Trusted Agent profile · Essex
Verified
★★★★★
4,992 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,992 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,115 reviews on Google only. Show every review
5/5
GoogleChristian Wilkinson was recommended to me by a friend for my new mortgage and I'm extremely happy with the service received and also had the best rate after shopping around. Always quick to respond and available for any questions. Both Christian and Ana have been excellent. I will definitely come back for future remortgaging, I would definitely recommend.
Good afternoon, Thank you for your kind words and five star review. Best wishes Balgores Basildon
5/5
GoogleVery impressed with Mark Claxton and Amanda Farmer. They have been extremely proactive and have managed my properties exceptionally well. Mark, in particular, has been very helpful in ensuring the Havering Council property licence …
Good afternoon, Thank you for taking the time to share your review. We’re delighted to hear that Mark and Amanda have impressed you with their … More
5/5
GoogleBalgores has a great team. We had the pleasure of working with Oscar, who does his job very well. He was very helpful in unclear situations and was always available when we needed him.
Good morning, Thank you for your feedback. We will be sure to pass your comments on to Oscar and the rest of the team. Best regards, Balgores, Romford
5/5
GoogleTony came to Whitcombe St and did a quick and efficient job!
Thank you, Rachel! Glad to hear Tony delivered a quick and efficient service at Whitcombe Street.
5/5
GoogleTony attended our branch in Trecynon. He was very professional and explained everything in due course.
Thank you, Tina! It’s great to hear Tony kept things professional and clearly explained everything during his visit to Trecynon.
5/5
GoogleVery nice professional agents to deal with. Quiet precise and on point. Oskar and Ross were always available when needed for queries. Will recommend them to family and friends going forward.
Good morning, Thank you for your review. We will be sure to pass your feedback on to Oskar, Ross and the rest of the team. We look forward to assisting any family or friends you send our way. Best wishes, Balgores, Romford
5/5
GoogleThanks to Daniel and the team at Balgores for their time and efforts in securing our home. Very simple and swift process. Always available and helpful when needed.
Good morning, Thank you for taking the time to leave your review. We’re delighted to hear that Daniel and the team were able to make the process of securing your new home simple and swift. It’s great to know you found them helpful and available whenever needed. Your feedback is truly appreciated, and we’ll be sure to share your kind words with the whole team. Best wishes, Balgores - Chelmsford
5/5
GoogleVery professional and helpful.
Good morning, Thank you for your feedback. We will be sure to pass your feedback on to the branch. … More
5/5
GoogleThe team at Balgores really pulled out all of the stops to help us achieve what turned out to be a really complicated combination of a sale and two purchases. Andrew and Jordan were at our side throughout and their communication was excellent. Well done guys, and thank you once again.
Good morning, Thank you for taking the time to leave a review. We’re delighted to hear that the team were able to support you through what … More
5/5
GoogleI had a fantastic experience working with Luke as my house agent. He was incredibly kind, patient, and supportive throughout the entire process. He took the time to understand what I needed and made everything feel smooth and stress-free. …
Good afternoon, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience working with … More
5/5
GoogleCan't praise Balgores Gravesend enough for all the effort they put into helping us with our purchase. Frank was always transparent with great communication and really did everything his side to make it as smooth as possible and get the …
Good afternoon, Thank you so much for your review. We’re delighted to hear that you had such a positive experience with our … More
5/5
GoogleGreat experience with Balgores Gravesend Estate Agents & Letting Agents, especially Frank Watkins. Professional, helpful, and always quick to respond. Made the whole process smooth . Frank was professional, knowledgeable, and incredibly …
Good afternoon, Thank you for your review. We’re delighted to hear that you had such a positive experience with our … More
5/5
Google⸻ I had a great experience working with Luke as a letting agent. He was …
Good afternoon, Thank you so much for your review. We’re delighted to hear that you had such a positive experience with Luke. … More
5/5
GoogleThe process didn’t get off to the best start, but once Frank came in, everything ran much more smoothly. His communication was clear throughout, and he was always happy to help, including with the solicitors and anything else needed along …
Good afternoon, Thank you for your review. We're sorry that things didn’t get off to a great start, but we’re glad the team … More
5/5
GoogleRecently viewed a delightful 2 bed property in the Gravesend area with Luke.S . The communication for arranging and booking in the viewing was quick and easy and in the viewing he was superb. Every question we had was met with a answer and …
Good afternoon, Thank you very much for your lovely review. We are delighted to hear that you had such a positive experience when viewing … More
5/5
GoogleI cannot recommend Frank Watkins at Balgores Estate Agents in Gravesend highly enough. From the very beginning of our purchase of a bungalow in Gravesend, Frank was an invaluable source of help, advice, and guidance. …
Good afternoon, Thank you very much for your incredibly kind recommendation and for taking the time to share your feedback. … More
5/5
GoogleI am very satisfied with the service provided by Balgores Gravesend Estates Agents. Professional customer care. The agents also provide an excellent assistance and meet customer expectations.
Good morning, Thank you for taking the time to leave such positive feedback. We’re delighted to hear that you were very satisfied with the service provided … More
5/5
GoogleVery professional, caring and impeccable service. A huge shoutout to Sarah and Donna, who kept me posted at every step and offered very valuable advice. The team treated my home like it was their own, with care and respect. I trusted them implicitly and would highly recommend.
Good afternoon, Thank you so much for taking the time to leave such a kind and thoughtful review. … More
5/5
GoogleBalgores so helpful. Special thanks to Luke for finding me my rental. Professional, understanding and kind. Would highly recommend, 5 stars all the way.
Good morning, Thank you for such a lovely review. We will be sure to pass on your kind comments to our Gravesend branch. … More
5/5
GoogleAfter having a bad experience with a well-known high street estate agent who provided us with inadequate marketing, little communication and a vastly inflated valuation that resulted in virtually no viewings, we decided to switch to Ewe Move, which was the best decision we made. From day one, Joe was calm, professional and in control of the whole process. I found Joe very easy to talk to about any queries or concerns I had. He was never flustered and filled me with confidence. Joe took great pains to market the property on every possible platform which resulted in a lot of interest and viewings. Joe was proactive throughout the process and followed up on every viewing to receive feedback, which was communicated to ourselves. We were kept updated on any developments throughout. It wasn't an easy market in which to sell the property and it did need some work doing to it. Despite this, Joe's motivation never waivered and I felt reassured that the sale and marketing of the property was in the best possible hands. When we did receive offers, we found Joe to be an excellent negotiator and he worked hard to get us the best possible price. I would not hesitate to use Ewe Move again and can't recommend them highly enough.
Thanks Karen for those kind words acknowledging Joe's focus on delivering great customer service. Best wishes for the future
5/5
GoogleVery professional, caring and impeccable service. A huge shoutout to Sarah and Donna, who kept me posted at every step and offered very valuable advice. The team treated my home like it was their own, with care and respect. I trusted them implicitly and would highly recommend.
Good afternoon, Thank you so much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that you found our service professional, caring and impeccable throughout. A special thank you for mentioning Sarah and Donna, they will be thrilled to know your feedback. Your trust and recommendation mean a great deal to us. Thank you once again for choosing us, and we would be more than happy to assist you in the future. Best wishes Balgores - Hornchurch
5/5
GoogleWe had a great experience working with Sarah. She was very friendly, approachable, and always willing to give helpful advice. We really appreciated her support and professionalism throughout. Very happy with our experience and would definitely recommend her.
Hi Ileana, Thank you so much for your kind words and it was a pleasure working with you throughout the process! Wishing you and your family all the very best in your new home!
5/5
GoogleI highly recommend working with Ajay Bansal at Balgores Lettings! From finalizing our tenancy agreement to the key handover, he has been fantastic. He is very communicative, polite, and has gone out of his way to help us get settled into our new home, even when dealing with back-and-forth requests with the landlord. It is rare to find a letting agent who is this responsive. Thank you, Ajay!
Good afternoon, Thank you very much for your review. We’re delighted to hear that you had such a positive experience with Ajay throughout your move. We'll be sure to pass your comments on to Ajay and the team. Thank you again for your kind words. If you ever need any further assistance, we’re always here to help. Best wishes Balgores - Hornchurch
5/5
GoogleVery impressed with Mark Claxton and Amanda Farmer. They have been extremely proactive and have managed my properties exceptionally well. Mark, in particular, has been very helpful in ensuring the Havering Council property licence application forms were submitted on time. I truly appreciate the extra effort he went to, going the extra mile to get everything completed promptly. I have no hesitation in recommending both of them, as well as Balgores, with whom I have been associated for the past 10 years.
Good afternoon, Thank you for taking the time to share your review. We’re delighted to hear that Mark and Amanda have impressed you with their approach and management of your properties. We'll be sure to pass your feedback on to Mark, Amanda and the team. We appreciate your recommendation and your continued trust in Balgores over the past 10 years. It’s a pleasure to work with you, and we look forward to supporting you for many more years to come. Best wishes, Balgores - Hornchurch
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
