Trusted Agent profile · Essex
Verified
★★★★★
4,988 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,988 reviews on three platforms, rated 4.7 out of 5 overall.
4,231
Reviews on Google
All 10 offices
2
Reviews on The Trusted Agent
All 10 offices
755
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReally impressed with Balgores on my recent flat purchase. Competent staff in particular a mention for Joe Lambert who I was dealing with direct. He was very efficient and made sure it was a smooth process throughout. He always returned my calls if he was away from the desk and was clear and precise with his information. Not sure how long he's been there but was extremely professional. Would recommend
5/5
GoogleThe team at Balgores were very efficient at getting my property on the market and getting viewings through the door. I was pushed for time with regards to having to sell in order to offer on another property, and the team ensured that there were no delays in getting my property on the market and viewings in the diary. Their advertisements online look the most professional compared to other estate agents and Joe H ensured all the pictures he took were of the highest quality. Joe L was always in touch to keep me updated (even if I was available to chat). I would like to thank them again for their efforts!
5/5
GoogleBalgores Hayes provided an excellent service from the moment I walked through the door. In particular Joe Hayes was fantastic. Very efficient, attentive and made sure I was updated throughout the process. He listened to what I wanted and provided viewings that were suitable. The whole process was made simple and easy. I would highly recommend using them.
5/5
GoogleWe were a bit sceptical about estate agents to start with, but Balgores have been outstanding from start to finish. We sold our house in three days from going live on the market and couldn't be happier. The house we bought was also through …
5/5
GoogleI have recently moved into a rental property through Balgores Basildon after being recommended by a couple of friends who have used them and I am over the moon with the service that has been provided. I could not recommend Sam, Matt and …
5/5
GoogleRecommended my partner use Balgores as I had used them before to rent out my property....both properties went on the first viewing and all the paperwork was done swiftly over email.....also I hadn't needed to worry about certificates and …
4/5
GoogleI had a nightmare tenant situation and had to go through the long winded eviction process. This took about 9 months before I got my property back. I am really grateful to Mia from Balgores for helping me out. She was always at hand for any …
5/5
GoogleHave only good things to say, staff really friendly and helpful. Issues remedied in a professional speedy and timely manner. Wouldn’t hesitate to recommend. Matt was our original contact, but recently have dealt with Paul. …
5/5
GoogleWhat I liked about Balgores mainly was their staff. They were very polite and professional. Especially since i was staying in a hotel and the cost was adding up badly with every day passing, Masum Miah helped me very much when I asked them …
5/5
GoogleI have recently moved in to a rental property through Balgores Basildon, The service is very good. Employees are very co operative and polite especially Masum Miah. He has done all the paper work with in short span and handed over the …
5/5
GoogleIncredibly efficient and very reassuring staff. Myself and my partner recently used Balgores lettings to move into a rented …
5/5
GoogleWe had a fantastic moving experience with Balgores - nothing was too much trouble for the staff in particular Deepak who went above and beyond for us. I would recommend this estate agent to anyone , I feel it was excellent value for money …
5/5
GoogleMy wife and I recently got our house through a Balgores and it was a great experience . Thomas Moraldo , our contact @ Balgores is a rare gem that every organization should be proud to have on board . …
1/5
GoogleAbsolutely terrible would never recommend anyone to buy or let through these people not only are they rude but they will do anything for money, I rented out a property through them for a year and all I got was calls saying the neighbours …
5/5
GoogleHaving let my property through Balgores Hornchurch, I have dealt with Jackie and the team there for many years, I can not fault their services, I have always found them to be very professional and always so helpful, nothing is ever to much …
5/5
GoogleI have found the service at Balgores Romford to be very professional and the same time being very personal and courteous. I have had the mobile phone number of Gavin and was being looked after and updated all through the transaction of my house. I highly recommend Gavin and his team and will not hesitate to use them again on the future.
5/5
GoogleI used Balgores to sell my house after failing with another agent. Their enthusiasm and dedication puts them well ahead of some other agents. I was with my first agent for 4 months, and in that time I had 9 viewings. In 4 months with …
5/5
GoogleMelvin and his team were brilliant, I cant rate them highly enough. We have just helped my elderly mother in law move nearer to us in Oxfordshire and Melvin made the process completely stress free. Even when the chain collapsed further …
5/5
GoogleIt's easy to complain about a service, but few of us bother to tell when we have exceptionally good service! Melvin, Trefor and the team once again delivered a professional , highly experienced service, that goes above and beyond what you …
5/5
GoogleFrom the first second our agent, Mike Bacon was really excellent, different from the managers. He was kind, calm, patient, quick, with full of empathy. Our case was not easy. We were seeking a perfect rent since January and it became more …
5/5
GoogleI've moved around a lot and dealt with my far share of agents, honestly if you're looking for a great estate agent go with Allannah, she has been more than brilliant !!!! she found us so many properties to look at and found us our new home, …
5/5
GoogleExtremely pleased with the service I received from Balgores for selling my property and assisting me in my search for a new property. Allannah Buckroyd was exceptionally helpful and was extremely proactive in her …
5/5
GoogleFantastic service. Balgores helped with my first home, and made the whole process as smooth as it could have been. …
5/5
GoogleI would like to thank Antonia Shurety from the Chelmsford Lettings branch who helped me find my new home. She gave sound, clear advice from start to finish and I must say, in a much …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards: Balgores, Chelmsford won Trusted Agent.
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