Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,114 reviews on Google only. Show every review
5/5
GoogleFantastic service from the team in Brentwood. Going above and beyond to help smooth the process as much as possible. Thank you to Michael for all his help and a very special thank you to Joe Hayes who really goes out of his way to help you.
5/5
GoogleUsed these guys to purchase my first house with the other half. Mr Joe Lambert helped us from start to finish and was incredibally professional and kept us massively up to date with every little detail to with our purchase. Would highly recommend these guys.
5/5
GoogleFriendly, efficient and diligent. Joe and the team have done a superb job for us. There were some challenges with the chain along the way and they worked extremely hard to keep us on track. Great job, guys!
5/5
GoogleRecently bought my first house together along with my partner and we would like to thank the Balgores Hayes team, especially Joe L for the massive help. He always kept us updated through-out the whole time and made the whole process as easy as possible. Highly recommend to use them! Very pleased!
5/5
GoogleJoe at Balgores Hayes was a pleasure to deal with. He managed to find a property my partner and I love and was quick and prompt to help us via both phone and email throughout the whole process. He was on the ball and kept us updated on the progress and couldn't be happier with his professionalism and service
5/5
GoogleThank you Michael and team, you have been BRILLIANT.You were there when ever we needed to speak to you and always returned our calls promptly. We cannot fault your warm, friendly and professional service. You worked so hard to keep our chain together.... You guys are great!!
5/5
GoogleMy wife and I have used Balgores Hayes Brentwood Lettings for nearly 3 years now and are thoroughly satisfied with the friendliness, service and professionalism of the entire team. What has made the difference for my partner and I , is that if things go wrong and inevitably they do sometimes, being able to rely on a competent lettings team to resolve as quickly and painlessly as possible is a key requirement for any landlord, and the Balgores Hays Lettings team consisting of Michael and Matthew delivered on this requirement.
5/5
GoogleMy wife and I have used Balgores Hayes Brentwood Lettings for nearly 3 years now and are thoroughly satisfied with the friendliness, service and professionalism of the entire team. What has made the difference for my partner and I , is that …
5/5
GoogleBought my house though balgores Hayes and then sold it 6years later though them with Joe Hayes being my port of call. It was a long process but not balgores fault and was always on the phone chasing …
5/5
GoogleFirst of all me and my wife would like to thank everyone at Balgores Hayes for everything they have done, Joe Hayes literally moved heaven and earth to help us constantly he keeped in touch with us even when he finished work. …
5/5
GoogleI have now bought and sold through Balgores over the last 7 years and cannot compliment them enough on there excellent service and professionalism throughout the process, I predominantly dealt with Joe Hayes and Michael who were both …
2/5
GoogleI would not recommend them. Initially excellent service when I was trying to choose an agent, and they did find a tenant. However, once the tenant was in place the service was definitely lacking. They were unable to resolve persistent late …
5/5
GoogleReally impressed with Balgores on my recent flat purchase. Competent staff in particular a mention for Joe Lambert who I was dealing with direct. He was very efficient and made sure it was a smooth process throughout. …
5/5
GoogleThe team at Balgores were very efficient at getting my property on the market and getting viewings through the door. I was pushed for time with regards to having to sell in order to offer on another property, and the team ensured that …
5/5
GoogleBalgores Hayes provided an excellent service from the moment I walked through the door. In particular Joe Hayes was fantastic. Very efficient, attentive and made sure I was updated throughout the process. He listened to what I wanted and …
5/5
GoogleFolllowing being let down by a previous agency, Francesca at Balgores came to our rescue! Another agency had exclusivity and no tenant after 2 months. I explained the implications of this to Francesca and said we needed a tenant in the …
5/5
GoogleNo words are enough to thank this brilliant estate agents for their support in this difficult journey to sell my house. Jason and Kam went over and above their duties and supported me when things got difficult and emotional. Nothing was too …
5/5
GoogleBy: 'Ian' Aug 10,2018 Branch: Gravesend, 172 - 173 Parrock Street Sales (as a Vendor) …
5/5
GoogleI used Balgores for a new letting and found them to be very helpful, competitive and professional. The lettings team made the whole process very easy and took control themselves so that I was not involved any more then I had to be. …
5/5
GoogleAndrew Perry and his team took over marketing my Property as I hadn’t been successful selling through another agent. I couldnt have been happier with the service I received. Professional at all times and I felt safe in their hands. I was …
5/5
GoogleBalgores estate agent (Lettings team) are the best estate agent I’ve ever worked with! They are very helpfully, polite and always went then extra mile to make sure I was happy and they made sure I understood every step of the process I was …
5/5
GoogleWe recently brought a property from Balgores. Having dealt with a lot of estate agents in the past, the service and experience we received was amazing. Gill and his team offered a personal and professional service, with great …
5/5
GoogleAndrew provided us with a great service whilst he was selling our home. We’d had our house up for sale for 4 months with very little movement and as soon as we moved over to Balgores it sold within the week. The photographs were fantastic, …
5/5
GoogleAndrew and his team made the selling of our two houses stress free, and managed to secure our dream family home. …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 20252025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.
