Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2026, 2025, 2018, 2017.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2016, 2015, 2013.
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2017, 2016, 2015, 2014.
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Showing 4,113 reviews on Google only. Show every review
5/5
GoogleCannot fault balgores for helping me buy my property. Excellent service. Really good at communicating with me (especially compared to other estate agents I have used before). It was Ryan that took me to see the property twice and even helped me to take measurements for the windows and for a new sofa. So happy!
5/5
GoogleAll the guys at Balgores Romford have bent over backwards to assist with my purchases over the years and the customer service has never faltered, fantastic. The mortgage broker knows his onions and i will not use anyone else. Keep up the high standards guys, you should all be very proud!
1/5
GoogleHave called this agent twice last week and they still haven't returned my call. Not sure how they sell properties if they don't return calls.
5/5
GoogleGreat Team, always really helpful. Would highly recommend them. Especially George.
5/5
GoogleI purchased my first home in 1 month! Can't thank George and the team enough! Fantastic service
5/5
GoogleI have recently bought a property from Balgores at Romford, I would like to recommend Gavin and his team members who provided an excellent service for my purchase and other associated activities related to my purchase.
5/5
GoogleGeorge and the rest of the team were unfailingly supportive, flexible, and hard working. We were a special case and took ages to choose our new home; they were with us every step of the way and got us great results. I highly recommend Balgores if you are looking to sell; they are a brilliant team to work with.
5/5
GoogleI recently sold my property through the Romford branch and had a fantastic experience from start to end. The staff in branch were all very helpful and Gavin was always on hand to assist throughout the whole process. A special mention to Louise who was a star and guided our sale through to exchange last week. Highly recommend!
5/5
GoogleProfessional , responsive and friendly. Would like to thank George and the team for all their hard work. Always contactable, always helpful. We couldn't be happier in our new home
5/5
GoogleThank you to Gavin and the team for dealing with any questions/concerns I had throughout the whole process. We got the end result - mainly due to your persistent attitude in staying on top of things and addressing issues in a fast, professional manner. I'm a very happy first time buyer! :)
5/5
GoogleBest place for buying property. They help you with everything. They are the best. Really happy with George. He works very hard to get you the right property and helps you all the way. He is the best. Many Regards and Thanks. Will always Use Balgores.
4/5
GoogleThe team at Balgores was very helpful with assisting me with my purchase of my new home. They did their very best to ensure things were sorted out in a timely manner and was very helpful in finding solutions to any problems that arose. Great experience and would recommend them in the future.
5/5
GoogleThank you to George and the team for our experience in selling our property. George assisted with every aspect including making contact with other solicitors to ensure a timely process. The whole team were amazing. Always contactable and professional. Would highly recommend!
1/5
GoogleVery disappointing service by the way they treat their customers. If I could score less than 1 star I would do.
5/5
GoogleAlthough it was just a viewing. Just wanted to say thankyou for send a polite and helpful young lad to show us around a property.
5/5
GoogleRating only, no written review.
5/5
Googlewell established professional. with experienced staff.
5/5
GoogleAfter a poor start, the staff were amazing and supportive. And, the process has been quick and smooth. Would recommend.
5/5
GoogleDealt with Trefor initially, to set up the sale and valuation , followed by Gavin in the office and both were friendly informative and kept us regularly uptodate so we would have no problem recommending them.
5/5
GoogleAfter many painful months of trying to sell my home with other local estate agents, Brad and his team found me a buyer for a great price. Their enthusiasm and passion to give a great service is second none and I would recommend to anyone!
5/5
GoogleRating only, no written review.
4/5
GoogleAlways trying to help where they can. Very approachable and able to have a structured conversation on the status of the sale.
5/5
GoogleGreat service, Mike and the team helped me get moved in to the place I wanted without a hitch! Thanks :)
4/5
GoogleAllannah has been so helpful; she’s so charismatic, has bags of optimism, and when Allannah says she’s working hard for you - you can believe that she is. I think for anyone wary of Sales/Lettings; Allanah will put them at ease. Engaging and pivotal.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
