5/5
Balgores is the best property agents in Hornchurch. Billy is a top class professional and his team is extremely polite and helpful

Trusted Agent profile · Essex
Verified
★★★★★
4,990 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Balgores's 10 offices, most reviewed first. Each has its own page.
Showing 4,114 reviews on Google only. Show every review
5/5
Balgores is the best property agents in Hornchurch. Billy is a top class professional and his team is extremely polite and helpful
1/5
Literally no1 picks up the phone or calls back. Tried so many times. Both on livechat and calling
5/5
Very happy with the great level of service provided, would highly recommend. A fast easy to use reliable outfit.
1/5
Very poor service at an inventory check out in Richmond on Saturday 8th June 2018. The check-out inventory report is dramatically different to the check-in report, in both the length of time it took to conduct and in the way this report has …
5/5
We’ve used Green Kite several times, great service. Flexible and professional, takes a great deal of hassle out of a tenancy switch when you’re a busy landlord.
Thank you Mr Merrett, we appreciate your feedback
5/5
I’ve used Green Kite on a few occasions for inventories, the first time after another company let us down and a friend suggested I try them. We had a tight schedule and Green Kite were able to fit us in at short notice with a very …
5/5
Fast, reliable service and accurate reports every time
5/5
Helped us out with an emergency inventory service when another company let us down, and a new tenant was waiting to move in. Thanks guys
5/5
Have used green kite on several occasions for inventories and always had an efficient and friendly service.
5/5
Professional approach, good communication, timely and accurate reports, would definitely recommend
5/5
I recently used Green Kite’s inventory service and couldn’t have been happier with the experience. Professional throughout and incredibly friendly too, I cannot recommend them highly enough. I will definitely be using them again in the future.
5/5
I've used Green Kite on a number of occasions & have also been pleased with their professional service, I've even recommended to other people who have gone on to use them multiple times.
5/5
Have used green kite recently and just wanted to say how outstanding the service was and would definitely recommend them as a reputable company to other clients.
5/5
Used Green Kite after being recommended by family. Super customer service and always willing to do that little bit extra. Really great service. Would recommend to anyone
5/5
Green Kite is a great company to use. Very happy with the service I was provided. Would highly recommend.
5/5
Great service from all members of the Balgores Team. Very proactive and professional. Was not a huge fan of estate agents due to previous experiences with other companies however with Balgore Hayes I couldn't recommend them more. Keep up the great work!
1/5
Unfortunately I have to give Balgores one star which is far too generous. My car was in the garage for 7 weeks for a small dent and scrape on the right wing. That is just the beginning. My car was picked up and it was working perfectly. 7 weeks later it was dropped off with no Petrol and the battery was flat. I was informed by the estimator who I could not understand that the car had an electrical problem which caused the battery to be flat and also the sat nav, CD etc not to work. Absolute nonsense. I will be getting a solicitor to look into this and carry out the necessary procedures. I am now left with a car that does not work.
5/5
Rating only, no written review.
5/5
Nice and friendly staff
2/5
Unprofessional- overall bad service as a buyer
5/5
I was very pleased with selling my house through Balgores. The whole process from start to finish went very smoothly and was dealt with in a most professional manner and I was kept informed of the progress of the sale on a regular basis. I would not hesitate to recommend them.
5/5
Excellent service throughout the buying of my home highly recommend and the bottle of wine was a great touch. Thank you
5/5
Great service from all members of the Balgores Team. Very proactive and professional. Was not a huge fan of estate agents due to previous experiences with other companies however with Balgore Hayes I couldn't recommend them more. Keep up the great work!
5/5
Good service overall, smooth transaction.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Balgores is among the ESTAS 2026 winners.
ESTAS 2026: 4 Best in Postcode across four branches.
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
2018 1 Silver ESTAS 2018 winners
2017 1 Gold ESTAS 2017 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Balgores is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 2 awards EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Balgores is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 20152015 1 Bronze Lettings Agency of the Year Awards 2015 winners
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 20172017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 2 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Balgores a message.
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
The 10 Balgores offices, by town:
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.