible from our first viewing right down to collecting the keys. She was informative, explaining everything so that we understood it and answered all our queries really quickly. She was always on the end of the phone whenever we needed any advice or to direct us to the right person. We didn’t feel any pressure, Sarah was super relaxed and friendly, and we’re really pleased we had her to help us purchase our first home!

Chloe · 1 March 2026 · Balgores Chelmsford

Agent replied · 1 June 2026

Thank you so much for this wonderful review.

5/5

Google

First Time Buyer, it was a breeze and seamless! Clint is an absolutely amazing guy all round. Communication was top notch and timely. He was always available and accessible. Would highly recommend. Thank you so much Clint. We love our new home!

Udeme · 28 February 2026 · Balgores Chelmsford

Agent replied · 29 June 2026

Udeme, what an absolute pleasure helping you guys with your first home, wishing you lots of happiness to you and your family.

5/5

Google

Liz,will and the rest of the team were very helpful helping me and my partner finding our first home.unfortunately the first house we wanted to see had sold before our viewing but liz was able to us find our dream first home and arranged a …

Jack · 28 February 2026 · Balgores Chelmsford

Agent replied · 28 June 2026

Hi Jack! 😊 Thank you so much for your kind words and for the wonderful 5-star rating! We're thrilled to hear that Liz, Will, and our team could help you and your partner find your dream first home. 🏡 It’s always our goal to turn challenges, … More

5/5

Google

Extremely helpful agent….we purchased through the Bungay office. Liz and the team were extremely professional and personable along with Will at one of their other offices. Extremely good local knowledge. Definitely recommend from our experience. Giles & Anne

Regularly · 28 February 2026 · Balgores Chelmsford

Agent replied · 28 June 2026

Hi Giles and Anne! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our Bungay office team, especially Liz and Will, both professional and personable. It's great to know their knowledge of the local area made your purchasing experience even better. 🌍✨ Your kind words mean the world to us and will surely motivate our team to keep delivering the best service possible. We truly appreciate your recommendation and look forward to being a part of your future property journeys! If you ever need assistance again, don't hesitate to reach out. Warm regards, The Starkings & Watson Team

5/5

Google

We have recently been with Starking and Watson with a sale of a property. The service has been 100% from start to finish and we couldn’t recommend everyone highly enough for making things so easy for us . Everyone we have dealt with along the way has been superb and at the top of the game.! Special thanks go to Liz and Will for helping us manage and keeping us informed at every opportunity.

Sally · 28 February 2026 · Balgores Chelmsford

Agent replied · 28 June 2026

Hi Sally! 🌟 Thank you so much for your amazing 5-star review! We’re thrilled to hear that your experience with Starkings & Watson was smooth from start to finish. It’s wonderful to know that Liz and Will made such a positive impact on your sale, keeping you informed every step of the way. Your kind words truly mean the world to us! 😊 At Starkings & Watson, we always strive for excellence and reviews like yours inspire our team to keep going. We genuinely appreciate your recommendation and can’t wait to help you again in the future. If there's anything else we can assist you with, just let us know! 🏡✨

5/5

Google

We recently purchased our home through the Bungay office and couldn’t be happier with the service we received. From start to finish, every member of staff was professional, friendly, and incredibly supportive. Buying a house can be stressful, but the team made the entire process feel smooth and well managed. A special thank you to Will, the sales progresser, who kept everything moving efficiently and always kept us informed. His communication was excellent, and he was proactive in chasing updates and resolving any issues quickly. We always felt reassured knowing Will was on top of things. Overall, the Bungay office team went above and beyond to ensure our purchase completed successfully. We’re truly grateful for their hard work and would highly recommend them to anyone looking to buy or sell a property.

Bas · 28 February 2026 · Balgores Chelmsford

Agent replied · 28 June 2026

Hi Bas! 🌟 Thank you so much for your amazing 5-star review! We’re thrilled to hear that your experience with our Bungay office was smooth and supportive. It’s always our goal to make the buying process as stress-free as possible. We're especially grateful for your kind words about Will, he truly is a star! 🌟 His proactive approach and excellent communication make all the difference, and we’re glad you felt reassured throughout the process. Thank you for choosing Starkings & Watson! If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help! 🏡😊

5/5

Google

Rating only, no written review.

Stephen · 24 February 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your five star review. Best wishes Balgores - Hornchurch

1/5

Google

Very unprofessional. Try to chase them. Late response. I dont like the services. Highly not recomended

Malik · 24 February 2026 · Balgores Hornchurch (1 North Street)

5/5

Google

If your Serious about buying or selling your property then look no further. These guys will get the job done properly. Fantastic service by Billy and his team thanks for bearing with us lol 🤝 …

Zish · 24 February 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good morning, Thank you for taking the time to share your experience, thank you for choosing Balgores. We will be sure to pass on your feedback to Billy and team. Best wishes Balgores - Hornchurch

5/5

Google

I had a great experience with Balgores! Especially with Ajay, he was very thorough with the details of the property and gave me great recommendations. His level of professionalism was outstanding and I am grateful that Balgores was recommended to me. Thank you Ajay for your great level of service.

Cyra · 24 February 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your review. We are so pleased that Ajay was able to assist you and that he acted in such a professional manner. We will be sure to pass your comments on to him. Best wishes, Balgores, Hornchurch

5/5

Google

Great level of service. Ajay in particular offered great advice and an outstanding level of service. Looking forward to coming back to Balgores in the future. Thank you Ajay!

Johanna · 24 February 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your feedback. We’ll be sure to pass your comments on to Ajay. We look forward to working with you in the future, and we’re always here to help. Best wishes, Balgores, Hornchurch

5/5

Google

I would like to say thank you oscar for help me all the jurney .

MdBelal · 23 February 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good afternoon, Thank you for your review. We will be sure to pass your feedback onto Oscar. Best wishes Balgores - Romford

5/5

Google

Wonderful guy Reece gave me such support and kept me positive for many weeks. …

Bibi · 21 February 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your review. We will pass your feedback on to the Hornchurch team, they will be delighted to … More

5/5

Google

A truly excellent experience in selling our property with Deepuk & Arif. Professional, but friendly and approachable. Preliminary screening of interested parties was meticulous, with a quick sale and a speedy completion, even with the 2 …

Lynn · 21 February 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Hi Lynn, Thank you for your lovely review! We're delighted that Deepuk, Arif, and Donna … More

5/5

Google

Professional, Friendly, and Outstanding Service When we instructed Balgores in Hornchurch, the property market had already begun to decline. However, with Billy as our agent from the very beginning, bringing enthusiasm, hard work, and 5 star marketing, we sold our home within a week! Balgores also offers a Reservation Agreement between both parties, providing exclusivity to the buyer and peace of mind to the seller. Should the buyer withdraw from the sale without reason, they are legally obliged to pay a pre agreed fee to the seller, an option not commonly offered by other estate agents. Unfortunately, very late in the process, just as we were about to exchange, our buyer pulled out. In that moment, the Reservation Agreement proved invaluable, ensuring we were compensated. Billy was incredibly proactive. He immediately relaunched our property to the market, arranging viewings, many of which took place in the evening, outside his normal working hours. Thanks to his commitment, he secured another buyer, and the sale is now progressing well. We cannot fault Balgores’ 5 star service. They are genuinely lovely people who always have time for you. Good relationships are so important, and we would definitely recommend them.

Teresa · 21 February 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear how pleased you were with the service provided by the Hornchurch team, and particularly by Billy. Billy and the team will be thrilled to receive such positive feedback. We are also pleased to hear that the Reservation Agreement worked in your favour after such an upsetting turn of events. We wish you the very best with the remainder of your sale, and please be assured that Billy and the team will continue to work hard on your behalf. We pride ourselves on delivering a genuinely personal and reliable service, so your comments mean a great deal to us. Warm wishes, Balgores, Hornchurch

5/5

Google

Overall we are really happy with our experience. Arif was really attentive and took care of any questions or issues we had along the way. Donna was there to help push and chase the deal to be closed. The only really really minor thing I would say is that we were expecting a welcome hamper when we got our keys which we didn’t get, this would’ve made us feel like we really did complete it as I feel like it’s something that everyone kind of expects as the cherry on top. We obviously are extremely happy with our new home but it’s the little things. That aside, when we started the process, it was mandatory to sign the ‘Gazeal’ agreement this was a bit of a shock as we had to put down £500 deposit to ‘lock us in’ which we didn’t prepare for however this worked in our favour, we didn’t have to stress whether or not the seller would just change their mind or go with a better offer as we both had to put this money down almost as an insurance if something was unreasonable the other party would’ve compensated. As a first time buyer we were a little bit worried as it was something completely new for us to experience but Arif and Donna really made us feel at ease and explained any and every question I had and so I can say that I would definitely recommend Balgores Hornchurch!! Great work guys! Thank you! Ps. Never too late for that hamper wink wink

Gigi · 21 February 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you so much for your detailed review. We’re delighted to hear that you are really happy with your experience and that Arif and Donna were able to support you throughout the process. It’s good to know they helped make everything easier, especially as first-time buyers. We’re sorry to hear about the disappointment regarding the welcome hamper. We completely understand how small touches can make the completion day feel that bit more special, and we appreciate you sharing this feedback, it’s very helpful and something we will certainly take on board. Thank you again for your kind words and for recommending Balgores. We wish you every happiness in your new home. Kind regards Balgores - Hornchurch

5/5

Google

I can't just mention one member of the staff, as I am extremely satisfied & receive excellent personal service from many people at Balgores Basildon but notably Michael Charles, in lettings. Paul Loding, Lettings Area Manager & in property mangement, Jo O'Keefe. All three make managing my properties easy & stress free.

Billybrent1 · 21 February 2026 · Balgores Basildon

Agent replied · 26 December 2024

Good afternoon, Thank you for your glowing feedback following your recent experience with Michael, Paul and Jo in property management. We'll be sure to pass this on to them. We really appreciate you recommending us. Kind Regards, Balgores Property Group

5/5

Google

Happy to use Balgores again. Very professional

Kellie · 20 February 2026 · Balgores Chelmsford

Agent replied · 20 March 2026

Good afternoon, Thank you for your review, we are always here to help. Warm wishes Balgores - Chelmsford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.

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