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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,991 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,234

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

5/5

Google

After a change in circumstances we have decided not to sell our lovely house.we would to thank Balgores for all their hard work and especially Charlie King for the amazing marketing.If you are thinking of selling your house pleasers try Balgores.

Laurie · 26 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 April 2026

Good afternoon, Thank you so much for your lovely review. Although we’re sorry to hear that your circumstances have changed, we completely understand your decision and are pleased that you shared such positive feedback. We’re delighted that you were happy with the service provided. If you do decide to sell in the future, we’d be more than happy to support you again. Thank you once more for your kind recommendation. Best wishes Balgores - Hornchurch

5/5

Google

All of the Balgores staff have been amazing throughout the whole process, as my first time renting out my property the process was very clearly laid out and everything has been handled with great care and professionalism. I am incredibly grateful for the team and their ongoing management.

Briony · 26 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 April 2026

Good afternoon, Thank you so much for your review. We’re delighted to hear that your experience with Balgores has been so positive, especially as this was your first time renting out your property. Our team always aims to provide a professional service, so it’s good to know that everything felt well managed throughout the process. We truly appreciate your kind words and are grateful for your trust in our ongoing management. If you ever need anything, we’re always here to help. Best wishes, Balgores - Hornchurch

5/5

Google

Luke was extremely helpful and professional throughout our rent process. He communicated clearly, responded promptly, and made everything smooth and stress-free. We truly appreciate his support.

Adaobi · 25 March 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Good afternoon, Thank you for your review. Luke will be very happy to hear your comments, and we will be sure to pass them … More

5/5

Google

The whole experience of selling with Balgores Gravesend was smooth and efficient from start to end. Timeliness was my key driver and they had a client already looking for a property like mine. It was quick to get everything set up and Frank helped with advice along the way and saw the process through to the end. Happy to recommend.

Shaun · 25 March 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Good afternoon, Thank you for taking the time to share your feedback. We’re delighted to hear that your experience selling with our Gravesend branch, … More

5/5

Google

Luke was very kind and polite and very helping i really liked balgores estates

Diksha · 25 March 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Good afternoon, Thank you for your review, we will be sure to let Luke know your feedback. Kind regards Balgores - Gravesend

5/5

Google

Couldn't be more complimentary of the service we received

Richard · 25 March 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Good afternoon, Thank you for your review. Warm regards Balgores Gravesend

5/5

Google

We have been so lucky to get support from Glenn and Claire in buying our first home! They took all the time we needed to talk us exactly through the process and reassured us at all times. Thanks a lot 😊 …

Miriam · 23 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 April 2026

Good afternoon, Thank you so much for your lovely review. We’re delighted to hear that Glenn and Claire were able to support you throughout your first home purchase. Buying your first property can be a daunting experience, so it’s good to know that they took the time to guide you through the process. We truly appreciate your kind words, and we wish you every happiness in your new home. Best wishes, Balgores - Romford

2/5

Google

If you want your house sold don't go with Balgores.

Tom · 21 March 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 April 2026

Thank you for your feedback. We are sorry that you wasn't happy with the service, however we don't have your details on our system. If you would like to discuss this further please contact the Area Director Charlie on 01708 755 507.

5/5

Google

We couldn't recommend Balgores enough, with a special mention to Paul and Marie. Paul filled us with confidence during our valuation that he wanted to sell our house, and within 5 days we were sold! Marie's communication throughout was excellent, being prompt and helpful. This was our first time selling, and it couldn't have gone better, so thank you!

Ben · 21 March 2026 · Balgores South Woodham Ferrers

Agent replied · 24 March 2026

Good afternoon, Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience with Balgores, and we’ll be sure to pass your kind words on to Paul and Marie. They will be so happy to hear your feedback. Thank you again for choosing us, we’re so pleased everything went so well. Warm regards, Balgores

5/5

Google

I highly recommend working with Ajay Bansal at Balgores Lettings! From finalizing our tenancy agreement to the key handover, he has been fantastic. He is very communicative, polite, and has gone out of his way to help us get settled into …

Jerome · 20 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 22 April 2026

Good afternoon, Thank you very much for your review. We’re delighted to hear that you had such a positive experience with Ajay … More

5/5

Google

After a change in circumstances we have decided not to sell our lovely house.we would to thank Balgores for all their hard work and especially Charlie King for the amazing marketing.If you are thinking of selling your house pleasers try Balgores.

Laurie · 20 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 22 April 2026

Good afternoon, Thank you so much for your lovely review. Although we’re sorry to hear that your circumstances have changed, we completely … More

5/5

Google

All of the Balgores staff have been amazing throughout the whole process, as my first time renting out my property the process was very clearly laid out and everything has been handled with great care and professionalism. I am incredibly grateful for the team and their ongoing management.

Briony · 20 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 22 April 2026

Good afternoon, Thank you so much for your review. We’re delighted to hear that your experience with Balgores has been so positive, … More

5/5

Google

Having Balgores as my letting agent has been a very pleasant experience during my time as a tenant. They have provided a fantastic service by communicating clearly, being friendly and helpful, and always taking the time to respond to any queries or issues. Compared to other letting agents I have been with, this is by far the best one out there. Ben Vainola was super helpful during my time as a tenant. If I ever had any requests or queries Ben would always be quick to respond with a solution. I always felt reassured by having Ben as my letting agent as he was incredibly friendly and easy to communicate with. Ben would even respond out of hours and was always quick to resolve any concerns or answer any queries.

Aleksandrs · 19 March 2026 · Balgores Chelmsford

Agent replied · 22 April 2026

Good afternoon, Thank you for taking the time to leave a review. We’re delighted to hear that your experience with Balgores during your tenancy has been such a positive one. Providing clear communication is key, so it’s good to know that you felt looked after throughout your time with us. Ben and the team, will be especially pleased to hear your kind words. We appreciate your feedback and are grateful for your recommendation. We wish you all the very best for the future, and should you ever need anything, we’re always here to help. Best wishes, Balgores - Chelmsford

5/5

Google

A very good experience i had, very helpful with anything that I needed. Thank you

Criss · 19 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 April 2026

Good afternoon, Thank you for your kind review. We’re delighted to hear that you were pleased with our service. Best wishes, Balgores, Hornchurch

5/5

Google

I have never experienced any problems with Balgores during my four years dealing with them. They have always been extremely efficient, professional, and helpful whenever I’ve needed assistance. Communication is clear and prompt, and …

Becky · 18 March 2026 · Balgores Chelmsford

Agent replied · 18 October 2026

Good afternoon, Thank you for taking the time to leave such a kind review. … More

4/5

Google

Sold my house with Balgores SWF - everyone was always happy to help and we push things with other parties as you would expect.

Greg · 17 March 2026 · Balgores South Woodham Ferrers

Agent replied · 24 March 2026

Good afternoon, Thank you for the review. We are glad to hear that you found the South Woodham Ferrers branch so helpful. We will be sure to pass on your feedback. Best wishes, Balgores, South Woodham Ferrers

5/5

Google

A very good experience i had, very helpful with anything that I needed. Thank you

Criss · 17 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 March 2026

Good afternoon, Thank you for your kind review. We’re delighted to hear that you were pleased with our service. … More

5/5

Google

We are more than happy to recommend Balgores Gravesend. From the first time we met Andrew when he came to do the valuation, we felt assured that our sale would be in good hands. We had a good discussion about a …

Sally · 16 March 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Hi Sally, Thank you for your glowing feedback following your recent experience with Andrew … More

5/5

Google

If your Serious about buying or selling your property then look no further. These guys will get the job done properly. Fantastic service by Billy and his team thanks for bearing with us lol 🤝 …

Zish · 16 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 April 2026

Good morning, Thank you for taking the time to share your experience, thank you for choosing Balgores. We will be sure to pass on your feedback to Billy and team. Best wishes Balgores - Hornchurch

5/5

Google

I had a great experience with Balgores! Especially with Ajay, he was very thorough with the details of the property and gave me great recommendations. His level of professionalism was outstanding and I am grateful that Balgores was recommended to me. Thank you Ajay for your great level of service.

Cyra · 16 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 April 2026

Good afternoon, Thank you for your review. We are so pleased that Ajay was able to assist you and that he acted in such a professional manner. We will be sure to pass your comments on to him. Best wishes, Balgores, Hornchurch

5/5

Google

Great level of service. Ajay in particular offered great advice and an outstanding level of service. Looking forward to coming back to Balgores in the future. Thank you Ajay!

Johanna · 16 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 April 2026

Good afternoon, Thank you for your feedback. We’ll be sure to pass your comments on to Ajay. We look forward to working with you in the future, and we’re always here to help. Best wishes, Balgores, Hornchurch

5/5

Google

Exceptional service from Balgores. A special thanks to Billy Gill for making the whole selling process smooth and stress-free. He was professional, responsive, and kept me informed every step of the way. My property was sold quickly and efficiently. Highly recommend Billy and the Balgores team!

Sev · 16 March 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 April 2026

Good afternoon, Thank you for your kind review. We’re delighted to hear that you had such a positive experience selling your property with us. Billy will be very pleased to know that his professionalism, communication and support throughout the process made everything run smoothly for you. We’re also glad we were able to achieve a quick and efficient sale. Thank you for recommending Billy and the Balgores team. It really means a lot to us. Kind regards, Balgores Property Group

5/5

Google

Really friendly, professional and kept us up to date daily with progress of our move. Andre was really helpful and professional throughout and the communication was very quick, which I found excellent as we always want answers straight away. Would highly recommend.

Nikki · 15 March 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Good afternoon, Thank you so much for your lovely review. We’re delighted to hear that you found the team friendly, professional and … More

5/5

Google

Always kept informed of the process. Thanks to Frank for continuous updates on the sale. Five stars

Karen · 15 March 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Good morning, Thank you for taking the time to leave a review. Your feedback is greatly appreciated, and we’ll make sure Frank and the team receive your kind comments. … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.

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