Trusted Agent profile · Essex
Verified
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,115 reviews on Google only. Show every review
5/5
GoogleJust sold my house through Balgores Hornchurch, quite frankly the service has been fantastic. Special thanks to Billy Gill and his team for their outstanding professionalism and honest straightforward approach to the whole process. Nothing has been too much trouble for them.
2/5
GoogleThis company was used through KFH estate agency. We paid £130 for this 'professional inventory'. Once they arrived back at the office they were unable to upload the photos so instead of returning and repeating the pictures the same day they …
5/5
GoogleGreat support and local knowledge I was well advised all the way through my sale and no matter how much of a pain I was Joe always sorted it out, thanks guys, I'd highly recommend you
5/5
GoogleVery prompt and professional on the viewing. They kept me up to date throughout the entire process. Would fully recommend.
5/5
GoogleFantastic agents, always get the results and extremely professional. Joe Hayes goes above and beyond to help and is always available.
3/5
GoogleWe bought and sold through Balgores. The sale went well and was handled very well. Our first attempt at a purchase was awful... we spent weeks being strung along by sellers who were being dishonest. When the director got involved, he made …
1/5
GoogleBeing a first time seller, our experience has been awful and we regret choosing balgores over the other estate agents. From day one they got our strategy wrong by over pricing our property, leading …
5/5
GoogleFantastic service from Balgores on the recent sale of my house; at bang on 3 months to the date from first meeting Andrew to value my property to handing over my keys on completion of the sale it is impossible to fault this estate agency. …
1/5
GoogleBeware!!Landlords & Tenants Dont use this company for anything.They are Fraudsters. They descriminate.they were so quick to take my card details.they took my 500 …
5/5
GoogleBalgores Upminster were so helpful to us and Kaleesha helped us from start to finish in helping us find our dream location and making sure the process was as smooth as possible. She was very approachable at all times and gave a really …
1/5
GoogleBeware!!Landlords & Tenants Dont use this company for anything.They are Fraudsters. They descriminate.they were so quick to take my card details.they took my 500 …
5/5
GoogleI have never rented before now and have to say that Balgores Lettings in Romford were professional, helpful and above all else understanding of my situation. Jon was a great help and took me through the process of lettings along with each …
5/5
GoogleAs a first time buyer, Connor at Balgores was a pleasure to deal with. Always available to discuss the process in detail and chased all parties when needed. Great agent, highly reccomended, would look to use in future.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
Googlevery busy agency
5/5
GoogleCustomer service is very good. The staff are very helpful and responsive. They have their own in-house mortgage broker which helped the whole process run smoothly.
5/5
GoogleThe agents at JLL were really helpful and acted professionally throughout the process of finding the apartment until signing the contract. They are also still at our disposal whenever we have questions about the tenancy. Can absolutely recommend JLL!
5/5
GoogleRating only, no written review.
3/5
GoogleWe bought and sold through Balgores. The sale went well and was handled very well. Our first attempt at a purchase was awful... we spent weeks being strung along by sellers who were being dishonest. When the director got involved, he made me feel like I didn't know what I was talking about despite his colleagues agreeing that the sellers were being dishonest. I found this attitude to be very very disappointing and nothing was resolved as we chose to stop the attempted purchase as we were getting nowhere. I wish we would have pulled out sooner as it caused so much stress and everyone was so fed up with the situation. We decided to purchase through another agent and didn't look through Balgores for our second home because of this. Overall the sale and correspondence throughout with Connor, Josh, Andrew and Jason was fantastic and they always did their best to keep us in the loop. Sorry I can't say the same for the director.
5/5
Googleexcellent service
5/5
GoogleGreat bunch of staff at this branch. Helpful and friendly.
5/5
GoogleVery professional friendly service!! Always very helpful and polite!! Helped us alot with selling and finding new property very quickly!! Would very highly recommend A****
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
