Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,114 reviews on Google only. Show every review
5/5
GoogleTrefor, Melvin and Gavin truly offer a 5 star service. I cannot fault their professionalism and their ability to make a potentially stressful situation much more manageable. After a tense few days waiting to exchange contracts, Balch chased …
5/5
GoogleMelvin, Trefor and Gavin are completely professional, always give great advice, completely honest market information and keep you updated. I have bought and sold a number of properties over the last 20 years and have always had fantastic …
5/5
GoogleHuge thank you to Mike Bacon at Balgores! I’ve never left a review in my life and felt the need to on this occasion for a number of reasons. …
5/5
GoogleSo glad we chose balgores to rent, we literally moved in within a week, we was worried that because of my bad credit we wouldn't be able to rent but Mike Bacon was amazing throughout and made sure everything was running smoothly even …
5/5
GoogleI can not thank Micheal Bacon enough for helping me find somewhere to live. He was so friendly and heplful, i explained the problems i had been facing when looking for somewhere. Micheal told me he could help me and he did. Within 24hours i …
5/5
GoogleI have been using Balgores now for around 2 years in relation to the management of some properties. I would particularly like to commend ‘Jade’ who in my opinion has been outstanding in the service and commitment she shows in the role she …
5/5
GoogleIt was a really easy experience dealing with Balgores in Chelmsford! The staff are happy and friendly and even went the extra mile to text me as I work hours that means I’m not always contactable! Mike Bacon & Emily have really gone above …
5/5
GoogleI have just let my house in Chelmsford today and I have to say the process couldn't have been made more easy. I have mostly dealt with Mike Bacon an absolutely tremendous chap that has made …
5/5
GoogleI originally viewed the property to rent in March with a view to move in ASAP, but due to the existing tenants being 'creative, I finally received the keys this week! Charisse dealt with the majority of the rental, Rob assisted with the …
5/5
GoogleProfessional, Reliable, Honest Service. I have been working with Balgores for just over 12 months now and I am very pleased with the level of service they provide. Approachable and have a very good knowledge of the local market.
5/5
GoogleWhat I liked about Balgores mainly was their staff. They were very polite and professional. Especially since i was staying in a hotel and the cost was adding up badly with every day passing, Masum Miah helped me very much when I asked them to expedite the check-in process and with his help, I managed to move-in way earlier than I thought I would. Overall, it was a nice experience and would defnitely recommend Balgores to my friends.
5/5
GoogleI totally recommend Balgores!
1/5
GoogleWe were not told for a month about sellers pulling out. Very dissatisfied and disappointed.
5/5
GoogleExcellent service from beginning to end. Great team, lovely people and they accommodated for us well considering we needed everything done quickly.
5/5
GoogleAmazing customer service! I would use again for sure :)
5/5
GoogleAmazing customer service. Lovely Staff who always go out there way to help. We would love to work with them again.
5/5
GoogleAmazing team. I bought my flat through them. Really efficient and professional. Connor was really helpful.
5/5
GoogleThe team at Balgores are great, they’re friendly, helpful and just some really nice people to deal with. Moving is stressful and these guys made the whole process very smooth, even though we needed to speed everything up, they accommodated all of our requests. Definitely recommend!
5/5
GoogleNice place. Bought a house through them. Go with Connor toy won't regret
5/5
GoogleJust sold my house through Balgores in Gravesend. Extremley happy with the service provided by Andrew- (Branch Manager) who continually updated me throughout the process along with Gill who also continually kept me in the loop. Will definitely be using them again for future purchases.. 5* service
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleOur first let has now come to an end after 2.5 years and we are getting ready to let again. The procedure of the previous tenant vacation and getting the property ready for the new is effortless due to the Balgores Team of Chris,Laurie and Hannah, many thanks for their help
5/5
GoogleI recently rented a property through the Romford branch and could not be any more thankful for all of the help that I was given. I have never rented a property before and I found that all of the team were so very helpful. The nerves soon disappeared and the team really did put me at ease.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
