Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more

★★★★★ 5/5

Google

I did start looking for a property around Chelmsford about 3-4 months ago, Balgores was one of the estate agent I had contact with. They booked for me few visits in a day, to a variety of property just to give me a viewing on the market. They booked me a last but not least one by the end of that day, convinced that it was the one to see! And they were right, I made an offer for that property, had great support from Balgores to find either a mortgage advisor (David from Mortgage advise Bureau) and a Sollicitors (Kate from Cunningtons LLP Wickford). The process went very well and smoothly, I am now the happy owner of a property in Chelmsford. I definitely recommend working with Balgores and more especially with Brad & Will!

MM · 30 July 2019 · Balgores Chelmsford

★★★★★ 4/5

Google

Marie has always been extremely helpful during the all phases of the sale from initial contact to marketing of the house and then final sale of the property. In all of this she has kept me fully informed and always endeavoured to progress the sale for both buyer and seller to ensure the process went as smoothly as possible. In all the dealings I have had with Marie she has always been very professional and cheerful making me feel as a valued customer not just a number on a spread sheet. When ever I have had contact with the any branch staff member they have always delivered as promised and kept me up to date on all aspects of the sale with good advice on how to best market the property. Without hesitation I believe that I have received good value for the fees spent and would recommend them as by far the best local estate agents dealing with property in the area. The fees are steeper than other agents in the town. the difference is that Balgores have been prepared to work for the money and as such they have been good value for the money.

SWP · 28 July 2019 · Balgores South Woodham Ferrers

★★★★★ 1/5

Google

Rating only, no written review.

Alice · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 5/5

Google

Funny tym with professionals

Priya · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 1/5

Google

*Unless you enjoy stupid questions, being patronised, and just generally poor, argumentative customer service, avoid Gavin Hockett at Romford Balgores* Unfortunately I am forced to give 1 star due to there being no option for less. I don't think anyone in a customer facing role has incensed me more than Gavin at Balgores, Romford. As a previous customer of Balgores, Hornchurch I instinctively called the team there, not even thinking about the fact the property I was interested in would be listed at the Romford branch. Effectively Gavin was given a packaged sale, having had no input in the negotiation, finance, even booking the viewing, he did not earn his fee at all. The Hornchurch team had the entire sale wrapped up within one weekend, their in-house Mortgage guy Peter Walker was excellent (again) and Dee who handled the rest was also efficient and pleasant. After all of the hard work was done I was handed over to Gavin at Romford, not a problem…or so I thought. After chasing the progress a few times, a couple of weeks later, the survey came back £23k under value. I informed Gavin that I would need to wait until the result of the referendum before I could consider the next step and that I understood if the seller re-listed, at that point the result was in 2 days. The seller decided to re-list the day before the referendum results, I did not find this out via Gavin but because it came up on my Right Move app…cheers for the update Gav! At this point dealing with Gavin has become a complete farce. Whilst trying to save the deal, which I fully appreciate, he asked if I could meet the seller in the middle which I was happy to do but explained that all of my savings were used up in the deposit and stamp duty, his response was ....."Do you not have a spare £10,000?" Honestly I had no idea how to answer this ridiculous question so I ignored it. Did he think that somehow this stroke of genius would spark a memory that I did in fact have a spare £10k kicking about in a draw somewhere?? Ludicrous! Shortly after this I received a letter to say that I had withdrawn, I called to ask this to be amended as this would affect my payment protection, Gavin was on holiday and he would have to call me back. I called again in 3 weeks and managed to speak to Gavin, needless to say that I received no apology for not returning my call, he simply shrugged it off that he had not received my message. I asked Gavin to re-issue the letter stating the fact that the vendor withdrew but all he was interested in was arguing the fact with me. I could not understand why he did not wish to assist me in this matter, he argued so much about it it made me wonder whether he would be losing some kind of referral fees or something?? His tone was arrogant, contrary, unprofessional and quite frankly he sounded like he just couldn’t be bothered to deal with me now that I was not lining his pocket with my elusive £10k. After a lot of arguing and Gavin repeating “but you did withdraw”, we settled on me forwarding him a list of things I need for the payment protection, including said amended letter. Gavin instructed an administrator to send me the documents including the letter which (obviously) was the original letter I had…..utterly tiresome. Eventually I called Peter at Hornchuch to help me, the letter I required was issued right away. Moral of this story is that, unless you are balling with rolls of money to help possibly one of the laziest sales people I have ever had the displeasure to deal with save his commission from falling through, ask for anyone other than Gavin. On a side note if anyone wants to donate to my “help bridge the gap” fund please see my gofundme page, I only need £10,000… thank you.

Anonymous · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 1/5

Google

Liers. Commission takers only. This guy Jon Moreline Letting negotiator lied to me. Staff was rude also don't use this people.

Jhanzaib · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 1/5

Google

Staffs are so rude , if you asking a question from the on the phone the man just breathing deeply like he is bored of you... I arranged a lot viewing with them but they never get back to me about the adress of the house ..if i call the company they pick up after 2 hours.. i will avoid this company in furture..

Suzanna · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 5/5

Google

First time buyer here! Ryan and Gavin let me view the flat multiple times, no questions asked, as well as a few others. Their efforts to expedite the sale came from a place of helpfulness rather than eagerness. Helpful friendly team! Thanks!

Jaiye · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 5/5

Google

Sean has been great to deal with and goes over and above to help push the selling proccess along.

Ryan · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 1/5

Google

Unfortunately I have to give Balgores one star which is far too generous. My car was in the garage for 7 weeks for a small dent and scrape on the right wing. That is just the beginning. My car was picked up and it was working perfectly. 7 weeks later it was dropped off with no Petrol and the battery was flat. I was informed by the estimator who I could not understand that the car had an electrical problem which caused the battery to be flat and also the sat nav, CD etc not to work. Absolute nonsense. I will be getting a solicitor to look into this and carry out the necessary procedures. I am now left with a car that does not work.

Roger · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 5/5

Google

5* Service. Balgores follows you in every single step of your journey of finding the perfect home. Everyone in the office is polite, willing to help and support in the stressful processes of selling and buying! Very special thanks to Sean who went above and beyond in his job to put us at ease during the whole process.

Dom · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 5/5

Google

Ryan at Balgores did everything he promised to sell our property. He was always available if we had any questions even on his days off. Our sale went through within 8 weeks with no issues whatsoever. Highly recommend and thank you once again.

Victoria · 28 July 2019 · Balgores Romford (5-6 Station Chambers Victoria Road)

★★★★★ 4/5

Google

Rating only, no written review.

Lianne · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

Cant thank the Balgores team enough for the help they provided when purchasing our home. Would happily recommend.

Danny · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

Chris and his team are very efficient, really happy with the services!

HUITING · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

Professional, Reliable, Honest Service. I have been working with Balgores for just over 12 months now and I am very pleased with the level of service they provide. Approachable and have a very good knowledge of the local market.

S · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

Balgores were most supportive & professional in securing a property for me in a short period of time. Laurie,Toni,Chris made the process far seamless to move in then I can ever imagine.

Lucinda · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

Thank you Parmi for making what can be quite an overwhelming process into one that was very straight forward and simple. Efficient process that has now secured us our dream house.

Angel · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

Laurie has provided exceptional service in helping me navigate my move into a rental property in Upminster, from overseas. So far the process as been very professional and timely. I am very grateful for the attention to detail Laurie has shown and for her kind manner in helping my parents help me, view the property. Thank you Laurie

Johanna · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

Very professional, clear, precise and honest. Would recommend anyone to Balgore, I Was recommended to you guys and am not disappointed. Good job. Thank you.

Shamiso · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

I recently found myself back trying to purchase a property, I'm on the wrong side of the mid 50's and was a little concerned about the availability of a suitable mortgage that would meet my needs and it needed to be of a competitive rate. Well my introduction to Balgores in Upminster, and particularly Parmi (Parmi is the in-house mortgage specialist) was like Manna from Heaven. She went to extraordinary lengths to find a suitable Lender. She found the first Lender, then explored the potential of several other lenders, with all sort of variables, 2 year fixed, 5 year fixed, 10 year......... on and on. Suddenly, several options were on the Table, no obligation was forced, I took the options home, explored the different scenarios, and arranged another meeting with Parmi. We discussed further agreed what best met my needs, and hey presto, I got what I needed. Approved by a Blue-Chip Lender & at a very competitive rate. I'm not usually the review writing type of Guy, but this one good job done deserves credit. My appreciation and thanks go out to all the team at Balgores. Best Wishes From Dominick

Dominicklavin · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

Richard and the team were very accommodating through the whole process, trying to get the best possible price for our property whilst also being realistic. They tried there best to work the viewings around us which was very helpful.

Billy · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

An uplifting experience. From the onset, the professionalism shown, the charismatic approach from Courtney at the Upminster Lettings branch, in promptly responding to my initial email enquiry making this whole process seamless throughout. I cannot praise Courtney highly enough for her commitment to the whole process involved. A real gem and asset to Balgores. Magic!

Ian · 28 July 2019 · Balgores Upminster

★★★★★ 5/5

Google

I am very pleased with Balgores Lettings, their service has been immaculate. They are very professional, Their service was swift with no problems. Courtney has been most helpful, she has great skills as a negotiator and definitely knows what she is talking about. Toni was also very helpful as she had all the paperwork and contracts ready in time. If I ever intend to move again, I will only be going to Balgores.

Edvinas · 28 July 2019 · Balgores Upminster