Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,991 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,234

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,115 reviews on Google only. Show every review

5/5

Google

Jamie has been the best estate agent I’ve used by far. He took care of everything, kept me informed all the way, chased things up when needed, did all the viewings & has been an absolute star. He’s always either answered his phone or called …

Sally · 11 April 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 11 July 2026

Thank you so much for the kind words! It was an absolute pleasure working with you and making sure the process went as smoothly as possible. I know how stressful selling can be, so I’m glad I could take some of that weight off your shoulders. Enjoy your next chapter, and thanks again for the recommendation!

2/5

Google

franchesca was so ridiculously rude

Badger · 11 April 2026 · Balgores Chelmsford

Agent replied · 11 July 2026

We’re sorry to hear about your experience. Following each appointment, clients have the opportunity to review the service or raise any concerns directly with our team. However, we have no record of this matter being brought to our attention. Could you please provide further details by emailing hello@viewber.co.uk ? We’d be happy to investigate your feedback further. Best regards, The Viewber Team

5/5

Google

I had a great experience with Balgores, especially thanks to Mr. Ajay. He was incredibly helpful throughout the process, professional, responsive, and always willing to assist me. His support made everything much smoother and less stressful. I truly appreciate his dedication and would highly recommend both him and the Balgores team.

Shashmita · 9 April 2026 · Balgores Romford (3 Old Mill Parade Victoria Road)

5/5

Google

Had a overall good experience with Balgores Romford recently and Oskar helped with the process from start to finish! Highly recommend.

Ali · 9 April 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 22 April 2026

Good afternoon, Thank you for taking the time to review our services. We’re pleased to hear about your experience with our Romford office. We’ll be sure to pass your feedback on to Oskar and the team. Best wishes, Balgores - Romford

5/5

Google

I have just sold my property with Balgores Estate Agents in Romford, and cannot sing their praises enough. This being my first experience with them, Charlie King walked me through the process from start to finish, his professionalism was second to none. Transparency, efficiency, integrity and friendly nature came natural to him as I felt I had known him for a long time. Louise Gibson, Stacey, Marc and the simply conveyance team were exceptional, I am really happy with the service that I received (smooth, quick and seamless) from each and everyone and will without a doubt, highly recommend them.

Lavern · 9 April 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 24 March 2026

Good morning, We’re delighted to hear that your first experience selling with our Romford branch, was such a positive one. Charlie will be thrilled to know that his professionalism, helped make the entire process smooth and reassuring. We’re also very pleased to hear that Louise, Stacey, Marc and the Simply Conveyance team provided exceptional support throughout your sale. We truly appreciate your kind words and your recommendation. It was a pleasure to assist you, and we wish you all the very best for the future. Best wishes Balgores Romford

4/5

Google

Not been there

Michelle · 8 April 2026 · Balgores Hayes

5/5

Google

True professionals in the field. Chris and the team were proficient, friendly and importantly honest, with great communication at every stage. Donna at Hornchurch then progressed the sale to …

Joanne · 8 April 2026 · Balgores Upminster

Agent replied · 13 April 2026

Good afternoon, Thank you for taking the time to leave a review. We’re delighted to hear that you felt so well supported throughout your sale. … More

1/5

Google

Rating only, no written review.

Sanjayan · 6 April 2026 · Balgores Upminster

5/5

Google

We've been having great service from Isabelle Evely, who kept us updated with logistics for a quick move, and was very accommodating and helpful throughout the application and move-in process.

Catherine · 4 April 2026 · Balgores South Woodham Ferrers

5/5

Google

Just got my new home key yesterday and i cannot be more happier than that. Thank you to all the member who were associated with me all these months to fulfill my dream. Firstly thank you so much Nicola for helping me to deal in my initial days and being so patience with me and my questions main credit goes to you for letting me have my home. Secondly thank you so much Trudy. Wow you have been like a friend to me honestly when nicola handed me to you i was very skeptical at first not knowing you at all but the very first phone call with you changed my mind you were so open and so so friendly that my nervousness was gone. You always answered my call no matter the time. You guided me throughout the remaining process not like a teacher but like a family. You can't imagine how lucky i was to get you. Words are not enough my dear to describe you. Lastly thank you Greg for being so welcoming when we visited the office to collect keys. It looked like you were more happier than us. And thank you for the goodies bag it was so nice of you all.

Purnima · 4 April 2026 · Balgores South Woodham Ferrers

5/5

Google

listened to what we wanted, arranged viewings that actually matched, and kept us updated every step.Thank you Dean!

Louis · 4 April 2026 · Balgores South Woodham Ferrers

5/5

Google

Mansons have provided an excellent service while I was transitioning into my new home. Isabella was very reassuring and maintained great communication throughout the process. Andy was welcoming and friendly on the check-in day, which made a …

Samuel · 2 April 2026 · Balgores Chelmsford

Agent replied · 2 August 2026

Thank you, Samuel, for your fantastic 5-star review. We’re delighted to hear that you had such a positive experience with Mansons Property Consultants while moving into your new home. … More

5/5

Google

Very professional in letting my property

Tony · 2 April 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 April 2026

Good afternoon, Thank you for your review. We always aim to provide the best customer service possible. Best wishes, Balgores Hornchurch

5/5

Google

Balgores have managed my property for nearly 10 years. Communication is great and they are very responsive and proactive.

Naran · 2 April 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 April 2026

Good afternoon, Thank you for your kind words. We are always here to help. Best wishes, Balgores, Hornchurch

5/5

Google

Luke was fantastic, he was kind, welcoming, and extremely informative about the property. Thank you!

Chelsie · 2 April 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Good afternoon, Thank you for your comments. Luke will be very happy to hear your feedback. … More

3/5

Google

Rating only, no written review.

Nana · 2 April 2026 · Balgores Gravesend

5/5

Google

The apartment is very nice and neat, the environment is very cool and calm.

Matthew · 2 April 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Good afternoon, Thank you for your feedback. Best wishes Balgores - Gravesend

5/5

Google

Can't fault these guys. Extremely friendly and proactive. Thank you to all but special thanks to Frank, Jordan, Andrew and Cameron.

Adil · 2 April 2026 · Balgores Gravesend

Agent replied · 16 April 2026

Good afternoon, Thank you very much for taking the time to leave your review. We truly appreciate your feedback and will be sure to pass on your kind comments … More

5/5

Google

Very professional in letting my property

Tony · 1 April 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 22 April 2026

Good afternoon, Thank you for your review. We always aim to provide the best customer service possible. Best wishes, Balgores Hornchurch

5/5

Google

Balgores have managed my property for nearly 10 years. Communication is great and they are very responsive and proactive.

Naran · 1 April 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 22 April 2026

Good afternoon, Thank you for your kind words. We are always here to help. Best wishes, Balgores, Hornchurch

1/5

Google

I represent a cash buyer and they wouldn't let me do the viewing of some run down dump they have been trying to sell for over a year. Good luck selling property with them!

O · 1 April 2026 · Balgores Chelmsford

Agent replied · 1 June 2026

Thank you for your review. Unfortunately I am not able to reply directly as you have chosen to keep your profile anonymous. I wonder if you have perhaps tried to contact another EweMove branch. I don't recognise the description of the property you were looking to view.

5/5

Google

Clint went above and beyond to help us sell our house that had been stuck on the market for months previously. He helped by explaining every step of the process, was so easily contactable and above all it felt like he really cared and had time for us. I have already and will continue to recommend Clint to anyone I know looking to sell their property.

Charlotte · 29 March 2026 · Balgores Chelmsford

Agent replied · 29 June 2026

Charlotte thank you so much for taking the time to leave such a lovely review, it really does mean a lot. I’m so pleased I was able to get things moving and sell your home successfully. Wishing you all the best in the future. Clint

5/5

Google

On finding our bungalow in Harleston with Ruby from your Bungay office and making an offer which we're pleased to say was accepted, Will and Viv took over and kept us fully informed every step of the way with our purchase. We are very grateful for all their help making it stress free. Thank you. Irene and Dennis Jordan

Irene · 28 March 2026 · Balgores Chelmsford

Agent replied · 28 June 2026

Hi Irene and Dennis! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that Ruby helped you find your dream bungalow in Harleston and that Will and Viv made the process smooth and stress-free. Your kind words about our team truly mean a lot to us! 😊 We strive to keep our clients informed every step of the way, so it’s fantastic to know we succeeded in doing that for you. If you ever need assistance in the future or know anyone looking to buy or sell, don’t hesitate to reach out. We’re here to help! 🏡 Thank you again for choosing Starkings & Watson! Wishing you all the best in your new home!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings

  • 2017 1 Gold and 1 Silver ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
    • SilverESTAS 2017: Lettings (Landlords), South East (Essex)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.

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