5/5
GoogleBalgores were Amazing at dealing with my property sale which was a very complex situation from the offset. Thank you to Sean and Balgores Romford for all their help.
Trusted Agent profile · Essex
Verified
Balgores estate agents in Gravesend, Hornchurch, Chelmsford and 5 more
★★★★★
4,991 reviews across 10 offices and 3 platforms
Balgores has 10 offices, in Gravesend, Hornchurch (two offices), Chelmsford, Basildon, Upminster, Romford (two offices), South Woodham Ferrers and Brentwood (Essex). Together they have 4,991 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
I used two other local agents before going to Balgores and it was the best decision ever! All other agents didn't bother updating me or give me any feedback but ...Read the review from sellers
Buyers1 review
I would highly recommend Balgores Estate Agents of Upminster, Essex to anyone. I have just completed the purchase of my new home through them. My dealings were ...Read the review from buyers
Our offices
Balgores's 10 offices, most reviewed first. Each has its own page.
- Balgores Gravesend172-173 Parrock Street, DA12 1EY1,276 reviews · 528 on Google (4.8)53 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL1,259 reviews · 510 on Google (4.6)33 in the last 90 days
- Balgores Chelmsford2 Tindal Square, CM1 1EH886 reviews · 886 on Google (4.7)19 in the last 90 days
- Balgores Hornchurch (1 North Street)1 North Street, RM11 1RL650 reviews · 650 on Google (4.6)23 in the last 90 days
- Balgores Basildon28 Southernhay, SS14 1EL558 reviews · 558 on Google (4.7)18 in the last 90 days
- Balgores Upminster63 Station Road, RM14 2SU493 reviews · 492 on Google (4.9)16 in the last 90 days
- Balgores Romford (5-6 Station Chambers Victoria Road)5-6 Station Chambers Victoria Road, RM1 2HS293 reviews · 292 on Google (4.2)12 in the last 90 days
- Balgores South Woodham Ferrers5-7 Baron Road, CM3 5XQ265 reviews · 265 on Google (4.8)3 in the last 90 days
- Balgores Romford (3 Old Mill Parade Victoria Road)3 Old Mill Parade Victoria Road, RM1 2HU217 reviews · 217 on Google (4.6)0 in the last 90 days
- Balgores Hayes7 St. Thomas Road, CM14 4DB113 reviews · 113 on Google (4.6)1 in the last 90 days
Reviews on Google
Showing 4,115 reviews on Google only. Show every review
Google4/5
GoogleI bought a flat from them and then asked them to sell a house. Both times they were polite and efficient. Recommended.
5/5
GoogleFirst class experience from start to finish. Jack was extremely helpful and professional in dealing with our sale. Highly recommended.
5/5
GoogleI could not fault the quality of service from Sean and the team from Romford. They manage to sell my property whilst I was overseas and were very efficient at dealing with any enquiries. I would highly recommend Sean at Balgores Romford.
1/5
GoogleRating only, no written review.
5/5
GoogleI used Balgores romford to buy my 1st property in the UK. They did exactly what they promised and more. They made the whole process simple and dealt with it efficiently. Thanks to Ryan, Gavin and Jack at Balgores for their helping with my purchase.
5/5
GoogleGreat service provided by the team in the Romford office, I found them very proactive and communication was great throughout the process. Would definitely use them again without hesitation. Ryan in particular was great at ensuring that the process completed within the time period that I committed to. Benny.
5/5
GoogleVery professional firm. Really like to recommend to my friends and family
5/5
GoogleGreat experience with Balgores, got everything through quickly and kept me updated throughout. Thank you to Ryan, Louise and the rest of the team!
5/5
GoogleVery helpful their was a young help man who satisfied are every need believed his name was luca , I’ve been a customer of balgores for a long time I liked to see that they are using young people like Luca and jack gives out a good energy 5 stars from me 👍 …
5/5
GoogleFirst class service, friendly and professional, would thoroughly recommend their sales team,and a big thankyou to Louise who kept us informed, and went the extra mile!
1/5
GoogleLiterally no1 picks up the phone or calls back. Tried so many times. Both on livechat and calling...
5/5
GoogleI would like to thank Sean, Rian and Louise for the constant hard work and keeping me informed for every step of the way. If there is anyone I could recommend to sell/purchase a property I strongly recommend Balgores in Romford. Thank you so much.
5/5
GoogleRyan and Louise were very supportive in conducting the buying of our property. They were in constant contact throughout the entire process and would recommend going through Balgores again.
5/5
GoogleSean was extremely proactive in marketing my flat. Once an offer was accepted he was on the case providing me with updates and chasing the solicitors to speed up progress when necessary. First class.
5/5
GoogleA STAR service once again! The whole team at Balgores are very helpful & friendly especially Ryan Perry who has provided a fantastic service from beginning to end. I will always use Balgores in Romford thanks to his efforts. Highly recommended ! Thanks again! Leah & Chris.
5/5
GoogleWe did have a smoth referencing and set up when moving in. Helpfull staff on letting side, strongly recommended.
5/5
GoogleAfter wasting a month with another agent who did very little, we instructed Danny who found us a buyer in a week and within 6 weeks we had completed. Excellent service. This company really seem to be hungry for business unlike other agents who talk the talk but don’t deliver.
5/5
GoogleRating only, no written review.
5/5
GoogleGavin has been great throughout the buying process, kept me regularly informed and has been a pleasure to deal with. Thanks again!
5/5
GoogleWonderful agents from start to finish, we would recommend Balch to anyone and use them again without hesitation. Well done, keep up the good work!
5/5
GoogleGavin has helped us to buy our first property and has been brilliant from start to finish! Always happy to help and has driven the whole process forward. Thank you for holding it all together!
5/5
GoogleJust sold are house with Balch. They are exceedingly professional and Trefor was very knowledgeable. I would recommend Balch to use in the chelmsford area
5/5
GoogleBalch were brilliant agents during our house move especially Gavin. Always excellent communication throughout the whole process. Would recommend using Balch particularly in and around Chelmsford due to there extensive knowledge and experience of the area. 5* Service
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Awards
The Trusted Agent 2026 results for Balgores, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Balgores is among the ESTAS 2026 winners.
- WinnerESTAS 2026: Best Local Letting Agency Group by Region, South East
ESTAS 2026: 4 Best in Postcode across four branches.
- Best in Postcode (4)ESTAS Best in Postcode 2026
ESTAS winners in four years, the group and its branches: 2017, 2018, 2025, 2026.
ESTAS awards by year, 2017 to 2025
2025 1 Gold, 1 Bronze, 2 Best in Postcode and 2 other awards across two branches ESTAS 2025 winners
- GoldESTAS 2025: Best Local Group (2-5 Offices) in the UK, Sales
- BronzeESTAS 2025: Best Local Group (2-5 Offices) in the UK, Lettings
- WinnerESTAS 2025: Best Local Agency Group (2-5 offices) by Region, South East
- WinnerESTAS 2025: Best Local Estate Agency Group (2-5 offices) by Region, South East
- Best in Postcode (2)ESTAS Best in Postcode 2025
2018 1 Silver ESTAS 2018 winners
- SilverESTAS 2018: Best Regional Group (6-20 Offices) in the UK, Lettings
2017 1 Gold and 1 Silver ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Lettings
- SilverESTAS 2017: Lettings (Landlords), South East (Essex)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Balgores is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- London
- East London
2019 2 awards EA Masters 2019 winners
- Award winning agency (2)EA Masters 2019
- East of England
- East London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Balgores is among the Lettings Agency of the Year Awards 2016 winners.
- SilverLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
- SilverLettings Agency of the Year Awards 2016: Best Property Management 501 to 1000 Properties Lettings Agency
Lettings Agency of the Year winners in three years, the group and its branches: 2013, 2015, 2016.
Lettings Agency of the Year by year, 2013 to 2015
2015 1 Bronze Lettings Agency of the Year Awards 2015 winners
- BronzeLettings Agency of the Year Awards 2015: Best Property Management 501 to 1000 Properties Lettings Agency
2013 1 Silver Lettings Agency of the Year Awards 2013 winners
- SilverLettings Agency of the Year Awards 2013: Best East of England Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
More industry awards: The Negotiator Awards
The Negotiator Awards
Balgores and its branches won The Negotiator Awards in four years, most recently 2017.
Negotiator Awards winners in four years, the group and its branches: 2014, 2015, 2016, 2017.
Negotiator Awards by year, 2014 to 2017
2017 1 Gold and 2 Bronze The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: East of England Agency of the Year
- BronzeThe Negotiator Awards 2017: Property Management Department of the Year
- BronzeThe Negotiator Awards 2017: Medium Lettings Agency of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Property Management Department of the Year
2015 2 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
- GoldThe Negotiator Awards 2015: Property Management Department of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East of England Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Balgores to help?
Send Balgores a message.
Questions about Balgores
Which Balgores office has the most reviews?
Gravesend has the most, with 1,276 reviews rated 4.7 out of 5, followed by Hornchurch (1 North Street) with 1,259.
Where are the Balgores offices?
The 10 Balgores offices, by town:
- Basildon: 28 Southernhay, Basildon, Essex, SS14 1EL
- Brentwood: 7 St. Thomas Road, Brentwood, Essex, CM14 4DB
- Chelmsford: 2 Tindal Square, Chelmsford, Essex, CM1 1EH
- Gravesend: 172-173 Parrock Street, Gravesend, DA12 1EY
- Hornchurch (1 North Street): 1 North Street, Hornchurch, RM11 1RL
- Hornchurch (1 North Street): 1 North Street, Hornchurch, Essex, RM11 1RL
- Romford (3 Old Mill Parade Victoria Road): 3 Old Mill Parade Victoria Road, Romford, Essex, RM1 2HU
- Romford (5-6 Station Chambers Victoria Road): 5-6 Station Chambers Victoria Road, Romford, Essex, RM1 2HS
- South Woodham Ferrers: 5-7 Baron Road, South Woodham Ferrers, Essex, CM3 5XQ
- Upminster: 63 Station Road, Upminster, Essex, RM14 2SU
Has Balgores won any awards?
Yes. In The Trusted Agent 2026 awards, Chelmsford won Trusted Agent. At the ESTAS 2026 awards the group won Best Local Letting Agency Group by Region in South East, and its branches won 4 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2013.
