Trusted Agent profile · Essex

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Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

4.7

★★★★★ Excellent

4,990 reviews across 10 offices and 3 platforms

www.balgoresproperty.co.uk

Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,990 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

4,233

Reviews on Google

All 10 offices

Trustpilot logo

755

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Caroline, 21 January 2016Read the review from sellers

Buyers1 review

5.0 / 5 I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Elizabeth, 28 July 2017Read the review from buyers

Our offices

Balgores's 10 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,114 reviews on Google only. Show every review

5/5

Google

Excellent service very happy helpful stuff thank u very much musi

Selim · 22 May 2019 · Balgores Upminster

5/5

Google

Thank you Musi for finding us a house we are so happy with your recommendation.

Bobby · 22 May 2019 · Balgores Upminster

5/5

Google

My family and I can not recommend Balgores enough for their help to find us a rental property in Upminster, which is all due to the excellent service from Musi, who went above and beyond to give a professional, personal and seamless customer journey from start to end. Thanks

Jack · 22 May 2019 · Balgores Upminster

5/5

Google

Chris and his team did an outstanding job getting us into our new home. From the viewing to signing the contracts everything ran smoothly and very professionally. This is the first time we have used Balgores but I would definitely use them again and recommend them highly.

Stacey · 22 May 2019 · Balgores Upminster

5/5

Google

Super helpful! Thank you so much Mustafa especially and the whole team!! Will highly recommend!

RAMINTA · 22 May 2019 · Balgores Upminster

5/5

Google

I would like to thank the branch for all their help, they went beyond the call of duty. A special thanks to Richard and staff.

Jackie · 22 May 2019 · Balgores Upminster

5/5

Google

We have recently moved to London and Musi, one of the real estate agents at Balgores, put all his efforts to find us a new home. He is the kind of professional who takes all your circumstances into account to help you find a proper place for you and your family. Fully recommended!

José · 22 May 2019 · Balgores Upminster

5/5

Google

Very informative and helpful team Parmi and Mackenzie were to ensure as first time buyers our process was smooth, efficient and well educated to secure our mortgage and see us through to completion! From the Anglim’s!

Tom · 22 May 2019 · Balgores Upminster

5/5

Google

Very helpful with the sale of my Mum's property. Always on the end of the phone to give advice and help when ever I needed it.Would use them again if Iever had to sell another property.

Kim · 22 May 2019 · Balgores Upminster

5/5

Google

Excellent customer service. Very professional. Excellent personnel especially Courtney who has been very helpful and patient with me.

Izabela · 22 May 2019 · Balgores Upminster

5/5

Google

Really happy with the service. Courtney made it really easy for me even with issues she kept me updated and reassured me. Definitely recommend the company!

Mica · 22 May 2019 · Balgores Upminster

5/5

Google

I used Balgores mortgage advice bureau for my latest mortgage. Parmi was able to assist with a great deal in a short time. I can not recommend them enough Many Thanks

Paul · 22 May 2019 · Balgores Upminster

5/5

Google

Once again a 5* service from Chris & Courtney in lettings. No hassle to deal with & our properties had tenant lined up in record time. Would not hesitate to recommend them to others. Thanks guys

Jo · 22 May 2019 · Balgores Upminster

5/5

Google

I've just rent a very nice flat in London with the help of Balgores Lettings. Courtney was always professional, helpul and very patient with me. I' m really happy with the service. Well done! Thank you. Fully recommended!

Claudia · 22 May 2019 · Balgores Upminster

5/5

Google

I would highly recommend Parmi from the Mortgage Advice Bureau at Balgores, whom provided a excellent, friendly and stress free service in obtaining our mortgage for our new home.

Paul · 22 May 2019 · Balgores Upminster

5/5

Google

Parmi has been very proactive in getting an approval on the mortgage.

Harprit · 22 May 2019 · Balgores Upminster

5/5

Google

I needed to use the MAB within Balgores Upminster, they were able to help me with everything i needed and made the process easy and uncomplicated which was a blessing, thank you Parmi & Mackensie for all your help

Julie · 22 May 2019 · Balgores Upminster

5/5

Google

Was pleased to use Balgores Lettings services again, while had been looking to rent something bit more spacious for our family. Good communication with transparent fees, quick turnaorund, attention to details - whole process was hassle free - from the initial property viewing till keys collection. Thank you!

Dmitry · 22 May 2019 · Balgores Upminster

5/5

Google

Billy and his team provided an excellent service in helping me purchase my home without any problems. Someone was always on hand to help me with any queries and will always get back to me straight away if I leave a message on the phone. They are polite, helpful and very professional. I would recommend them to my friends and family.

Beena · 22 May 2019 · Balgores Hornchurch (1 North Street)

5/5

Google

I used Balgores (Hornchurch) to sell by home and they were just brilliant. It was a difficult market but they were very professional and persistent throughout. I would use them again without any doubt - simply the best in the area.

Max · 22 May 2019 · Balgores Hornchurch (1 North Street)

5/5

Google

I’ve used Balgores a few times now and the service gets better every time. I found they were very informative with feedback and answered any questions I threw at them. I can’t thank Billy enough for all his help and even answering my phone calls at silly times of the day. I would highly recommend Billy and the Balgores team.

Natalie · 22 May 2019 · Balgores Hornchurch (1 North Street)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Balgores is among the ESTAS 2026 winners.

  • WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East

ESTAS 2026: 4 Best in Postcode across four branches.

ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.

ESTAS awards by year, 2017 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Balgores is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Balgores is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.

Lettings Agency of the Year by year, 2013 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

More industry awards: The Negotiator Awards

The Negotiator Awards

Balgores and its branches won The Negotiator Awards in four years, most recently 2017.

Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.

Negotiator Awards by year, 2014 to 2017

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Balgores

Which Balgores office has the most reviews?

Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.

Where are the Balgores offices?

The 10 Balgores offices, by town:

Has Balgores won any awards?

Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 24 other industry awards since 2013.

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