Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,988 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,231

Reviews on Google

All 10 offices

The Trusted Agent logo

5.0 / 5

2

Reviews on The Trusted Agent

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: CM1, SalesChelmsford
  • Best in PostcodeESTAS Best in Postcode 2026: RM11, Sales & Lettings (Landlords & Tenants)Hornchurch (1 North Street)
  • Best in PostcodeESTAS Best in Postcode 2026: SS14, Sales & Lettings (Landlords & Tenants)Basildon

ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.

ESTAS awards by year, 2025 to 2017
  • 2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
    • BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
    • WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
    • WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
    • Best in PostcodeESTAS Best in Postcode 2025: RM11, Sales & Lettings (Landlords)Hornchurch (1 North Street)
    • Best in PostcodeESTAS Best in Postcode 2025: RM14, Sales & Lettings (Landlords)Upminster
  • 2018 1 Silver ESTAS 2018 winners

    • SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Reviews on Google

Showing 4,112 reviews on Google only. Show every review

5/5

Google

The whole process was smooth and well organised with excellent communication and support throughout. I would definitely recommend the agency!

Silvana · 23 September 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 28 September 2026

Hi Silvana, Thank you for taking the time to share your feedback. We’re delighted to hear that our team provided clear communication and consistent support throughout your experience, helping make your move feel straightforward and well managed. Your recommendation means a lot to us, and we truly appreciate you choosing Balgores. Kind Regards, Balgores Hornchurch

5/5

Google

Abbie and Katie have been absolutely brilliant throughout the whole process. Always helpful, professional and quick to respond, and they’ve made everything as smooth and stress-free as possible. Really appreciate all their help and would definitely recommend them!

Daniel · 23 September 2026 · Balgores Upminster

Agent replied · 28 September 2026

Hi Daniel, Thank you for taking the time to share your feedback. We’re delighted to hear … More

5/5

Google

We had a really positive experience buying our house through Balgores Estate Agents, and we would especially like to thank Arif and Sarah for all their help and support throughout the process. They were both friendly, professional and always happy to answer our questions. Buying a house can be stressful, but Arif and Sarah made the whole process much easier and kept us updated along the way. We really appreciate everything they did to help us get into our new home. Thank you both for your hard work and excellent service. We would definitely recommend Balgores Estate Agents!

Dilek · 22 September 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 24 September 2026

Hi Dilek, Thank you for sharing your experience with us. We’re so pleased to hear that Arif and Sarah were there to provide clear communication and helpful guidance throughout your purchase, making the moving process feel easier. Supporting clients through buying a home is an important part of what our estate agent team does, and we’re delighted their support helped you reach your new home with confidence. We’ll be sure to pass your kind feedback on to them both. Kind Regards, Balgores Hornchurch

5/5

Google

Clicked on a sponsored Google result by accident, called the wrong number, not sure who answered but the gentleman was ready to go above and beyond to help. 100% would use this agent

Egidijus · 21 September 2026 · Balgores Hayes

Agent replied · 28 September 2026

Hi Egidijus, Thank you so much for your feedback. We’re delighted that, even from an unexpected enquiry, our team was able to assist you and make a positive impression. It’s wonderful to hear that the helpful approach you received gave you confidence in our estate agent team and the support we provide. We really appreciate your kind words and would be pleased to help with your property needs in the future. Kind Regards, Balgores Brentwood

5/5

Google

⭐⭐⭐⭐⭐ I had a really great experience working with this estate agent especially with Carlos . He were professional, friendly, and incredibly helpful throughout the whole process. He always kept me updated, responded quickly to my questions, and made everything feel much easier and less stressful. I would definitely recommend them to anyone looking for a reliable, professional, and friendly estate agent. Thank you for all your help!

Misa · 18 September 2026 · Balgores Gravesend

Agent replied · 24 September 2026

Hi Misa, Thank you for sharing such lovely feedback. We’re delighted to hear that Carlos was there to support you throughout the process, keeping you updated, responding promptly to your questions and helping everything feel more manageable. We’ll be sure to pass your kind words on to Carlos, and we truly appreciate your recommendation. Kind Regards, Balgores Gravesend

5/5

Google

⭐⭐⭐⭐⭐ Balgores Basildon Estate Agents & Letting Agents provided a professional and friendly service from start to finish. The team was helpful, responsive, and kept communication clear throughout the process. Everything was handled efficiently, making the experience smooth and stress-free. I would happily recommend Balgores to anyone looking for a reliable estate and letting agent.

Kamrunnahar · 15 September 2026 · Balgores Basildon

Agent replied · 17 September 2026

Hi Kamrunnahar, Thank you for taking the time to share your feedback. We’re delighted that our estate agent team provided clear communication and responsive support throughout your experience, helping to make the moving process smooth and stress-free. It’s lovely to know you felt well supported from start to finish, and we truly appreciate your recommendation. Kind Regards, Balgores Basildon

5/5

Google

Excellent service from start to finish! I highly recommend Balgores and Abbie Miller Her sound advice on the valuation and setting up the sale was negotiated in both …

James · 15 September 2026 · Balgores Upminster

Agent replied · 16 September 2026

Hi James, Thank you for taking the time to share such detailed feedback. We’re delighted … More

5/5

Google

Balgores Chelmsford were great in the recent sale of our house. Richard in particular was great. He kept us informed when we went up on the market, and ensured we got timely feedback.

Rachel · 14 September 2026 · Balgores Chelmsford

Agent replied · 16 September 2026

Hi Rachel, Thank you for taking the time to share your feedback. We’re delighted to hear that Richard provided such dedicated support during the sale of your home. Keeping sellers informed and ensuring useful feedback is shared throughout the marketing process is an important part of the service we provide. We truly appreciate your kind words and support. Kind Regards, Balgores Chelmsford

5/5

Google

Rating only, no written review.

Olimpia · 12 September 2026 · Balgores Gravesend

Agent replied · 16 September 2026

Hi Olimpia, Thank you for taking the time to leave us a 5-star rating. We’re delighted to know you had a positive experience with the Gravesend estate agent team. Your support is greatly appreciated, and we hope to have the opportunity to assist you again in the future. Kind Regards, Balgores Gravesend

5/5

Google

We had a great experience with Andrew and Frank at Balgores throughout the purchase of our new home. They were incredibly helpful, kept us updated throughout the process and did everything they could to help get the deal over the line. Buying a property can be very stressful, and having a good estate agent supporting you really does make such a difference. We really appreciated all their help and couldn’t recommend them highly enough. Thank you, Andrew and Frank! 😊

Laylla · 11 September 2026 · Balgores Gravesend

Agent replied · 16 September 2026

Hi Laylla, Thank you so much for your lovely feedback. We’re delighted that Andrew and Frank provided such helpful support throughout your purchase and kept you informed at every stage. We’re pleased their dedication helped make the moving process a little easier and supported you in getting your new home over the line. We truly appreciate your recommendation. Kind Regards, Balgores Gravesend

5/5

Google

Billy and his team were brilliant. They were there every step of the way. Would recommend them to everyone

Sally · 11 September 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 September 2026

Hi Sally, Thank you for taking the time to share such kind feedback. We’re delighted to hear that Billy and the team provided you with consistent support and guidance throughout your experience. It’s wonderful to know you felt well looked after, and we truly appreciate your recommendation. Kind Regards, Balgores Hornchurch

5/5

Google

Excellent service from beginning to end. I was very impressed indeed. Nothing is too much trouble and your queries or calls are always responded to quickly. I can honestly say that without Balgors (and Frank in particular) my purchase would have fallen through. I consider myself very lucky Balgores was dealing with our purchase.

Liz · 10 September 2026 · Balgores Gravesend

Agent replied · 16 September 2026

Hi Liz, Thank you for taking the time to share such wonderful feedback. We’re delighted to hear that Frank and the team were so responsive and supportive throughout your purchase, particularly when things became challenging. Knowing that their guidance helped keep your purchase on track means a great deal to us. We’re so pleased you felt in safe hands with Balgores and truly appreciate your kind recommendation. Kind Regards, Balgores Gravesend

5/5

Google

I was excited about my move from Hornchurch to East Sussex but at the age of 80 found the prospect of moving daunting.Sarah from Balgores understood my situation completely and helped me all the way.Her team especially Sophie were also very helpful and I would definitely recommend Balgores

David · 10 September 2026 · Balgores Hornchurch (1 North Street)

Agent replied · 16 September 2026

Hi David, Thank you for taking the time to share your experience. We’re so pleased that Sarah understood your circumstances and provided the reassurance and guidance you needed throughout your move to East Sussex. It’s also lovely to hear that Sophie and the wider team were there to support you along the way. We truly appreciate your recommendation and wish you all the very best in your new home. Kind Regards, Balgores Hornchurch

5/5

Google

⭐⭐⭐⭐⭐ Excellent service from Balgores Basildon Estate Agents & Letting Agents. The …

MST · 10 September 2026 · Balgores Basildon

Agent replied · 16 September 2026

Hi MST Sathe Akthar, Thank you so much for your kind feedback. We’re delighted that our Basildon team … More

5/5

Google

The Romford branch of Balgores handled my recent house sale. From start to finish, it went through smoothly and in a good time. An excellent team, lead by Charlie King, thanks, Charlie. Good communication, professional, regular updates were given and it was always easy to get hold of someone, should we have any queries. Thank you to all who were involved, and I would like to give a particular shout out to Oskar, thank you, Oskar, we feel you are a real credit to the company. Would highly recommend Balgores in Romford.

Stuart · 10 September 2026 · Balgores Romford (5-6 Station Chambers Victoria Road)

Agent replied · 16 September 2026

Hi Stuart, Thank you so much for your detailed feedback. We’re delighted that Charlie, Oskar and the wider Romford team provided such professional support throughout your house sale, with clear communication and regular updates from start to finish. It’s particularly pleasing to hear that Oskar made such a positive impression and that our team was always available when you had any questions. We truly appreciate your recommendation. Kind Regards, Balgores Romford

5/5

Google

I cannot recommend Balgores enough. Yes, they cost slightly more, but their service is truly unmatched. From getting my property on the market to booking viewings, everything was very easy, and they accommodated our schedule. Samantha, our sales progressor, was phenomenal. She kept us updated with any changes and made sure the chain was informed every step of the way. She was definitely the reason our sale went through, and I am very thankful to her. I would recommend them to anyone looking to sell their property.

Sabrina · 9 September 2026 · Balgores Chelmsford

Agent replied · 16 September 2026

Hi Sabrina, Thank you for taking the time to share your experience. We’re delighted to hear that Samantha provided such dedicated support throughout your sale and kept everything moving across the chain. It’s particularly pleasing to know that her communication and sales progression helped give you confidence throughout the process. We truly appreciate your recommendation and your kind words about the Chelmsford estate agent team. Kind Regards, Balgores Chelmsford

5/5

Google

We just got our keys to our first home today! Absolutely delighted with their service. Abbie, who made our journey a delight; longs waits and paperworks seemed endless but having her by our side throughout the process really helped us! We …

Melis · 9 September 2026 · Balgores Upminster

Agent replied · 14 August 2026

Hi Melis, Thank you for sharing such a lovely review. We’re delighted to hear that Abbie … More

5/5

Google

Andrew, Frank and the team have been a tremendous help through the tricky process of selling a house. Alway there with great advice and a calming influence at stressful times! Prepared to go above and beyond! Thanks to all!

Jeanette · 8 September 2026 · Balgores Gravesend

Agent replied · 16 September 2026

Hi Jeanette, Thank you so much for your kind feedback. We’re delighted that Andrew, Frank and the team were able to support you through what can be a challenging process, providing helpful advice and reassurance along the way. It’s lovely to hear that their dedication and willingness to go above and beyond made a difference to your experience. Kind Regards, Balgores Gravesend

5/5

Google

I appreciate the viewing and the time was prompt. It’s nice meeting you Luke. Thanks for your time and support. Customer service/relationship was great. I love the service rendered and property showed was expected as viewed online.

David · 7 September 2026 · Balgores Gravesend

Agent replied · 7 September 2026

Hi David, Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with the prompt service, customer care and overall experience with our team. It’s especially great to know that the property matched what you had seen online and met your expectations. We really appreciate your kind words and hope we can support you again in the future. Kind Regards, Balgores Gravesend

5/5

Google

Great company great people great communication

Tyrone · 7 September 2026 · Balgores Gravesend

Agent replied · 16 September 2026

Hi Tyrone, Thank you so much for your kind feedback. We’re delighted to hear that you were pleased with the communication and support from our team. Providing helpful guidance and a positive experience throughout the process is something we really value. Kind Regards, Balgores Gravesend

5/5

Google

Luke and Daniela was Brilliant they found a tenant for me. They kept me informed on everything that was going on. Very easy to work with.

Robert · 7 September 2026 · Balgores Gravesend

Agent replied · 16 September 2026

Hi Robert, Thank you so much for your kind feedback. We’re delighted that Luke and Daniela were able to find you a suitable tenant and keep you fully informed throughout the process. It’s great to hear that their communication and support made everything so straightforward. Kind Regards, Balgores Gravesend

5/5

Google

Ellie and Sam were both very helpful throughout the process of purchasing our property everything went smoothly

Dom · 7 September 2026 · Balgores Chelmsford

Agent replied · 16 September 2026

Hi Dom, Thank you so much for your kind feedback. We’re delighted that Ellie and Sam were both so helpful throughout your purchase and that their support made the process straightforward. We’re pleased our Chelmsford team could provide the guidance you needed when buying your home. Kind Regards, Balgores Chelmsford

5/5

Google

Just want to say thank you to Luke for being amazing when showing us around a property, he is very knowledgeable and a generally fun guy! Hopefully we hear about the property soon

Joanne · 7 September 2026 · Balgores Gravesend

Agent replied · 16 September 2026

Hi Joanne, Thank you so much for your kind feedback. We’re delighted to hear that Luke made your property viewing such a positive experience and that his knowledge and friendly approach stood out. We hope you hear some good news about the property soon and wish you all the best with your home search. Kind Regards, Balgores Gravesend

5/5

Google

Balgores have just recently found a buyer for my four bedroom house in Gravesend. I am very happy with the level of service from Frank and the team. There was never any delay in answering any queries and the team did all the viewings for me as I work full time. I would highly recommend Balgores.

Rose · 7 September 2026 · Balgores Gravesend

Agent replied · 11 May 2026

Good afternoon, Thank you for your 5* review. Your kind words about our seamless service and efficient tenant placement truly mean everything. Best wishes Balgores - Gravesend

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches also won ESTAS awards in three earlier years.

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